ZZ
Zoe ZThe driver was smoking cigarettes the entire 15 hour drive on the bus. I tried asking them to stop as I’m getting over a sickness and it was very hard to sleep but they did not seem to care. We also were woken up in the morning to be put on a different sleeper bus for the last stretch and the only beds available were dirty. There was trash, crumbs and half drank water bottles left behind. Worst service for the longest bus ever :(
111 Hang Dao to 105 Ton Duc Thang, Bus VIP Cabin 20, Sapa Discovery Travel, Jul 1, 2025
DC
David CWhere do I start? Firstly, the drivers were some of the rudest people we’ve ever met, they absolutely ruined our experience the moment we met them. They were screaming at all of us and seemed unable to display any organisational skills. Also, We booked 2 individual cabins but the bus was overbooked. So one of us had to cram in a half sized cabin under the stairs. We were both too big so the bus drivers turned the mattress sideways so that our legs touched the toilet door, meaning we were constantly awoken by people standing on us. We asked the driver to move to a free cabin but he angrily said no as he was in there (he only used it for approximately an hour). There was also no AC in this hole. Lastly, this was not one bus, it’s actually 2, and we had to wait an hour between them which we were not informed about. Overall, the experience was atrocious, and to top it all off, the bus manager sends you WhatsApp messages to try and get you to go to all of his other businesses, and tells you they will give you a free ticket to coconut baskets if you give them 5 stars, before the journey is even finished !! I’m sorry but we prefer honesty, and the truth is that this service was atrocious. The only redeeming quality is that the bus manager was very responsive on WhatsApp. If they want repeat customers they need to hire nicer people as drivers.
111 Hang Dao to 105 Ton Duc Thang, Bus VIP Cabin 20, Sapa Discovery Travel, Jun 30, 2025
TL
Tea LThey were truly professional in helping me find the bag I had left behind. Even though the bag had ended up in another vehicle and it was not from their company, they still managed to track it down and return it to us. Thanks again for everything through the whole process. - we won’t forget how helpful and reliable your service has been.
111 Hang Dao to 105 Ton Duc Thang, Bus VIP Cabin 34, Travel Holic Bus (Travel Holic Bus), Jun 20, 2025
MC
Martin CComfortable drive, good sleep on coach, WiFi was limited and tv didn’t seem to work, unfortunately rest stop was pretty filthy, travelled around a lot and was probably the worst rest stop I have experienced. Can’t fault drivers , v. Good.
111 Hang Dao to 105 Ton Duc Thang, Bus Lower Single Cabin, HK Buslines, Jun 9, 2025
B
Benoit We changes 2 Times departute location, start was delayed of 1.30h. Driver were a bit rude. Good drivers, good cabins. Overall expérience correct, and goid price.
111 Hang Dao to 105 Ton Duc Thang, Bus VIP Luxury 22 Single Cabin, VietNam Travel Bus (Việt Nam Travel Bus), May 26, 2025
MB
Matheo BThe bus was very comfortable and the guides were really helpful and understanding, they wait for me because I was late and I still can't thank them enough !
111 Hang Dao to 105 Ton Duc Thang, Bus VIP 22 Single Cabin, DK Luxury Discovery, May 14, 2025
ML
Manon LOne hour late but otherwise it was perfect - comfort,
111 Hang Dao to 105 Ton Duc Thang, Bus VIP Luxury 24 Cabin, VietNam Travel Bus (Việt Nam Travel Bus), Apr 23, 2025
GC
Grace CPick up location was a little odd so I was nervous, but they communicated well via WhatsApp! Bed was clean and comfy, staff were helpful. Bus arrived late but that is to be expected. Switched to a minivan in Da Nang and they even took me to my hotel for free
111 Hang Dao to 105 Ton Duc Thang, Bus VIP Cabin + Van Limousine, Techbus VN JSC (Techbus Vietnam Joint stock company), Mar 28, 2025
T
Theo Bus will arrive but you will be considered as a shit
111 Hang Dao to 105 Ton Duc Thang, Bus VIP 20, Duc Duong Bus, Feb 16, 2025
AI
Amelia IWe arrived in hoi a three hours late. Then as we was leaving hoi an, the lady at the bus office was very rude and was shouting in peoples faces on the bus. The bus was also late arriving home.
111 Hang Dao to 105 Ton Duc Thang, Bus Cabin 34, To Vietnam Travel, Jan 19, 2025