CV
Carolina VAsked to change the pick up point because my flight was delayed with I believe 10 hours of notice, the 12Go support said no. That bus was the only possible way to get to Kyoto at the time (11 pm). With jet lag and extremely tired, in a new city, at night, with time pressure, I went (run) either way to the second pick up point. The bus company was extremely nice and said no problem, come on in. I got on the bus because I believed the 12Go support team didn’t even try and had no clue whether it was possible or not. By not trusting them I made it to Kyoto, which would make me give 0 instead of 1 but can’t do it. And I had extra expenses because of course I paid stuff for the plan B, in case I was too late even for the second pick up. Hope to get a refund because right now I’m very unhappy with the service
Tokyo to Kyoto, Bus Premium, Graceliner, Mar 9, 2026
AG
Ashok GAffordable to everyone..
Tokyo to Kyoto, Bus Standard Plus, AT Liner, Dec 12, 2025
SD
Seyla Dcomfy. not expensive. had enough stops to go out and move a little or going on toilet, staff very friendly love them
Tokyo to Kyoto, Bus Express, Sakura Kanko Bus CJ (さくら観光バス株式会社), Oct 23, 2025
HK
Hope KReally comfortable seats and easy journey. Plenty of room for luggage even thought we booked an unreserved seat. A little bit expensive but worth the experience
Tokyo to Kyoto, Train #NOZOMI25 Unreserved seat, Tokaido Shinkansen, Sep 26, 2025
LO
Lars OReally fast and clean
Tokyo to Kyoto, Train #HIKARI513 Standard, Tokaido Shinkansen, Aug 9, 2025
MV
Michael VGood and trustfull
Tokyo to Kyoto, Train #NOZOMI 29 Green Car, Shinkansen JR Central (Shinkansen JR Central), Aug 3, 2025
AC
Adil CExcept finding boarding station , that was great
Tokyo to Kyoto, Train #NOZOMI 33 Unreserved seat, Shinkansen JR Central (Shinkansen JR Central), Aug 2, 2025
PM
Peter MJust average not flexible with free seats
Tokyo to Kyoto, Bus Express, Yutaka YT (株式会社ユタカコーポレーション), Jun 19, 2025
VB
Vineet BBooked 4 seats, and of those 3 were together and one seperate. How was it decided.
Tokyo to Kyoto, Bus Liner WC, AT Liner, May 18, 2025
KL
Kirsten LNo English no
Tokyo to Kyoto, Bus Standard Plus, Tourist Bus, May 6, 2025