JN
Jasmee NOverall, the car and driver are okay, but they do not provide a tax invoice for the total amount I have to pay. I paid 1466 for this ticket, but neither the ticket agency nor the bus company gave me a tax invoice. 12go, which is the ticket agency, told me that they would give me a tax invoice for their service only, which was 373.51 THB, and Travel Bus Asia told me that I needed to ask 12go as the agent for selling this ticket. I am very disappointed in this, as they push the burden onto the customer and are not responsible for their job. I recommend everyone book directly with the bus company and maybe a different bus ticket agency that pays more attention to customer needs.
After going back and forth, the bus company provided me with a tax invoice for the remaining amount, but 12go is still in process, and I don't know when I will get a tax invoice.
Red mark for 12go!
Bangkok to Koh Tao, Bus First Class, TravelBusAsia, May 10, 2026
LI
Laura IPeople at Bkk explained everything perfectly and were very kind. People at Lomprayah were very confusing and we were guessing next steps.
Bangkok to Koh Tao, Bus First Class, TravelBusAsia, May 3, 2026
KA
Katie ADecent, bus seats were just normal so couldnt sleep much.
Bangkok to Koh Tao, Bus Standard, Montanatip (Montanatip), May 1, 2026
RH
Ralph HCommunication in the van wasnt great
Bangkok to Koh Tao, Bus First Class, TravelBusAsia, Apr 10, 2026
MS
Marc SEverything fine
Bangkok to Koh Tao, Bus First Class, TravelBusAsia, Mar 27, 2026
TM
Theo MYou have to wait 4 hours at the Pier in Chumphon, besides that comfy bus.
Bangkok to Koh Tao, Bus VIP Bus + Ferry, Bangkok Travel Plus, Mar 17, 2026
DH
Daniel HPerfect thank you
Bangkok to Koh Tao, Bus VIP, TravelBusAsia, Mar 11, 2026
GL
Gytis LIt wss really nice to have that customer service experience at the ticket office
Bangkok to Koh Tao, Bus First Class, TravelBusAsia, Feb 10, 2026
AM
Anna MStaff very friendly, even tho we were late 8 minutes from departure time (super sorry!), they waited and made us feel welcome. Bus itself was comfortable, the seats can be adjusted and we slept almost whole trip.
Bangkok to Koh Tao, Bus First Class, TravelBusAsia, Jan 28, 2026
AT
Adam TNice bus and good ferry
Bangkok to Koh Tao, Bus First Class, TravelBusAsia, Jan 3, 2026