FJ
Franklin Jquick and easy
Batangas to Oriental Mindoro, Ferry Tourist SPR, Supercat (Supercat), Jan 3, 2026
A
Antonio No time difference between RORO and Supercat. Store inside the boat not much food option offered.
Batangas to Oriental Mindoro, Ferry Business SPR, Supercat (Supercat), Jan 2, 2026
AO
Agnettah OI booked online last Dec. 26, 2025 for Dec 28 2025 11am departure however, there was no notification of the cancellation of the trip schedule involving Starlite Ferries. I only found out when we showed up at the counter 45mins before 11am. To make matters worse, the next trip 1pm was fully booked without consideration of those from the cancelled trip. We were given options which are all inconvenient such as refund (may take 3days or more on my credit card, or to wait until 3pm the next scheduled trip so our family had to eat at the pier for lunch. The overall cost of my online booking is double the validated ticket cost when they printed it out. I am so discouraged by online booking with 12GO if you do not take care of your clients.
Batangas to Oriental Mindoro, Ferry Tourist Class, Starlite Ferries, Dec 29, 2025
GA
Grace AThe trip was one hour delayed
Batangas to Oriental Mindoro, Ferry Premium Economy, FastCat, Dec 23, 2025
J
Jlo very convinient
Batangas to Oriental Mindoro, Ferry Tourist Class, Oceanjet (Oceanjet), Nov 3, 2025
JP
Jan PWhen we arrived at the port. Our trip was cancelled due to the ship is not coming back at batangas port
Batangas to Oriental Mindoro, Ferry Tourist SPR, Supercat (Supercat), Oct 31, 2025
MS
Mary SI got cancel without Auto refund. I know you have a policy but there should be a consideration that there is no way for me to reach to the destination because the bus is also delayed. It was delayed due to bad weather
Batangas to Oriental Mindoro, Ferry Tourist Class, Starlite Ferries, Jun 29, 2025
MU
Marc UWe took the business class tickets and I would say I am pleased with our trip. The staff was very accommodating and the vessel was comfortable. We arrived on time. Will definitely book on our future trips.
Batangas to Oriental Mindoro, Ferry Business Class, Oceanjet (Oceanjet), May 16, 2025
RI
Redentor INo need to queue for ticket. Less hassle on travel.
Batangas to Oriental Mindoro, Ferry Tourist Class, Oceanjet (Oceanjet), Apr 9, 2023
M
Melinda We've booked for April 5, 2:20 pm via online booking for easier access at the port since I have senior companion for us not to take long que in getting ticket because it was holy week. Unfortunately the Jet that we're about to be board cancelled because of engine problem. We ask the staff of ocean jet for refund and he said we can get refund after the time of boarding but it was only 1:00 pm so we need to wait. We ask if are we still going to wait for the jet, or we need to buy ticket to other liner for sure arrival at our destination, because it was holy week as I've said earlier and there's a lot of passenger in the port so we need to decide. He suggest to get ticket at other liner and refund the ticket when going back. So we took different liner. When we are going back on Apr 8 we ask for a refund of our ticket at the ticketing booth of ocean jet. The staff told us that they will finish first all the customer for the 5:50am we were at the line by 5:30 am, there are 3 cashier in the ticket booth there is also priority lane yet we are not prioritize. I do understand that they need to prioritize the customer that are buying ticket for 5:50 am but how about us????? Are we not priority???? not only I have senior companion but got advance ticket for hassle free transaction! We booked earlier to avoid long queuing of line on April 5, have cancelled boarding, and took long line for other liner, then when refunding we need to wait??? ? Like what!!!!??????? We already got hassle beacuse of engine problem then when we are refunding we need to take that long line not to be priorities???? And the refund is not in full there are surcharger. And Yes! I do understand the less surcharges it part refund. I do hope that you improve your service... The staff are polite but need to be train in handling this kind of concern/issue/problem. They have to prioritize the refund booking and not to take them long line just to refund beacuse in the first place we booked online for our convenience not to take that long que of line.
Batangas to Oriental Mindoro, Ferry Tourist Class, Oceanjet (Oceanjet), Apr 8, 2023