EY
Eziz YIt was a bit cold in the bus. Guide was rushing us every stop.
Ho Chi Minh Khai Nam to Phnom Penh Khai Nam, Bus Luxury, Long Phuong Cambodia, Aug 31, 2026
G
Gabriela This was my second time traveling with this company. On my first trip, everything went smoothly, but unfortunately, this time I was quite disappointed.
They advertise Wi-Fi on the bus, but there was no Wi-Fi at all during the entire 7-hour journey. I was counting on having internet to work along the way, especially since I had Wi-Fi on my previous trip with them.
I also missed the water bottle they provide to travelers on my first trip, so I was expecting to receive one this time, but unfortunately, I didn't.
The biggest issue for me was the additional $10 fee for border assistance. My trip was from Ho Chi Minh City to Phnom Penh. The company collects your passport and the $10 fee while you're still on the bus, before you even reach the border. They don't give you the option to handle the visa/border process yourself, even though you are perfectly able to do it on your own.
I understand charging for an assistance service if a passenger chooses to use it, but in this case, the service is mandatory because they don't allow you to do the process independently. In my opinion, if I'm paying for a bus ticket from Ho Chi Minh City to Phnom Penh, I shouldn't be forced to pay an additional $10 for a service I don't need or want to use.
Overall, I expected a similar experience to my first trip, but unfortunately, this time it wasn't as good.
Ho Chi Minh Khai Nam to Phnom Penh Khai Nam, Bus Premium 25, Capitol, Aug 28, 2026
RM
Ross MVery comfortable vehicle. Driver was pleasant . Bus was very clean
Ho Chi Minh Khai Nam to Phnom Penh Khai Nam, Bus Exclusive VIP Seater, Giant Ibis Transport (Giant ibis Transport), Aug 22, 2026
AP
Aasish Pthen let me order and tell me to pay for your visa) cash I try to pay on my credit card and nobody accepted it
Ho Chi Minh Khai Nam to Phnom Penh Khai Nam, Bus Sleeper Bus, Danh Danh Express, Aug 11, 2026
MJ
Mandel JSmooth but no wifi on board. no connection when i cross the border until i was dropped.
Ho Chi Minh Khai Nam to Phnom Penh Khai Nam, Bus Luxury, Long Phuong Cambodia, Aug 7, 2026
JP
John PThe staff member at the Cambodian border overcharged me for the B Visa I requested then did not allow me to accompany him to the officer. When he returned my passport with the Visa card. Full page that they no
Longer use, he confirmed it was a Business Visa but he lied to me, it was the cheaper tourist visa. He demanded $44, but the cost of a tourist visa is $30. Now I have a serious problem because you can’t extend a tourist visa which will require me to exit the country in 30 days rather than extend for 1 year which will cost me several $100 dollars. He was rude, lied to my face and a very poor representative of Meko Limo
Ho Chi Minh Khai Nam to Phnom Penh Khai Nam, Bus Limousine, iHome Transfer (iHome Transfer), Jul 20, 2026
RD
Robin DComfy seats, plenty of room and great AC and WiFi. Easy border crossing and nice rest stop. All around easy trip!
Ho Chi Minh Khai Nam to Phnom Penh Khai Nam, Van Limousine 9, Meko Limo, Jul 18, 2026
AS
Aubrey SThere was poor communication from the company from the beginning. I did not receive any messages or email from them. You would expect a company that does border passings to send you information regarding what to bring, what the process will be like, etc. Luckily I had done my research and got cash out for the visa. However, the person running the bus made me pay him 1,250,000 VND for the visa, however the visa is $30 USD (787,000 VND). Even with the “exchange rate” he was claiming, it should not have been more than 1,000,000 VND. There was also very poor communication of what was happening (like taking my passport and not giving it back - I had no idea that would happen or if it was supposed to happen), where we were when we stopped, how long we would be there, etc. I recognize that English is not their native language, however, I (and the other English speakers) would have appreciated some sort of information via Google Translate, which other companies always provide, especially when doing something like going to a new country. Overall, it was a very hectic experience and very poor communication from beginning to end.
Ho Chi Minh Khai Nam to Phnom Penh Khai Nam, Bus Sleeper Bus, Danh Danh Express, Jul 16, 2026
RC
Ram CPoor English communication
Ho Chi Minh Khai Nam to Phnom Penh Khai Nam, Bus Luxury, Long Phuong Cambodia, Jul 12, 2026
SW
Sarah Wgreat bus company! the staff were so friendly and made crossing the border from vietnam to cambodia seamless. comfy seats on the bus.
Ho Chi Minh Khai Nam to Phnom Penh Khai Nam, Bus Luxury, Long Phuong Cambodia, Jul 12, 2026
