AS
Andrea SWe ended up being 4 hours late to our destination with little communication on timings. The first bus was cramped, very hard to sleep in and we were only given a small bottle of water and a cake at the start which isn’t great for what ended up being a 20 hour journey!
Bangkok to Phuket, Bus VIP Bus, Bangkok Travel Plus, Mar 30, 2026
SF
Sophie FTook 4 hours longer. Had to wait for transfer for 3 hours. Busdriver of second bus stopt at least 30 times and was also a mailman. Second bus was also disgusting
Bangkok to Phuket, Bus VIP Bus, Bangkok Travel Plus, Mar 27, 2026
LK
Lars KThe seats was comfortble but there was to narrow to the the guys that sit beside you. And you could not lower you’re seat so mutch so when your fell a sleep and when you wake you neck hurts but if you ride cheap .
Bangkok to Phuket, Bus Express, Transport Co (บริษัท ขนส่ง จำกัด), Mar 27, 2026
PM
Pierre MThe stewardess did not tell the other people to stop watching movies on their phones loudly. It is a night bus. The rest stop used to be in an AC hall with food served on the table. Now you have to queue some mediocre food with limited to 2 servings. Not at all the same as before. People stood outside the bus (farang) and smoked marijuana so when they came back to the bus it smelt bad.
Bangkok to Phuket, Bus VIP 24, Andaman Sea Tour and Transport (Andaman Sea Tour and Transport), Mar 22, 2026
PA
Prof. ASuch a wonderful journey we had with some cordial staffs and their hospitality and generosity.
I will just say, airlines feelings on the road.
Bangkok to Phuket, Bus Express, Transport Co (บริษัท ขนส่ง จำกัด), Mar 16, 2026
KP
Khemraj PWe missed the bus. But a nice lady arranged another bus to catch it. Highly recommend
Bangkok to Phuket, Bus VIP 24, Lignite (ลิกไนท์ทัวร์), Mar 1, 2026
LD
Leandro DThe service was great, but unfortunately the driver stopped so much an the lay over took to long. They said I arrived 11:50. But this was 16:00. This made my trip a bit uncomfortable. But for the rest everything was top!
Bangkok to Phuket, Bus Bus Express, Bangkok Booking Center, Feb 24, 2026
LH
Liu HVery terrible experience! When I buy tickets nobody told me the bus need transfer, and when we on the trip, around 6 am they asked us go out of the bus! Change to other bus, OK it's fine, but the workers have one girl there so rude! We asked her
Bangkok to Phuket, Bus VIP Bus, Bangkok Travel Plus, Feb 20, 2026
AJ
Aiden JI had to pay an extra 600 baht for mini van to Patong. I paid for the full trip on 12Go said nothing about extra money. They sent the bus back to Bangkok and said you have to get shared minivan from here. So I had no other choice but to pay the extra. It should be put on the listing as Bangkok to Surat Thani not Patong as they don’t take you full way.
Bangkok to Phuket, Bus Express 44, Jarinthon Tour, Feb 18, 2026
DS
David SThey said the transfer waiting time at Surat Thani was 20 minutes. But it turned up to be 3.5 hours. I arrived to my destination almost 6 hours later than scheduled. Also the lady at the transfer station
Bangkok to Phuket, Bus VIP Bus, Bangkok Travel Plus, Feb 17, 2026