NB
Niels BWe booked the high-speed ferry from Koh Phangan to Khao Sok, which was scheduled to depart at 11:00. When we arrived at the check-in desk, we were surprised to find out that our booking had been cancelled without any proper notice. The only message we had received was from a staff member saying that we had to take another ferry 30 minutes later because the original one was supposedly full.
At the check-in desk, we were told that tickets for the original ferry were still being sold, while our confirmed booking had been cancelled. We were assured that taking the later, low-speed ferry would still get us to Khao Sok at the same time as originally planned. Unfortunately, this was completely untrue.
The ferry was overcrowded, with no seats available inside, so we were forced to sit outside in the rain for most of the journey. We eventually arrived 2.5 hours later than scheduled, which caused us to miss another excursion we had already planned in Khao Sok.
The staff member promised that we would receive a refund because of the inconvenience, but we have still not received it. We would appreciate it if this refund were processed as promised.
Overall, this was a very disappointing experience due to poor communication, overcrowding, broken promises, and the lack of follow-up regarding the promised refund
Koh Phangan to Khao Sok, Van Ferry + Van, Nor Phuangphet Transport (Nor Phuangphet Transport), Aug 1, 2026
OV
Owen VExcellent and efficient service from PL. They responded to me on WhatsApp quickly with instructions and everything I needed to get from Koh Phangan to Khao Sok. I would highly recommend!
Koh Phangan to Khao Sok, Van Ferry + Van, PL Travel, Jul 17, 2026
KG
Kona GGreat communication, the trip was good without delay, I recommend !
Koh Phangan to Khao Sok, Van Ferry + Van, PL Travel, Jul 11, 2026
RW
Ronald WBoat was not on time, overall one hour later.
Koh Phangan to Khao Sok, Ferry Speedboat, Lomlahkkhirin (ลมหลักคิรินทร์), Jul 2, 2026
AB
Aine BRan on time and dropped us directly to our hotel, air conditioning was not very good.
Koh Phangan to Khao Sok, Ferry Ferry + Van, Van2Travel (Van2Travel), Jun 24, 2026
LZ
Laura ZBooked my journey from Koh Phangan to Khao Sok with boat and transfer by mini-van from Surat Thani to Khao Sok.
Received good instructions from van2travel about where to meet after I arrived on Donsak Pier.
Smooth transition from boat to mini-van and great drive to Khao Sok.
Koh Phangan to Khao Sok, Ferry Ferry + Van, Van2Travel (Van2Travel), Jun 2, 2026
TW
Tobias WSmooth travel
Koh Phangan to Khao Sok, Van Ferry + Van, PL Travel, May 22, 2026
LH
Liron HThe driver stoped to drop one person at the airport although we weren’t told there is going to be a stop there, he also drove extremely fast and irresponsibly
Koh Phangan to Khao Sok, Van Ferry + Van, Nor Phuangphet Transport (Nor Phuangphet Transport), May 13, 2026
KF
Kim FThe driver was really good!! She drove so smooth
Koh Phangan to Khao Sok, Ferry Ferry + Van, Van2Travel (Van2Travel), May 7, 2026
LB
Liz BGreat service, perfect fit, in time, very easy going.
Koh Phangan to Khao Sok, Van Ferry + Van, PL Travel, May 5, 2026