LB
Lena BThey contact us before hand because of half an Hour Delay :)
Hanoi SapaExpress to Sa Pa SapaExpress, Bus Lower Single Cabin, HK Buslines, Apr 20, 2026
W
William The location given to us to meet the bus was not correct. Our taxi driver dropped us off at the address and left. We had to walk a half mile with our luggage because a kind Samarian told us they had moved. They were apologetic but at 11 o’clock at night. It’s not a good thing to have the wrong address. The sleeper bus was good, the sleeper bed was not adjustable, there was no television, but it was clean and the toilet in the bus was clean. But no toilet paper. The bus driver was rude, had his phone on playing music and videos. Talking very loudly with another driver. unfortunately, there was an accident and it took three hours to clear the road. That was not the Bus companies’s fault I can accept that. A simple, pleasant greeting from the bus driver or a smile would have made a big difference, but he seemed to be angry the entire time. I will not book a Sao Viet bus again if I have a choice.
Hanoi SapaExpress to Sa Pa SapaExpress, Bus Single Cabin, Sao Viet, Apr 18, 2026
UH
Ulrika HWe had cockroaches in our beds and we arrived more than one hour later than we expected.
Hanoi SapaExpress to Sa Pa SapaExpress, Bus Single Cabin, Sao Viet, Apr 17, 2026
IK
Ina KNo complications, easy to communicste via whatsup and friendly team.
Hanoi SapaExpress to Sa Pa SapaExpress, Bus Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Apr 16, 2026
J
Jessica My boyfriend and I got this from Hanoi to Sapa. It was comfortable, and cool. It had a working toilet. We couldn’t figure out how to get our screens to work but that was no issue. We arrived a little late but there was quite a bit of traffic on route. We left on time, so it really couldn’t be helped.
One thing to note is their travel office had moved but they messaged me the night before and it was only 3 minutes from the other one. The new address just needs to be updated.
Hanoi SapaExpress to Sa Pa SapaExpress, Bus Single Cabin, Sao Viet, Apr 15, 2026
CK
Choong KVery good and efficient service. Provide shuttle service to and from hotel.
Hanoi SapaExpress to Sa Pa SapaExpress, Bus VIP Limousine VIP Seat, President Limousine by HK Buslines, Apr 15, 2026
MV
Mexx VThe ride went fine. They did leave half an hour earlier than plannend, we were on time but i don’t know if they would have waited if we weren’t
Hanoi SapaExpress to Sa Pa SapaExpress, Bus Lower Single Cabin, HK Buslines, Apr 15, 2026
AA
Anna AIt was the best experience with sleeping bus
Hanoi SapaExpress to Sa Pa SapaExpress, Bus Single Cabin, Sao Viet, Apr 15, 2026
JA
Judy AVery accommodating ❤️
Hanoi SapaExpress to Sa Pa SapaExpress, Bus Single Cabin, Sao Viet, Apr 13, 2026
DP
Devi PThe driver was fined by the police on the way out from Hanoi.
He did one pit stop instead of two.
Hanoi SapaExpress to Sa Pa SapaExpress, taxi Comfort 3pax, Saigon DMC (Công Ty TNHH Saigon Dmc), Apr 13, 2026