SY
Samuel YThe driver from Berjama Times Square to the border was unfriendly and grouchy; while the driver from the border to Bukis stop was friendly and helpful.
TBS Kuala Lumpur to Golden Mile Tower, Bus VIP, Cityline Nice To U Express, Jul 2, 2025
LC
Lucy CWas not 5 hours it was 8 hours
TBS Kuala Lumpur to Golden Mile Tower, Bus VIP, Billion Stars Express, Jun 28, 2025
CY
Camille Y1/5 — Terrible Experience with Star Qistna!
Our trip with Star Qistna was a complete nightmare. The bus was delayed in Malaysia, and we were shuffled around confusingly from one waiting area to another without any proper updates. We were told the bus was leaving, but ended up just waiting more.
Once on board, the bus moved painfully slow (around 70kph), which made the journey drag on far longer than expected. The air conditioning was freezing cold with no way to adjust it, and the interior lights didn't work, so we sat in darkness the entire time.
The worst part? At the Malaysia-Singapore immigration checkpoint, the driver suddenly transferred us to another bus without explaining anything—not even how long the wait would be. After waiting an unacceptably long time, we gave up and paid extra to take a Causeway Link bus just to get to Bugis.
We were traveling with an infant, and this experience left us sick and exhausted.
Avoid Star Qistna at all costs. The cheap price is not worth the stress, confusion, and hidden costs. You’ll lose time, comfort, and possibly your health. Never again!
TBS Kuala Lumpur to Golden Mile Tower, Bus VIP, Qistna Express, Jun 24, 2025
CP
Chee PDriver didn't ever stop for toilet break alot of passenger are complaining 5 hours +
TBS Kuala Lumpur to Golden Mile Tower, Bus VIP, Billion Stars Express, Jun 23, 2025
RE
Rebecca EYou cannot fault the price for this journey.. HOWEVER when we turned up to the station no one was in the office, then the bus arrived 1 hour late. The first bus itself was actually really comfy and spacious. We ended up being 3 hours late overall & the driver nearly left us at the Singapore border & he did actually leave someone behind which I thought was shocking. Make sure you fill in the electronic arrival form before the border & be swift else you WILL get left.
TBS Kuala Lumpur to Golden Mile Tower, Bus VIP, Billion Stars Express, Jun 15, 2025
TS
Tim SWe went from Kuala Lumpur to Singapore. Everything went very smoothly and the people on board were very helpful.
TBS Kuala Lumpur to Golden Mile Tower, Bus VIP 24, Sri Maju Group, Jun 1, 2025
FH
Florian HTrip was very nice. We departed and arrived on time. Bus was clean and comfy. Bus driver was friendly. Support from KKKL Express via WhatsApp was extremely good and proactive. Border crossing also went smoothly except that we didn’t know in which bay the bus is waiting for us after crossing the border, but we managed to find it in time and rather quick.
TBS Kuala Lumpur to Golden Mile Tower, Bus Express, KKKL Express, May 28, 2025
CM
Chille MBus arrived on time but took so much time during stops. Driver was rarely communicating with passengers so we do not know what the stops are for. Our approximate time of arrival was 12:46 or so but we were at Singapore past 3pm. Wouldn’t actually mind changing bus, getting to the destination a little later but more than 2 hours was just not acceptable.
TBS Kuala Lumpur to Golden Mile Tower, Bus VIP, Billion Stars Express, May 22, 2025
V
Valeria well let's say the bus was fine, but the point where they were supposed to pick me up was different... luckily close to where they told me... and the point where they were supposed to leave me in Yogyakarta was not the one the ticket says... not even close or inside Yogyakarta.... it was outside about half an hour away from the point the ticket says
TBS Kuala Lumpur to Golden Mile Tower, Bus VIP, Cityline Nice To U Express, May 4, 2025
TS
Tanja SEverything was well organized, bus was comfortable!
TBS Kuala Lumpur to Golden Mile Tower, Bus Express 27, StarMart, May 3, 2025
