Im still confused re departure time. Fortunately I was picked up from my hotel and dropped at the bus stop for 17.45.and the bus departed. My e ticket clearly said 18.45..
The pick up guy was a pleasure. We chatted on the bike. He rCed me to the bus drop off. I checked with driver, thru google translate, told him my ticket 18.45.
My name was on his list. For 17.45.
I'm still puzzled. But happy to be on bus.
The support service via email was excellent. And replied instantly.
Bus was late to board, supposed to board at 6pm and didn't board till almost 7pm. Seats were very narrow, I am 6 ft tall(170lbs) and could not straighten my legs. 12 hours of agony. Would not do it again.
รถบัส วีไอพีนอน 41, Grouptour (Công ty du lịch quốc tế Grouptour), 20 ก.ค. 2022
Not as advertised, very uncomfortable - worth getting the train or flying instead
รถบัส วีไอพีนอน 41, Grouptour (Công ty du lịch quốc tế Grouptour), 7 มิ.ย. 2022
GC
Goran C
The bus was over an hour late on departure and the drop off was on the outskirts of Hue and not in the city where we would have a few steps to accommodation. If we wouldn't recieve the email with the licence plate number we would have missed the bus. And also the staff was ignoring us for the first part, even when we showed the voucher. We also had to show the email with the licence plate. They even tried to make us only take 2 beds. As we are a family of 3, but we booked and payed for 3 pax so they couldn't do nothing regarding that. And at the next stop they tried it with another group of 3 pax...
The driver that drove the first part, was driving too agressive and they smoked, so the smoke was all over the bus.
The comfort was ok, but with the agressive driving it all got lost as I was all over my space.
Generally pleasant. Though arrived 20 minutes late due to holiday traffic and the pick up location was quite dirty.
Only 1 out if the 3 usb charging ports were working
รถบัส วีไอพี 20, Duc Duong Bus, 1 พ.ค. 2024
B
Bianca
Unfriendly bus driver who screamed at us and touched us, even we were awake already.
The bus was dirty and smelled like smoke.
One guy contacted me through WhatsApp and they picked me up from my hotel and dropp me off in my hotel too. Thanks very much!
รถบัส วีไอพีนอน 34, Luxury Van Limousine (Luxury Van Limousine), 25 มี.ค. 2024
VC
Victor C
They change the bus and location of the departure. WhatsApp service help a little but sometimes informations missing. Bus arrived 40 min before the real time and go 5 min after.
Got sick on the bus because of AC. Also team was really friendly but can’t help you or answer any question. Finally i arrived to my destination. Rating on Vietnamese standard.
รถบัส วีไอพี 20, Duc Duong Bus, 10 มี.ค. 2024
SB
Sean B
Overall it got us from A-B - the bus was about 45 minutes late! The wifi wasn’t working but they did have working USB ports and aircon 😊
รถบัส วีไอพีนอน 33 ที่นั่ง, Grouptour (Công ty du lịch quốc tế Grouptour), 24 ก.พ. 2024
A
Andrew
Trip was as comfortable as a long bus journey can be. The pick up was a little early and the communication limited due to language however we got where we needed to be in good shape