The bus was rather on the cheap side, but that was okay. We started later than it was said, we had a stop in the middle of nowhere to wait for some packages, and had a long break in a bar. Overall, we were 1 hour late. One of the service men went inside the bus while smoking a cigarette. As a non-smoker I felt uncomfortable. We were driving in the evening (it was dark outside), even thought the driver was using his phone (scrolling facebook and sending messages), that was unsafe. The service men were not nice, no smile, no information about the delay.
รถบัส รถนอน 41 ที่นั่ง, Grouptour (Công ty du lịch quốc tế Grouptour), 23 ส.ค. 2023
12Go - I don't know who should update bus times, but the1620 bus is not a 1620 bus. The place where we have to meet for the bus even has it down as a service leaving at 1700 (which we only found our when asking why the bus was so late). It was absolute chaos. There were a lot of people waiting for buses and no information was being given about what time they might arrive. Then suddenly about 5 buses turned up and no-one could find out which bus was for where as the one member of staff was dealing with one bus. We were eventually allowed to board a bus which set off at 1755. Not everyone fit on, but were told there would be another one. Our bus still had the litter on from the passengers on the previous trip, and we used the same blankets that they had left. Most of the seats were broken so wouldn't sit up at all. The driver drove safely and the seats were comfortable to sleep on - the only positive thing i can say about the service. At the rest stop (squat toilets) we collected more passengers (locals), who sat along the aisles. A completely different experience to the bus I got from HCMC
รถบัส รถนอน 41 ที่นั่ง, Grouptour (Công ty du lịch quốc tế Grouptour), 1 พ.ค. 2023
We booked T-Bus but when we turned up to the departure point it was outside the Queen Cafe office and it was a Queen Cafe bus (this also happened to other people we spoke to later). We were worried as we had deliberately been avoiding Queen Cafe due to its terrible reviews. That said, the bus was a limousine sleeper and was new, clean and comfortable. We left an hour late but made up time on the road - also someone phoned me earlier in the day to let me know which was much appreciated. So a surprisingly good experience given turned out to be Queen Cafe.
Terrible experience, left Hue 2 hours late to wait for the next departure, we were left sitting on the bus with no explanation. Tried to call the office and they told me "1 minute" the bung up, same when others tried to call. Arrived in Phong Nah and everywhere was closed so no options for food.
Spend a little bit more and get a decent company, because these guys are shite 👍
Bus was dirty, driver was honking every time he pass someone, way more than in any other bus so far, no chance to get any sleep.
Also the luggage was thrown out of the bus, when I complained about it the guy just said something in Vietnamese in a very unfriendly way.
รถบัส รถลีมูซีน, Queen Cafe Bus, 4 มิ.ย. 2024
RL
Romain L
First time in Vietnam that the drivers are nice and friendly jaja
รถบัส ห้องโดยสารเดี่ยว, Duy Khanh Transport (Công ty cổ phần thương mại và dịch vụ vận tải duy khánh), 26 พ.ค. 2024
DM
Dean M
It was okay, they sold too many tickets and 4 people were sleeping on the floor on a mattress. The bus was dusty and a dirty near the window ledge and in the cup holders. The bus driver was okay.
รถบัส รถนอน 40 ที่นั่ง, Full Moon Party Tour (Full Moon Party Tour), 21 เม.ย. 2024
FL
Fynn L
The trip was alright but we arrived an hour late and the bus smelled to bad from the toilet on board. It was disgusting and we all felt bad during the trip
Driver operated on his own schedule, leaving about 10 minutes early and telling passengers they did not have enough time for toilet/buying a sandwich.
We took a 10 km detour and stayed parked in the middle of nowhere for about 20 minutes waiting for a van to come and load stuff onto the bus. Driver would not tell us what we were doing there, or when we’d have an official toilet break.
Driver smoked on the bus, even when passengers requested he stop because it made them nauseous. He said to use a bag to vomit.
Check-in lady at the office would not help passengers when they had confirmation emails from 12goasia. Seemed disorganized.
Journey was fine and it was definitely one of the cheapest options for Dong Hoi to Phong Nha at the time. You have to accept some delay etc but given how many extra stops the bus took, it was never going to be the 4 hour journey that was suggested. It's not a complaint really, just worthwhile knowing for this journey.
รถบัส รถนอน 41 ที่นั่ง, Grouptour (Công ty du lịch quốc tế Grouptour), 22 ก.พ. 2024
