connections are oké.Friendly staff, good mini van, but…
The Ferry was dangerously old!
The way the mini van was driven was agressive and dangerous (inches behind the bumpers of other drivers on the road). we had two young kids in the van. We didn’t feld very safe.
Worst transfer provider I’ve ever had to use.
Late pick up with a car that was too small.
They just dumped us off near the ferry terminal where we had to guess where to go (nobody spoke English) and then drag our whole luggage onto the overcrowded ferry.
Once arrived we had walk with our luggage in 32 degrees heat only to find out we have to check in at a different counter we only found by accident. The bus we were meant to go on was already full so we had to wait another 30 minutes. By then over 2 hours went by and we hadn’t even left the trat ferry terminal. The bus that finally came smelled like a portable toilet that hadn’t been emptied in weeks. The seats very hard and uncomfortable and the power plugs that were there did not work either. So if your phone is out of battery you won’t be able to find the way to your hotel, provided you make it to your destination at all. The whole journey took almost 10 hours instead of the promised 7.5.
The journey was organised smoothly. 2 days before the trip, the Boonsiri office contacted the hotel we needed to be picked up from and told us when the taxi would arrive. She replied immediately, asked where the office was located after the ferry ride, sent a picture on Whatsapp of where to look. We have used Boonsiri 3 times, everything is perfect. Recommended!!!
Too many stops along the way, had to wait maybe two hours by the ferry stop for the bus.
They were nice to other people who needed to go to the airport, but we came late to Bangkok because oft that as well. The ticket said we had to get boarding cards one hour before pick up at white sand beach, but no need for that.
I was collected from the first point on time and reached the last point, so in this regard all should be considered relatively fine, even though not very smooth.
Perfectly organised and smooth. I was being picked up at the earliest time (be sure to be ready when it says you need to be waiting x minutes before), and all went smoothly. We had a 20 min stop at a large area that had food and a toilet around 1 pm. Arrival was on time, bus was good. Would recommend and book again.
