BI
Banu IThe Positive:
They did process a full refund for my first trip (Dec 26th) after they cancelled it last minute due to a "vehicle breakdown". I appreciate the refund was handled correctly.
The Negative (Trip on Dec 30th):
Because I had a second booking already made, I took the trip from Krabi to Koh Lanta, but the experience was very poor:
Vehicle Safety: The car vibrated excessively at speeds over 80 km/h, which felt unsafe.
Hygiene: The interior smelled strongly of cigarettes.
Licensing Issue: The driver (who spoke no English) stopped the car in a panic mid-trip. Using Google Translate, he explained he had "black license plates" (private car) instead of the required "green plates" (legal tourist transport). This caused unnecessary stress and confusion before he finally decided to continue after several phone calls.
Verdict:
We eventually reached our destination, but the combination of last-minute cancellations, poor vehicle maintenance, and licensing issues makes it hard to recommend this provider for a stress-free holiday.
Ao Nang to Koh Lanta, taxi Economy 3pax, Smile On Transport, Jan 1, 2026
O
Olivia We booked a privat transfer. Our driver was not very communicative, he didn't even say hello. We loaded our own bags into the vehicle without assistance. He stopped multiple times to get delivery food. When we arrived at the ferry the whole process was not communicated to us. He randomly stopped somewhere to buy a ticket. On the ferry he got out the vehicle without telling us how long the ride would be, if he will be back or we are allowed to step out aswell. Generally very dangerous driving and felt unsafe more than once. Overall good and clean car and he only arrived a few minutes late which is a plus in Thailand. But we are foreigners without knowledge of certain areas or processes. A short information would be nice for the stopps.
Ao Nang to Koh Lanta, taxi Economy 3pax, Phuket Transfer Travel Andaman (ภูเก็ตทรานสเฟอร์ทราเวลอันดามัน), Dec 24, 2025
LJ
Loes JExcellent. Driver was early for pick up. Beautiful clean car with WiFi. Friendly and good driver. Really comfortable ride.
Ao Nang to Koh Lanta, taxi SUV 4pax, KrabiShuttle (บริษัท อันดามัน เว็บ โฮลดิ้งส์ จำกัด), Nov 24, 2025
SS
Susanna SFast and efficient way to travel. Great communication from the company.
Ao Nang to Koh Lanta, taxi Economy 3pax, KrabiShuttle (บริษัท อันดามัน เว็บ โฮลดิ้งส์ จำกัด), Aug 19, 2025
GM
Glenn M12go enabled a wonderful itinerary to transit Phuket to Langkawi, no problems vwas seamless, all connections perfect.
Ao Nang to Koh Lanta, taxi Van 8pax, At Lanta Vacation (แอท ลันตา เวเคชั่น), Jun 6, 2025
MG
Milena GEverything was just perfect. Our very kind driver drove us directly to our hotel.
Ao Nang to Koh Lanta, taxi Van 8pax, At Lanta Vacation (แอท ลันตา เวเคชั่น), Jun 5, 2025
NE
Nigel EPick up was on time and the crossing was good. The interior cabin air con was seriously cold. People were wrapping themselves up in towels or leaving after 10 mins to sit outside.
Other than that everything was good
Ao Nang to Koh Lanta, taxi Van 8pax, At Lanta Vacation (แอท ลันตา เวเคชั่น), Feb 24, 2025
AD
Albert DDriver was in time. Didn’t speak much. Overall ok !
Ao Nang to Koh Lanta, taxi SUV 4pax, Phuket Transfer Travel Andaman (ภูเก็ตทรานสเฟอร์ทราเวลอันดามัน), Feb 14, 2025
RD
Ruslanas DEverything good, on time.
Ao Nang to Koh Lanta, taxi Van 9pax, Phuket Transfer Travel Andaman (ภูเก็ตทรานสเฟอร์ทราเวลอันดามัน), Jan 7, 2025
EA
Emmeke AVery kind driver, on time
Ao Nang to Koh Lanta, taxi Economy 3pax, Phuket Transfer Travel Andaman (ภูเก็ตทรานสเฟอร์ทราเวลอันดามัน), Nov 17, 2024