MF
Muhammed FHad a great bus journey experience. The customer service team was very supportive, friendly, and helpful throughout the trip. They responded quickly to all queries and made the journey comfortable and stress-free. Highly appreciated their excellent service. Thank you!
Hanoi SapaExpress to Sa Pa SapaExpress, Bus Single Cabin, Sao Viet, May 10, 2026
SY
Shay YIt was very good except for the arrival time
Hanoi SapaExpress to Sa Pa SapaExpress, Bus Single Cabin, Sao Viet, May 8, 2026
GD
Glenn DGood communication with driver before the trip. Got to destination on time. Comfy ride. No issues.
Hanoi SapaExpress to Sa Pa SapaExpress, Bus VIP Limousine 11 VIP Seat, Sapaking Limousine, May 8, 2026
H
Hannah They called us 1.5 hours earlier and told us we had to be there immediately or we would not be able to travel that day anymore. Because of that, we ended up on a bus that departed an hour early.
The bus ride itself was really bad. The road to Sapa is already difficult and very winding, but the driver was driving far too fast, braking very harshly all the time, and taking the corners extremely aggressively. In the end, we arrived safely, but even on the highway it was impossible to relax or sleep.
Hanoi SapaExpress to Sa Pa SapaExpress, Bus Upper Single Cabin, HK Buslines, May 7, 2026
RI
Ruriko IEven though there was an incident on the way to Sapa where several bus windows were shattered (on three buses at the same time), there was no explanation or apology given to the passengers, which only made us feel anxious and unsafe.
Hanoi SapaExpress to Sa Pa SapaExpress, Bus Single Cabin, Sao Viet, May 7, 2026
JT
Jade TPerfect, the limousine van from HAN - SAPA
Thanks to the driver M. Ninh to drive us safely. I recommend !
Hanoi SapaExpress to Sa Pa SapaExpress, Van VIP 9, Thang Long Ha Noi Limousine, May 7, 2026
MR
Manuel Rit was good. on time and well organized. Each bed is for two people.
Hanoi SapaExpress to Sa Pa SapaExpress, Bus Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), May 5, 2026
RJ
Rhina JThe bus is so good even expensive but worth it bec they have their own toilet
Hanoi SapaExpress to Sa Pa SapaExpress, Bus Lower Single Cabin, Sao Viet, May 4, 2026
MT
Maria TWe were not able to take our original schedule but we were assigned to the next bus. To our surprise, we were the only passengers in the bus. It was smooth experience, the trip was indeed fast but safe. The driver is very skilled and professional. We were able to sleep during the trip and we didn't feel dizzy or unwell at all. Thank you so much for the great service.
Hanoi SapaExpress to Sa Pa SapaExpress, Bus Upper Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), May 3, 2026
SG
Steven GThe driver was very helpful, but the places that we stopped charged money to use the restroom and we smoke filled environments. We never got to.Fansipan. The driver dropped us off in SaPa and left us no alternative to getting to our location. We all felt stranded and laughed with an alternative, except to take care of our own situations.
Hanoi SapaExpress to Sa Pa SapaExpress, Bus VIP Limousine 11 VIP Seat, Sapaking Limousine, May 2, 2026