LE
Leila EWrong choice
The boa had 1h delay
I chose this ferry to avoid the very bumpy speedboat not suitable for my 82 years old dad.
This one was very stable indeed but they didn’t mentioned clearly that we have to make a boat transfer on the middle of the sea ! (I’m not talking about the ambiguous sentence in font 2 at the bottom of the confirmation email)
So that was stressful and not very expected
Not to mention the very rude staff in the second boat as a lot of people were laying on 3 seats and we couldn’t find a seat for my dad so we approached a staff member that asked me to go find a set lower or upper level. I asked him to help talking to the people that are keeping seats with ghost bags or taking 3 seats to avoid very steep stairs for my dad but he refused
The boat is old, chairs are all damaged, that was very different from the picture
Koh Lanta to Phuket Airport, Ferry Ferry, Chaokoh Travel Center (ชาวเกาะกรุ๊ป), Dec 31, 2025
LW
Lasse WTranslation:
It was a mass transport. No service, the staff didn’t speak to us and left the fight over seats to the passengers. Of course they can’t do anything about the sea and the waves—we were all soaking wet—but there was nothing to hold on to. There were tears, people were throwing up (they could have handed out bags), parents with children should have been warned that it would be genuinely frightening. For the price, the guys really didn’t make any effort. In the end, you were just glad to have survived.
Koh Lanta to Phuket Airport, Ferry Speedboat, Bundhaya Speed Boat (Bundhaya Speed Boat), Dec 29, 2025
AC
Andrew CVery well organised at reasonable price (excellent)..
Koh Lanta to Phuket Airport, Ferry Speedboat, Satun Pakbara Speed Boat Club (บริษัท สตูล ปากบารา สปีดโบ๊ท คลับ), Dec 26, 2025
MS
Mouhcine SThe trip was good , on time.
Koh Lanta to Phuket Airport, Ferry Speedboat, Andaman Wave Master (อันดามัน เวฟ มาสเตอร์), Dec 22, 2025
AT
Amber TEfficient booking and nice ferry. Not too crowded and had toilets and snack bar. Only suggestion is to have better communication when we had to swap boats as that was confusing.
Koh Lanta to Phuket Airport, Ferry Ferry, Chaokoh Travel Center (ชาวเกาะกรุ๊ป), Dec 20, 2025
CF
Cecilia FI booked the Truck/ferry transfer from Koh Lanta to Phuket. The ticket we bought picks you up from your hotel in Koh Lanta and drops you at your hotel in Kata.
In the end we got there but the communication was very poor with this company.
I booked with another company for another transfer and they Whatsapped me throughout to keep me updated, but this company did not contact me at all.
I had to google their company and find a contact number and had to call to confirm that someone was coming to pick us up.
The driver finally came 20 minutes later than booked.
They pick you up in a truck and your luggage either goes on the top or behind the drivers seat.
We had 1 piece suitcase and a 1 carry-on luggage each, which was fine.
The driver then drops you to Koh Lanta pier and it’s compete and total chaos there. Everyone’s shouting at you, gives you a sticker, doesn’t explain anything and your totally confused.
We booked an 11.30am pick up from our hotel but the ferry didn’t actually depart until 1pm and I think it only departs a few times a day so an early transfer may be a waste of time.
When we got to the ferry we had to transfer at Phi Phi mid ocean! Then you get out on a bigger ferry which takes you to Phuket.
When you the go Phuket again, it’s completely chaotic and confusing as you have to try and find your driver. They could tell you to go to driver “11” but in our case there were 2 driver “11”s so it was confusing.
All in all you’ll get from point A to B but it’s not a smooth ride and it can be very chaotic and confusing.
Koh Lanta to Phuket Airport, Van Truck + Ferry, Chaokoh Travel Center (ชาวเกาะกรุ๊ป), Dec 19, 2025
EC
Evangeline CI told them twice (one time was the night before) that my pick up location had changed, they still went to the wrong pick up location. However, even though this happened the ferry was held for us and the rest of the journey was fine
Koh Lanta to Phuket Airport, Ferry Ferry, Jijie Tour and Travel (จีจี้ ทัวร์ แอนด์ ทราเวล), Dec 19, 2025
MS
Markus SPick up was one hour too late, different vans an busses, drop of point was the wrong place. I have booked a station near my hotel to save money. But the last bus didn’t go there. I needed another taxi to hotel.
Koh Lanta to Phuket Airport, Van Shared Minibus, Good Luck Lanta Tour (Good Luck Lanta Tour), Dec 17, 2025
AB
Arno BMost professional ferry operator we experienced in the past 4 weeks in Thailand.
Koh Lanta to Phuket Airport, Ferry Speedboat, Andaman Wave Master (อันดามัน เวฟ มาสเตอร์), Dec 15, 2025
EE
Ernst Ewas a little worried, cause the day before was windy. but to boat was safe and the trip fine
Koh Lanta to Phuket Airport, Ferry Speedboat, Bundhaya Speed Boat (Bundhaya Speed Boat), Dec 8, 2025