We were randomly dropped off at the side of the road and not the bus station despite that being the ticket we had bought. The toilet wasn’t very clean. The chairs were quite comfortable and the air con was nice and cold. Overall the value for money was good, the journey was just tainted by where we were dropped off as it felt like the tourists were just kicked off the bus in the middle of nowhere. It was also an hour late for no discernible reason.
The staff are friendly and helpful. But the train is very old and noisy. After leaving like 30+ minutes late, it took an hour to get like 10 miles from the station. Literally this whole train was waiting at traffic lights. No signal prioritization or grade separation or anything. Then we seemed to stop every 20 minutes or so for the first part of the trip to pick up or drop off people. Honestly, this train could be like 2+ hours quicker if they ran express and got prioritization at road crossings. Our room was fine. But it wasn’t entirely clean and it definitely hadn’t been updated in forever. There was no food car so you’re on your own to pack food. I’m glad it had air conditioning but we couldn’t control it in our room so we froze. Better than the alternative I guess. Plus, man was it loud and bumpy! Bring earplugs or sleep may elude you. The train was fun and nostalgic but unless they update the entire system, it’s going to remain a novelty for most people rather than a viable transportation option.
Phones cannot be charged. One aisle has call button ( which is of no use ! ) and order side does not !
Seats are loose or the adjustment does not work effectively.
Trains on the whole is too outdated but no complains on service with a smile ! Nice staff !