CP
Christopher PThe journey went smoothly enough, but I noticed an extra charge through 12go for no discernable reason that was made without my awareness.
Ao Nang to Surat Thani Town, Van Van, Future Travel and Service (Future Travel and Service), May 10, 2026
SP
Sofia PWhat a lovely company.
After picking everyone up the drive was swift.
Thanks for getting me into the city after drop off.
Ao Nang to Surat Thani Town, Van Van, Future Travel and Service (Future Travel and Service), Mar 26, 2026
NB
Natalia BAll in all it was good (perfect timing, comfortable trip) but our driver was NOT friendly at all! He was in a bad mood, interrupted everyone aggressive if they wanted to ask something. His handling of the luggage was also very rough. As we did a quick stop he laughed a lot a did a lot of jokes in front of the other drivers, back in the car, unfriendly again.
Ao Nang to Surat Thani Town, Van Van, Future Travel and Service (Future Travel and Service), Mar 21, 2026
BJ
Billy JThe guys on the boat were absolutely lush and the people on whatsapp communicated with me ❤️
Ao Nang to Surat Thani Town, Van Van, Van2Travel (Van2Travel), Mar 3, 2026
SK
Siddhant KVan was on time. Driver was very professional and helpful
Ao Nang to Surat Thani Town, Van Van, Future Travel and Service (Future Travel and Service), Feb 10, 2026
AS
Ani SThe transfer was ok and on time once I found the car. The pickup was very unclear and very badly communicated. They mark the pick up point as a statue in Ao Nang beach, then have you pick a hotel. My hostel was not listed, so I had to pick something else nearby. Then I contacted support who told me to wait at the nearest bus stop. What kind of direction is that in Thailand? No side of the street, no clear coordinates. Thank god someone from 12go called me 5 minutes before the departure, otherwise I'm not sure I would have found the driver.
Ao Nang to Surat Thani Town, Van Van, 12Go Transport (12Go Transport), Feb 2, 2026
MC
Maxim CComfortable & on time
Ao Nang to Surat Thani Town, Van Van, Future Travel and Service (Future Travel and Service), Dec 23, 2025
SD
Sylvie DToo long.... Getting out at the bus station, waiting before taking the bus. Not ideal, but not expensive for sure.
Ao Nang to Surat Thani Town, Van Van, 12Go Transport (12Go Transport), Dec 17, 2025
EM
Esther MI went to the Ao nang McDonald to get on the van. The McDonald away from the beach. There’s a bus stop sign there. There were people waiting to get on and confused about what was happening. It was a bit disorganized. I asked the driver if he was headed to where I was going and he kept telling me and Anyone else who asked to wait here repeatedly and a little annoyed. He seemed rude but language barrier and rush can cause stress. He was fine as the ride continued. We did stop at multiple locations which led to confusion with transfers and what was happening. I booked Same day so I wasn’t able to book the bus at the bus station like I usually do. I did make it to where I was supposed to, it seemed I was the only that did not need a transfer so I didn’t need to get off at the other locations which visibly caused confusion with people. We left on time.
Ao Nang to Surat Thani Town, Van Van, Future Travel and Service (Future Travel and Service), Aug 13, 2025
AE
Alba EIt wasn't specified we had to take two different transports. We were picked up in Ao Nang and dropped in somewhere we didn't know. We had to wait one hour to another bus. We arrived to the destination one hour and a half later than expected and specified in your webpage.
The seats were tiny, but the workers were nice and helpful.
Ao Nang to Surat Thani Town, Van Van, Future Travel and Service (Future Travel and Service), Aug 11, 2025
