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Lucy NEVER BOOK WITH THIS COMPANY!
The bus was meant to leave at 4 o’clock was delayed by two hours which we didn’t find out until we got there then we was told it will get to Phuket for 7 am at 4 am. It stops off in the middle of nowhere and you’re told to wait for three hours till the next bus comes so altogether it took us 19 hours and we didn’t get to Phuket till 11:30 and was left in the middle of nowhere for 3 1/2 hours until the next bus come and you can’t get a taxi as it’s not near anything.
Bangkok to Phuket, Bus Express, Tara Tour and Travel (ธาราทัวร์แอนด์ทราเวล), Jan 1, 2026
SG
Sirene GThe departure was at 8:25 PM and the scheduled arrival in Phuket was 10:45 AM, but we arrived around 8:00 AM+. It was very fast and smooth. The conductor was very kind and always smiling. They gave us a lot of free snacks at night, then again in the morning, and even served hot coffee which was really good.
I don’t think I’ve ever been disappointed with bus services here in Thailand. My first experience was in Chiang Mai when I joined the Pocari Sweat Trail 2025, and the service was already excellent.
By the way, I’m Filipino, and compared to my bus experiences in the Philippines, this is totally different. Thailand’s bus service is really the best! Booking through 12Go was also very fast and hassle-free. ⭐️⭐️⭐️⭐️⭐️
- Sai
Bangkok to Phuket, Bus VIP 24, Lignite (ลิกไนท์ทัวร์), Jan 1, 2026
A
Arpit It is over priced
Bangkok to Phuket, Bus Express, Montanatip (Montanatip), Dec 31, 2025
VM
Vivian MGreat travel, the app website 12go still very bad, shit feedback and horrible informations. And you work with scammers
Bangkok to Phuket, Bus Bus + Van, Holiday Travel Agency (Holiday Travel Agency), Dec 30, 2025
AP
Amey PBus from Bangkok to Surat Thani was good ...after that they shifted to a local bus and bus took around 7-8 hours stopping almost every stop till Phuket bus terminus ....overall ok ok experience considering the price
Bangkok to Phuket, Bus Bus + Van, Holiday Travel Agency (Holiday Travel Agency), Dec 30, 2025
AJ
Alice JWe booked an express bus from Bangkok to Phuket. When we arrived to the office we were told it was delayed 2 hours. A bus then brought us to Surat Thani and we were waiting over 2 hours for the next bus. Ended up arriving to Phuket over 5 hours after our scheduled time
Bangkok to Phuket, Bus Express, Tara Tour and Travel (ธาราทัวร์แอนด์ทราเวล), Dec 28, 2025
G
Guralivu They arrive exactly in the time and I was happy. I can proceed with my schedule. Thank you very much.
Bangkok to Phuket, Bus Express, Transport Co (บริษัท ขนส่ง จำกัด), Dec 19, 2025
MK
Mariia KI was very surprised. The trip was good. Big and comfortable seats, blankets.
Bangkok to Phuket, Bus VIP 24, Andaman Sea Tour and Transport (Andaman Sea Tour and Transport), Dec 8, 2025
WD
Wiktoria DService was good, personnel very nice, but the trip was over 3hrs delayed, we spent 13hrs in a bus and stopped only once for 20mins. Very very long trip
Bangkok to Phuket, Bus Express, Transport Co (บริษัท ขนส่ง จำกัด), Dec 2, 2025
S
Sonja All in all a good experience. We would book the trip again. The departure was on time but the arrival was delayed due to traffic. The bus was spacious, clean and not as cold as expected. We also got some snacks and drinks.
Bangkok to Phuket, Bus VIP 24, Lignite (ลิกไนท์ทัวร์), Nov 13, 2025