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Sean GWe had booked on for a 9am transfer, arriving at Lombok at 2pm. We had a message from the driver at 6am telling us that he would be picking us up at 8am instead of 9 as he had other passengers to pick up. This immediately messed up our morning plans which could have been prevented had they been in contact the night before.
Just picking up all the passengers alone took 2 hours, the final passenger being picked up from Seminyak which was a huge detour from Uluwatu where the transfer was meant to be picking people up. When the final passenger was picked up it was another 2.5 hours to the port.
When we arrived at the port we had missed the ferry we were meant to get so were left waiting around for an hour, then another hour when we got on the ferry waiting for it to leave the port.
We arrived to Lombok at 4pm instead of 2, so including the early pick up the journey took 3 hours longer than stated. We did not have any apology from the staff and the communication was poor throughout. Would not recommend.
Padang Bai Port to Bangsal Pier, Van Taxi + Ferry, Bali Magir Trans, Dec 18, 2025
MS
Mohammad SVery convenient. Our Driver Tias very helpful. I don't need to think about transportation to Padang Bai and boat ticket.
Padang Bai Port to Bangsal Pier, Van Taxi + Ferry, Bali Magir Trans, Dec 14, 2025
LS
Luisa SOverall it was good but we were supposed to arrive in Lombok at 2, but we only left Bali at 1.30...in the end we arrived at 4.15. maybe I did not understand how it works, idk. Everything else was good though
Padang Bai Port to Bangsal Pier, Van Taxi + Ferry, Bali Magir Trans, Dec 6, 2025
FW
Fien WHad a ride with Rizky and it was great!
Padang Bai Port to Bangsal Pier, Van Taxi + Ferry, Bali Magir Trans, Dec 3, 2025
MC
Marta CPunctuality. The ride was as we expected.
Padang Bai Port to Bangsal Pier, Van Taxi + Ferry, Bali Magir Trans, Dec 3, 2025
JT
Jerusalem TCommunication from BaliParadiso/CMP was awful. The night prior to pickup, we received a WhatsApp message saying our originally scheduled 16:00 ferry was canceled due to issues with the boat, so they had to put us on an earlier ferry and pickup time (10:30 pickup instead of 13:30). We accepted that, but the next morning we messaged repeatedly to confirm 10:30 pickup and got no response. I called several times, no response. We waited at pickup for 45 mins, still no response. At this point we believed we were scammed. Also we were trying to coordinate late checkout with our villa since we didn’t know if we could catch the ferry at all. Finally, about 1 hr after scheduled pickup, got a text saying they will instead pick us up at 13:30 and changed our ferry back to original time of 16:00 with Eka Jaya. The driver did end up coming at the new time, but we had to rush there to make the ferry (we showed up with 15 mins to spare, when we were supposed to check in 30 mins prior). When we got there, nobody from Eka Jaya helped clarify the route or baggage help. Instead, people wearing Eka Jaya shirts offered to help and took our bags to the boat, but then hassled us for money telling us to give them 150k IDR for walking our bags over. We would have taken them ourselves if we knew they weren’t helping as a service by Eka Jaya. Then on the ferry we were CONSTANTLY harassed by staff to get a taxi ride with them, even when we said multiple times that we have a ride. We almost got off the boat at the wrong pier because they never announced at any point that we were not yet at Bangsal and instead stopping at gili first. Overall such a disappointment and was a confusing and frustrating experience from start to finish. Would not recommend booking with BaliParadiso/CMP/EkaJaya. Save yourself the stress. The only good thing from the whole experience was the driver that finally picked us up was nice and the van was comfy.
Padang Bai Port to Bangsal Pier, Van Van + Speedboat, Bali Paradiso, Nov 9, 2025
O
Oscar The transfer with Magir Trans and the boat ride went very smoothly thanks to my driver Rijan. We were on time and had enough time for a long lunch in the Harbour!
Padang Bai Port to Bangsal Pier, Van Taxi + Ferry, Bali Magir Trans, Nov 6, 2025
MB
Migle BI had a wonderful experience with my driver, Rijan. He was punctual, kind, and made the journey very comfortable. He drove safely, knew the best routes, and was always happy to share helpful tips about the area. I felt really well taken care of. Highly recommend him if you’re looking for a reliable driver!
Padang Bai Port to Bangsal Pier, Van Taxi + Ferry, Bali Magir Trans, Nov 6, 2025
NS
Norbert SSmooth perfect ride. No delay
Padang Bai Port to Bangsal Pier, Ferry Speedboat, Ekajaya Fast Ferry (Eka Jaya Fast Boat), Oct 12, 2025
C
Claudio All good the service, recommended.
Padang Bai Port to Bangsal Pier, Van Van + Speedboat, Bali Paradiso, Oct 11, 2025
