BG
Benjamin GShortly before the border, we had to change buses, but this was not communicated to us. None of the drivers spoke English and could explain it clearly. Even at the border crossing, the driver couldn’t tell us exactly how the process worked.
TBS Kuala Lumpur to Woodlands Checkpoint, Bus VIP, Billion Stars Express, Aug 13, 2025
SA
Stijn AThe location of the bus was so difficult to find and does not exactly match with the location on 12go.
The bus it self was really good and we had an good experience
TBS Kuala Lumpur to Woodlands Checkpoint, Bus VIP, Cityline Nice To U Express, Aug 12, 2025
RA
Rajat AAlthough bus was very comfortable with good seats for long journey, there was no communication before or during journey by bus operators. The travellers especially foreigners were left on their own. Worst part is driver left us at woodland station without any information although they had our contact details.
TBS Kuala Lumpur to Woodlands Checkpoint, Bus VIP 24, Sri Maju Group, Aug 12, 2025
J
Julian I wanted to cancel but there was a no cancellation policy, so I had to pay for a trip I didn't take.
TBS Kuala Lumpur to Woodlands Checkpoint, Bus VIP, Billion Stars Express, Aug 10, 2025
JH
John HQuick,comfortable seating plenty of room...toilet break...speedy passport control 5 ticks....
.
TBS Kuala Lumpur to Woodlands Checkpoint, Bus Express 27, StarMart, Aug 9, 2025
RM
Robert MWe had to change buses to get into Singapore and the bus from KL was so cold.
TBS Kuala Lumpur to Woodlands Checkpoint, Bus VIP, Billion Stars Express, Aug 5, 2025
DV
Dita VThe trio was great, except for the time that was said we were supposed to arrive. We arrived to the destination about 3 hours later than it was indicated, there was no heavy traffic also
TBS Kuala Lumpur to Woodlands Checkpoint, Bus VIP 24, Sri Maju Group, Jul 28, 2025
M
Metin Our journey from Kuala Lumpur to Singapore was very pleasant. The bus was very comfortable, with wide seats and the ability to recline.
However, we had to change buses in Johor Bahru and board another one.
Crossing the border was a nightmare — a trip that was supposed to take 5–6 hours ended up taking 10 hours.
The driver of the second bus was terrible. He kept honking randomly left and right. There seemed to be something wrong with the vehicle — he struggled a lot to shift into reverse gear. On one occasion, I’m not exaggerating, it took him 1–2 minutes just to shift into reverse. A very bad driver — abrupt braking, etc.
But up until Johor Bahru, our trip was like a dream.
TBS Kuala Lumpur to Woodlands Checkpoint, Bus VIP, Billion Stars Express, Jul 24, 2025
MM
May MWe informed the driver (CES - 8555) that we went to restroom at Larkin Bus Terminal. He said okay. But He didn’t wait for wait us and never check passengers and anyhow left. We called all the contact numbers but cannot contact. We took taxi to SG and we asked our luggages at Golden mile and he said they sent back to Larkin Bus Terminal. We went and collected the next day.
TBS Kuala Lumpur to Woodlands Checkpoint, Bus VIP, Billion Stars Express, Jul 23, 2025
AK
Alexandros KEverything with the first driver is perfect, but with the second we have a lot of problems, he didn't stoped at "Golden Mile Complex " and he goes slowly under the normal, and a lot of times he is very unfocused and other cars hold horn,
TBS Kuala Lumpur to Woodlands Checkpoint, Bus VIP, Billion Stars Express, Jul 17, 2025