The company made everything easy, all packaged into one service. So since our flight arrived too late to take this service directly afterwards, we stayed at Signature hotel at Hat Yai for a night and got picked up at the hotel instead of the airport ( hotel is right next to airport). The van right was comfortable with air conditioning and just two other passengers besides my girlfriend and I. When we got to the pier, driver brought us to nearby location to get our vouchers for the speedboat. We waited for about half a hour before boarding started. Everyone gave the crew their luggages to put in the front and we all lined up and boarded according to our ticket number. Seats were first come first keep. Body was crowded but manageable. Boat ride was comfortable enough, but bumpy. Sit in back for a better view, but only if you don't get seasick.
Staff was waiting for us at the arrivals of the airport. The airport is quite small so no much time from the landing of the plane to the end of the airport. Super possible to catch the tour 30 min after arrival. Everything was quite organized and we arrived earlier than the expected time.
The trip was alright, everything was on time, but the van and the speedboat are too packed! Almost two hours in a full small van and then two more hours on a full speedboat. But would do it again for a stay on Koh lipe!
