II
Iman IReally bad experience. The bus came 45 min late, then The tire blew up. Horrible experience, we want our money back. Arrived 3 hours later in Singapore.
Kuala Lumpur to Singapore Airport, Bus VIP, Billion Stars Express, Mar 3, 2026
MM
Marco MThe bus was 10 minutes late. We then drove for 1h around the central bus station, it took overall 90 minutes to leave town. After just 1h of driving we took a 15-30 minutes break that turned out to be another 60 minutes. After another hour of driving we stopped again for something like 20 minutes to charge fuel. Overall, we were 3:15 hours delayed without any proper reason like passport control taking long or traffic.
Kuala Lumpur to Singapore Airport, Bus Express 27, StarMart, Mar 3, 2026
KR
Kristina RThe driver was not friendly, at 1. Stop he closed the bus and went away. We couldn't go to the Toilette. The 2. Problem was: he left us at the pass Controller in Singapur and drive away. We gave more money to go to the Center Singapur.
The trip was ok and the bus comfortable and clean.
Kuala Lumpur to Singapore Airport, Bus Express, Ekspres Mutiara, Mar 2, 2026
L
Linda Great service, comfortable seats.
Kuala Lumpur to Singapore Airport, Bus Express 27, StarMart, Feb 23, 2026
WX
Wen XIt was our first time riding this express bus and during crossing the borders of Malaysia and Singapore, no instruction was provided for what to do and where to get back to the bus. Even when I asked the driver, I got no answer for what we should do and where to go like we suppose to know. We were left alone after passing Singapore boarder. We struggled to navigate and almost missed our flight.
Kuala Lumpur to Singapore Airport, Bus Express 27, StarMart, Feb 18, 2026
JS
Jagjit SIt was excellent and comfortable.
Kuala Lumpur to Singapore Airport, Bus Express 27, StarMart, Feb 18, 2026
HS
Hanna SComfy bus and punctual service, but the pickup and drop points were not that convenient. The booking confirmation said to be there 45 mins early, there’s no point as the bus didn’t arrive until 10 mins before the departure and there isn’t any check-in process, you are just waiting outdoors by the side of a noisy road. Also very vague instructions for finding the right spot, so I had factored in generous buffer time. The drop off point Boon Lay is nowhere near the MRT station as one would perhaps assume, you have to walk 20-30 mins which can be quite a lot with luggage. All in all this trip felt like a hassle.
Kuala Lumpur to Singapore Airport, Bus Express, Ekspres Mutiara, Feb 17, 2026
F
Flemming Trip took 8 hours instead of the announced 5 1/2 hour
Kuala Lumpur to Singapore Airport, Bus Express, LA Holidays Sin Yong, Feb 1, 2026
NU
Nasir USupporting staff was very bad at Time square. I need a help to find out counter but his behaviour was not good
Kuala Lumpur to Singapore Airport, Bus Express 27, StarMart, Jan 28, 2026
VD
Veronica DInstes of 5 hours, the trip took 7 hours
Kuala Lumpur to Singapore Airport, Bus Express 27, StarMart, Jan 27, 2026