Being collected from the station ontime was disconcerting as it was only a shuttle bus to the office to wait and board the larger bus.
バス Bus + Speedboat, Daiichi Travel, 2026/10/02
A K
Adrianna K
USB not working and the lie couldn’t fully flattened.
バス VIP Cabin 22, Daiichi Travel, 2026/10/01
N J
Noemie J
Bus was lait and the driver very very slow at the beginning.
バス Limousine 10, Daiichi Travel, 2026/09/30
M S
Merlin S
all on time, friendly driver, modern clean and comfortable car
バス Limousine 11, Daiichi Travel, 2026/09/24
K B
Katie B
Such a seamless travel operation. Pretty much door to door service. Very friendly and helpful staff. The best sleeper bus we’ve taken so far in Vietnam.
On time, safe respectful driving, helpful man and a very decent stop in the middle at a clean and pleasant rest stop/shop.
Arrived into the bus station where it was easy to get a Grab taxi. Bus was new and in excellent condition. All good.
バス Limousine 11, Daiichi Travel, 2026/09/23
P B
Paula B
They provided excellent service. They asked if it was possible to change my trip time, and very kindly , they picked me up at my accommodation to accommodate the change. The vehicle was clean and comfortable, and the air conditioning worked perfectly. The staff was very friendly.
バス Limousine 13, Daiichi Travel, 2026/09/21
J T
Jalal T
On time, attentive staff and very comfortable ride.
バス Limousine 11, Daiichi Travel, 2026/09/18
E D
Elad D
The driver was considerate, but requested extra money for hotel pick up and drop off.
Drives a little aggressively.
バス Limousine 13, Daiichi Travel, 2026/09/16
N G
Niek G
Driver was bribed by boomers to make extra stop, despite already being late. Bus stopped on a different place than advertised.
We had to change two times without any prior information. First driver was on his mobile all the time and driving like crazy with very dangerous overtaking in the city. Second driver and bus (the main bus) were okay.
Third driver seemed to be in a hurry without any reason. He was speeding like a madman and car didn't have proper seatbelts.
So far, our only bad experience with a travel agency in Vietnam.
バス Limousine 11, Daiichi Travel, 2026/09/15
S T
Sokna T
The staffs were friendly and helpful, vehicle condition was good and driver was really paying attention and careful drive
バス Limousine 10, Daiichi Travel, 2026/09/14
J N
Joanna N
Overall it was good, we were picked up on time and arrived near enough to when we expected. The seat belts were not working on the back seats, and the driving is always a little crazy so we felt a bit uneasy. On arrival we were all shouted at to get off the bus and get in a car which was four of us with luggage to go into town but we arrived in the end. Wed changed our hotel and I had notified them two days before but we were taken to the original one.
It was ok for a shorter journey, not sure it would have been ok if it was a full day route.
バス Limousine 9, Daiichi Travel, 2026/09/11
I H
Irma H
The pickup from the hotel was perfect, the bus quality was so so, speedboat was oké, bus after was soso. Logistics/planning was perfect. Facilities in the harbour were bad.
バス Private Car + Bus + Speedboat, Daiichi Travel, 2026/09/11
I S
Inbal S
Great limousine, great service, but please be our to potential delay, we had 1 hour delay because we switched cars to the airport.
Brilliant service all round .
SaoVietTransport were excellent and arranged drop off at our AirBnB. Amazing value for money
バス VIP Cabin 22, Daiichi Travel, 2026/09/08
G
Guy
Not clear where to pick up the bus The meeting point on the voucher not the same as place that the bus wait for us.
Nobody inform us that they not drop us in the hotel as written on the voucher the bus drop us in the old city and gone.
Bad service.
バス Limousine 11, Daiichi Travel, 2026/09/03
L S
Lucas S
Overall the ride was great — the van was clean and we actually left earlier than scheduled, which was a nice surprise. The driving itself was smooth and the trip should have taken about 2 hours.
However, about 30 minutes before arrival, we stopped at a rest area for what was announced as a quick 10-minute toilet break — but it ended up being a full 30 minutes. This felt completely unnecessary, especially since we were already so close to the destination. It added a significant chunk of time to an otherwise short trip for no clear reason.
Aside from that, no complaints — comfortable van, good driving, on-time departure. Just wish the stop had actually been as short as announced.
バス Limousine 11, Daiichi Travel, 2026/09/03
A S
Arman S
The journey itself was fine and the bus was very clean. The only complaint I have is that the journey took over 4 hours when on the website it says it's a two hour journey. Even on my way to Ninh Binh from Hanoi it took around 3 1/2 hours. I appreciate there is traffic sometimes but even without traffic that journey would be very difficult to complete in two hours so the only suggestion I have is to update the journey times to a more realistic time frame as people might have ongoing journeys etc they need to reach.
バス Limousine 11, Daiichi Travel, 2026/09/02
F J
Francisco J
The driver arrived late, made a pointless stop in the middle of nowhere to smoke, and in the final minutes he rushed and drove fast as he realised he wasn't going to be on time.
バス Limousine 11, Daiichi Travel, 2026/08/31
L D
Leonie D
Poor Communication with the Company.
バス Limousine 10, Daiichi Travel, 2026/08/31
L L
Laura L
The drive was safe and arrived at a right time.
バス Limousine 11, Daiichi Travel, 2026/08/28
R B
Rosie B
The lift there was good with no issues and very comfortable.
However on the way back it wasn’t very straight forward.
Earlier in the day they had asked if we could get picked up at 6pm instead of 7pm that we had booked.
