TF
Thomas FIn time and no problems
Hanoi Noi Bai Airport to Ho Chi Minh Airport, flight Economy, Vietnam Airlines, Nov 21, 2025
JH
Jocelyn HOn time. Great service.
Hanoi Noi Bai Airport to Ho Chi Minh Airport, flight Economy, Vietnam Airlines, Nov 21, 2025
FK
Felix KGet scammed at the start had to pay 200.000 Dong more. And the Bus throw us outside on the highway in HCM 20KM away from the Bus station 🤮
Hanoi Noi Bai Airport to Ho Chi Minh Airport, Bus Sleeper, HTX Van Tai 277 (HTX Vận Tải 27-7), Nov 15, 2025
MB
Magdalena BWe were checking in by Viet who told us there is no such booking made. Then he found it but said that there is a problem with checking in luggage but then continued to weigh it. Then he said that I didn’t include my second name on the ticket and I have to go to customer desk to fix it. At the customer desk lady told us that she got information that our booking doesn’t exist and asked what help we needed. I showed her confirmation from 12Go.asia and then she said I have to pay extra to change the name which I did. With the receipt we went back to Viet where we waited for him to finish dealing with other passengers only to find out that our checking bags are not included and that we have to go back to SAME customer service desk to fix it.
We went back to same lady, paid again (over 600k) and again waited to go back to Viet who had our passports.
I understand the problem with not including second name (although other airlines did not have issues with it) and baggage policy which clearly we misunderstood but going back and forth was very unnecessary and stressful.
Hanoi Noi Bai Airport to Ho Chi Minh Airport, flight Economy, Bamboo Airways, Oct 29, 2025
JK
Jeremi KToo strong air conditioning which lowered temperature strongly. It is too strong when you have top beds. The duvet cover was without duvet. While outside the temperature was around 30-28 celcius degree in the top bed it fall to 21 celcius degree (i had an infrared thermometer)
Hanoi Noi Bai Airport to Ho Chi Minh Airport, Train Level 3 6 beds compartment, Vietnam Rail, Oct 22, 2025
OM
Omar MNormal flight , it was organized and clear .
Hanoi Noi Bai Airport to Ho Chi Minh Airport, flight Economy, VietJet Air, Sep 15, 2025
NK
Nicola KTrain from Hanoi to Ho Chi Minh City
Hanoi Noi Bai Airport to Ho Chi Minh Airport, Train 1st Class Sleeper, Vietnam Railway, Sep 2, 2025
AF
Adam FWe were not treated well by the staff on the bus. As the only 2 foreigners on the bus, we were told to pay for all food whilst all other passengers did not.
The bus staff took away a blanket and some pillows we were sharing (this was already placed there for any one
Hanoi Noi Bai Airport to Ho Chi Minh Airport, Bus Sleeper 40, Hoang Long My Hanh, May 20, 2025
JB
Jensmatthiasthomasprimus BVery nice and fast personal check-in
Hanoi Noi Bai Airport to Ho Chi Minh Airport, flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Feb 19, 2023
YA
Yassine AWhen we tried to check in on the ”self check in machine” , it said that our booking was cancelled and that was a source of big stress for us, as we had planned and booked all the hotel and activities in Saigon .. The employees couldn’t find our tickets neither, as if they were not used to 12Go Asia e-tickets .. but at last the customer service employee was able to help us and print the right ticket that the other employees could use to check us in… we booked many Times with 12Go Asia and it was the first time we faced this problem ..
Hanoi Noi Bai Airport to Ho Chi Minh Airport, flight Economy, VietJet Air (Công ty Cổ phần Hàng không VietJet), Nov 21, 2022
