The car is too cramped as there's no space for personal belongings; passengers have to hug their backpacks, and suitcases are placed in the middle of the aisle. The air conditioning is too weak, making it very hot and uncomfortable.
Arrived in Bangkok at 5pm. Waaaay too long, the bus stopped for three times during the trip, one of them was because of the driver bought drinks at 7-11. I mean, I also prepared to take this trip by having my drink before departure.
I booked a luggage seat as instructed, then a group booking of 12 people all with unpaid luggage got on. The van was overbooked. I was then put in the position of an angry driver screaming at me in a language I don't understand and a group of 12 people trying to move my bag to the front of the bus while they all kept their own bags close.
I didn't need to be fluent in Thai to understand that if I didn't move the bag, the driver was going to drag both me and the bag off the van. I'm not going to get in a physical altercation in Thailand - especially over a £5 van ticket.
Successful in the sense we did leave on time and arrive on time - I would recommend buying your ticket from the provider directly, at least then when you are at the van point there will be someone there willing to step in and help you out if there are any luggage problems.
Pattaya - Bangkok
Started on time, picked up some people. Made a break 45' minutes before stop in Bangkok. Arrived only 15' late due to traffic. Bus is old, but airconditioned & driver was good.