TK
Thet KCar arrived time also too late and nBus driver never wait at check point.Drive at Johor so many change lane to go Johor check point.Waste times and never wait across the check point.Lucky I take all of my things.If I never take don’t know where I can get my things.I buy tickets from KL to Sg wtf I take bus JB to Sg my self with Public bus.
Kuala Lumpur to Singapore Airport, Bus Executive, Eltabina Jaya, Oct 12, 2025
CW
Craig WDropped at wrong destination
Kuala Lumpur to Singapore Airport, Bus VIP, Billion Stars Express, Oct 10, 2025
JH
Jamie HEverything seemed to run on time, although we think we arrived later than expected it wasn't a major issue. The bus was comfortable.
Kuala Lumpur to Singapore Airport, Bus Executive, Eltabina Jaya, Oct 9, 2025
AW
Alex WOur bus was great for the first 4 hours, then the driver stopped because of a “mechanical issue” and we had to be picked up by a 2nd bus which took roughly 2 hours to get to us, meanwhile the bus we were on originally was being filled up with people clearly going elsewhere!
Unsure why this was done but it turned a 5-6 hour journey into around 9 hours and was overall very confusing
Kuala Lumpur to Singapore Airport, Bus VIP, Billion Stars Express, Sep 26, 2025
A
Arianna Super comfortable, large seats. There is no bathroom on-board.
Kuala Lumpur to Singapore Airport, Bus VIP 24, Sri Maju Group, Sep 25, 2025
W
Waiseelay The buses were quite comfy, no qualms about that. But we booked for KL to Singapore and they apparently had to change bus drivers at the immigration check point. Regardless, driver didn't communicate very well, and we were just left there waiting for over two hours. We tried to reach out to the company for support, answers were very delayed or not helpful at all. We ended up arriving about 3 hours late. No apologies from them.
Kuala Lumpur to Singapore Airport, Bus VIP, Cityline Nice To U Express, Sep 25, 2025
DA
Devajothi AWe were at the pick up
Point at 2300hrs as it is our first time taking the bus to Singapore from KL the bus did NOT arrive at 2330 hrs we waited and called the hot line and they asked us to SMS /message then instead though NO replies came at about 1215 saw a lady walking around enquiring and that is the only help we received … Poor communications as NO email or SMS message sent to us of the Delay was very frustrating as when another call made to hotline the person heard our concerns and dropped the line with NO message etc., Rude and unprofessional service
Kuala Lumpur to Singapore Airport, Bus VIP, Billion Stars Express, Sep 15, 2025
DL
Dave LThere were no lights on in the bus. Even the personal lamps above the seats could not be used. Perhaps people would like to sleep after 10:30 p.m. However, most people are not ready to do so at 7:30. We ended up reading books by the light of our mobile phones.
Kuala Lumpur to Singapore Airport, Bus Express 27, StarMart, Sep 14, 2025
JA
Juan AThey do no respect the time that you booked.
They make overbooking and put you in other bus although you are there on time and see your bus depart full. We waited 1 hour and a half for other bus.
It is not that cheap. It takes 7 hours or more, even if there is big traffic or road works you will be all day in the road.
Better go in plane more comfortably and avoid these cheap "old luxury" buses. We took 8 hours.
You cannot go to the bathroom or you cannot eat in the bus.
I suppose they pay for good reviews. Us and other tourists were not happy.
Kuala Lumpur to Singapore Airport, Bus Express 27, StarMart, Sep 14, 2025
R
Raimund very long delay, very unfriendly bus driver
Kuala Lumpur to Singapore Airport, Bus VIP, Cityline Nice To U Express, Sep 14, 2025