AT
Asia TI originally booked for 130am and the lady who’s connected with the bus (tiep Nguyen)told be that the bus is arriving early and there aren’t any 130am bus available so she wanted me to come at 12am instead.I already was irritated bc if there aren’t any 130 buses available why even have it posted?Then when I did arrive at 12 she left me outside while there were rats running around and the bus was 30-45mins late…She was unprofessional and didn’t communicate in person.Instead she left me outside with the rats until the bus came…
Phong Nha to Hanoi, Bus Cabin 22, QH Discovery Travel, Jan 25, 2026
AB
Alberte BThe bus was 2 hours late, and when the bus arrived there were no room for our backpacks in the storage under the bus, so we had to take it inside. If was unclear where to sleep, but luckily there were room enough for everyone. At Nihn Binh we had to get into another bus. But we still came half an hour early, so that was nice.
Phong Nha to Hanoi, Bus VIP 32 Sleeper, King Express Bus, Jan 23, 2026
J
Joseph Bus was comfy enough but didn’t give us any information the entire trip. Dropped us in a random place and made us change to 4 different cars without any information and arrived to our hostel an hour and a half late
Phong Nha to Hanoi, Bus Single Cabin, Duy Khanh Transport (Công ty cổ phần thương mại và dịch vụ vận tải duy khánh), Oct 17, 2025
RP
Ryan PBus was on time which was good. Staff were rude and stops were at horrible places. But the worst part was they stopped 10km from the arrival point on a random street and told me to get off. So I was just left with my bag miles from where I paid to arrive. I think that is terrible. No communication why. Just get off.
Phong Nha to Hanoi, Bus Single Cabin, Duy Khanh Transport (Công ty cổ phần thương mại và dịch vụ vận tải duy khánh), Sep 24, 2025
VC
Vicki CComfortable and spacious
Phong Nha to Hanoi, Bus Lower Single Cabin, HK Buslines, Sep 20, 2025
A
Antonio The trip itself was good but: in the Bus the toilette paper was unuseful. The worst was that we arrive at 5:00 AM, so 2 hours before the expected time which was 7am, It's a big difference. And the Toilette in your Hanoi office was really bad, dirty and without papes, really bad. I'm giving 3 stars average because the trip was correct.
Phong Nha to Hanoi, Bus Lower Single Cabin, HK Buslines, Aug 25, 2025
AD
Angharad DBus was 1.5 hours late - it seems that it’s a 10:30pm bus not 9pm. I don’t understand why it’s advertised as 9pm if the standard time for it to come to phong nhà is 10:30pm. Frustrating waiting around. Thiên Phu hostel wouldn’t even let us use their bathroom whilst we waited there for the pick up .
Phong Nha to Hanoi, Bus Cabin 22, Camel Transport, Aug 6, 2025
M
Michelle Bus was very spacious and comfy but it arrived late and took many detours on the way meaning we arrived 1.5 hours late to the destination.
Phong Nha to Hanoi, Bus VIP Luxury 22, Tan Quang Dung, Jul 31, 2025
N
Niamh Comfortable bus. However, bus was an hour late arriving, made numerous stops on the way and went off route a number of times. Arrived 2 hours later to Hanoi than supposed to.
Phong Nha to Hanoi, Bus VIP Luxury 22, Tan Quang Dung, Jul 31, 2025
AG
Ashley GBeds were very tiny. Not ideal for larger people. Operator of Bus from Phong Nha to Hanoi refused to stop for any bathroom breaks meanwhile they would hop off the bus and go to the bathroom themselves. We probably got to Hanoi an hour early due to lack of bathroom breaks. Additionally, drop off location was not the same that was listed when we booked. When we got picked up from Central Backpackers hostel we still had to drive 40min in a car to meet the bus, in which the driver was driving wreckless and fast.
Phong Nha to Hanoi, Bus VIP Cabin 34, Travel Holic Bus (Travel Holic Bus), Jul 22, 2025