BS
Benjamin SOnly great because staff were pushy and headrest broken. Toilet breaks not clear. Told off for trying to use the entertainment tv.
5 Tran Nguyen Han to 436 Dien Bien Phu, Bus Single Cabin, Sao Viet, Aug 4, 2026
SA
Salim AThe journey departed on time, although the trip to Sapa took longer than advertised. Overall, it was a comfortable, clean, and safe ride, and the staff were kind, courteous, and helpful throughout.
There are, however, a few areas for improvement. Wi-Fi would be a welcome addition, the bathroom should have running water, and the blankets could be cleaner. The LCD entertainment screen was also not working during the journey. In addition, the ticket showed the wrong departure address in Hanoi, which caused unnecessary confusion.
Despite these issues, the overall experience was positive, and with a few improvements, this would be an excellent transport service
5 Tran Nguyen Han to 436 Dien Bien Phu, Bus Single Cabin, Sao Viet, Aug 4, 2026
AV
Agrani VThere was no clear communication from the teams end and people were extremely arogant looking at us like we comf from
5 Tran Nguyen Han to 436 Dien Bien Phu, Bus Single Cabin, Sao Viet, Aug 4, 2026
R
Raveena It was perfect experience very polite staff and very humble.
Love from India
Regards
Raveena
5 Tran Nguyen Han to 436 Dien Bien Phu, Bus VIP Cabin 22, Daiichi Travel, Aug 3, 2026
OK
Orhan KMy journey from Hanoi to Sa Pa with Sao Viet was very good. The driver was punctual, and I was satisfied with the overall service.
During one of the rest stops, I got off the bus for a few minutes. Even though it was time to leave, the driver kindly allowed me a little extra time to buy a snack and waited for me. I really appreciated that gesture.
The 6-hour journey was comfortable, we arrived on time, and everything went smoothly. Overall, I had a very positive experience and would recommend this company.
5 Tran Nguyen Han to 436 Dien Bien Phu, Bus Single Cabin, Sao Viet, Jul 29, 2026
DU
Deniz UEverything was perfect
5 Tran Nguyen Han to 436 Dien Bien Phu, Bus VIP Limousine 11 VIP Seat, Sapaking Limousine, Jul 28, 2026
QH
Quoc HBooking was easy and straightforward. Bus was early and the bus stop sign did not have our time. Driving was a bit aggressive not smooth. Laydown seats were not comfortable (really short could not extend legs)
5 Tran Nguyen Han to 436 Dien Bien Phu, Bus Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), Jul 28, 2026
JA
Jafar AThe chargers not working . I ran out and f charge. This is very bad.
5 Tran Nguyen Han to 436 Dien Bien Phu, Bus Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Jul 27, 2026
J
Javier Horrible. Sleeper bus but the driver decides It was nigthmare bus.
5 Tran Nguyen Han to 436 Dien Bien Phu, Bus Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), Jul 25, 2026
P
Phillip The bus was clean and comfortable
5 Tran Nguyen Han to 436 Dien Bien Phu, Bus Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Jul 25, 2026