We said no and they agreed that was okay.
However they
バス Limousine 11, Daiichi Travel, 2026/08/27
C S
Cloe S
Nice clean car , it got there on time , we even left before when everybody was there.
The gave us free water.
バス Limousine 11, Daiichi Travel, 2026/08/27
A M
Ana M
The driver got into an argument with another driver in the middle of Hanoi and stepped out, threatening him with a screwdriver. Nothing else happened, but it was a huge scare for everyone on the bus.
バス Limousine 10, Daiichi Travel, 2026/08/24
F S
Florence S
On time, smooth and secure, very agreable and relaxed.
バス Limousine 18, Daiichi Travel, 2026/08/23
J Z
Jannik Z
We arrived an hour later than planed because we started late and picked Up a lot of people on the way. Also when we got droped off at the Limousine the driver did not let in us right away, we had to wait 10 min in the rain with our luggage and He was Just chilling inside his vehicle on His Phone.
バス Limousine 11, Daiichi Travel, 2026/08/23
J H
Jennifer H
No massage on chair
Driver was tired and driving fast
バス Limousine 11, Daiichi Travel, 2026/08/20
R D
Ruggero D
I switched vehicles three times. Ended up leaving Hanoi one hour later than the scheduled time and arriving in Tam Coc more than one hour later. The last driver couldn't find the route to my drop off point, I had to step in and act as a navigator myself
バス Limousine 11, Daiichi Travel, 2026/08/17
D
Daniel
First we got the wrong coordinates in the app and via mail where we were told to stand somewhere else.
Bus was very crowded with people’s luggage and the air conditioning didn’t work well.
バス Limousine 10, Daiichi Travel, 2026/08/16
C W
Charlotte W
Very efficient, great communication, easy to arrange, comfortable and quality all round. Very happy!
バス Limousine 11, Daiichi Travel, 2026/08/13
A B
Astrid B
It was great because they pick us up even our plane was late
バス Private Car + Bus + Speedboat, Daiichi Travel, 2026/08/12
M M
Marlene M
Good communication between driver and myself about pick up arrangements. Easy booking and payment process. Always a good company to rely on. The driver could have been more cautious in overtaking trucks especially with oncoming traffic.
バス Limousine 13, Daiichi Travel, 2026/08/12
M W
Marisa W
I rented a red bus and they put me on a yellow. It did not look clean like the pict. Also the staff /bus driver was rude to everyone.
バス VIP Cabin 24, Daiichi Travel, 2026/08/11
R V
Roald V
The bus was old, dirty, uncomfortable wit a broken interior. The driver forced us to leave the bus at a the wrong place, 5km from the hotel we staid. The address on the voucher was not the address of our hotel. We did had contact about the drop off location through WhatsApp and Daiichi confirmed the address and drop off. I’m the end they did fix it and sent us a taxi to drive us towards the hotel.
バス シーター, Daiichi Travel, 2026/08/10
R U
Rene U
The minibus was completely full, and not all the luggage fit in the trunk. I was sitting in the very back and couldn't adjust my seat because of all the luggage in the trunk. I sat very uncomfortably for 2.5 hours. The driver took a 20-minute break an hour after we left, and that was with a total travel time of 2 hours! 🙈
バス Limousine 11, Daiichi Travel, 2026/08/03
R T
Raveena T
It was perfect experience very polite staff and very humble.
Love from India
Regards
Raveena
バス VIP Cabin 22, Daiichi Travel, 2026/08/03
J B
Janine B
We did Cat Ba to Hanoi. We transferred 3 times. We booked a bus and ferry. It turned out to be bus, speed boat, bus, and limousine van. It would have been nice to know about the transfers ahead of time. I would have preferred the bus board the ferry and we stay in 1 spot than take our bags 3 times. Buses are nice and cold. There are rest stops. Staff were nice.
バス Bus + Ferry, Daiichi Travel, 2026/07/31
M M
Marlene M
What a comfortable and stress-free trip. We were so lucky to get an extra cautious and competent driver who showed respect towards his fellow road users and who cared about the safety of his passengers. Daiichi can be super proud of this valuable employee of theirs. Hieu my man you are incredible thanks for taking care of us. And then we had Chung, the guide who was super friendly and informative. He welcomed us all and expressed his gratitude in having us on board. He took very good care of us all the way from Halong to Hanoi. He explained so nicely where and when the bus was going to stop and he so nicely communicated with us beforehand so that we had the comfort to know that we are in good hands. Chung my guy you are one in a million!
バス シーター, Daiichi Travel, 2026/07/31
J S
Jyotika S
First they denied picking up from Tam Coc hotel, I had to insist that it's included. Massage feature was not working. And my seat charging point was not working. Water Bottles were lying on floor.
バス Limousine 11, Daiichi Travel, 2026/07/31
F D
Fran D
We left on time and got there early, given water and a snack which was nice and the chairs had massage features, would use again!
バス Limousine 11, Daiichi Travel, 2026/07/25
K K
Konstantin K
-1 star for rescheduling from 13:00 to 12:00
-1 star for no transfer
-1 star for 15min “lunch” stop 30min after ninh binh at some touristy shop
バス Limousine 11, Daiichi Travel, 2026/07/23
B O
Benat O
We didn't arrive at the time we were supposed to arrive. Took us 2 more hours to get to cat ba.
Driver was on time. It was too many people in one car, so it was not comfortable. Our suitcase was put on top and got dirty. The safety belt didn't work.