TL
Teresa LAgainst the description our hotel was outside the pick up area so we had to pay more to get picked up. They wrote that one day before, so we had no chance to cancel the trip.
We also had to change the bus once and the bus was very old and uncomfortable.
Ao Nang to Khao Lak, Van Minivan 14pax, Phichet Transport (Phichet Transport), Nov 23, 2025
DE
Daniel EEasy pickup and drop off
Ao Nang to Khao Lak, Van Minivan, Krabi Sea Pearl, Nov 19, 2025
ND
Noleen DThere was not much leg room with everyone’s luggage.
Ao Nang to Khao Lak, Van Minivan, Krabi Sea Pearl, Nov 15, 2025
HE
Hanna ENot in time, many stops, very small seats
Ao Nang to Khao Lak, Van Minivan 14pax, Phichet Transport (Phichet Transport), Oct 21, 2025
SH
Sigal HBefore the trip even began, we discovered—without any prior notice—that our agency had been changed to Black Tiger. They departed an hour later than the scheduled time, with no explanation or apology.
The chaos continued when it became clear that the driver had no idea how many passengers were actually supposed to be in the vehicle. Throughout the ride, he kept stopping to pick up additional people, which added further delays and confusion.
The drive itself, which was two hours, took place in a torrential downpour. Despite the dangerous weather conditions, the driver was speeding excessively, overtaking vehicles, and doing so with no clear visibility ahead. His reckless driving made the journey not only uncomfortable but genuinely frightening.
This was one of the most stressful and unsafe travel experiences I’ve ever had. I strongly advise avoiding this company entirely.
Ao Nang to Khao Lak, Van Minivan 14pax, Phichet Transport (Phichet Transport), Oct 20, 2025
RS
Ralf SAt time everything Ok
Ao Nang to Khao Lak, taxi Economy 3pax, Phuket Transfer Travel Andaman (ภูเก็ตทรานสเฟอร์ทราเวลอันดามัน), Oct 8, 2025
MS
Maximilian SNot in Time, No Information.
Ao Nang to Khao Lak, Van Minivan, Krabi Sea Pearl, Oct 5, 2025
IG
Ido GI took a trip from Krabi to Khao Lak.
Overall it went well and we arrived, but you should know that there is no certainty after purchasing. They won't tell you when they pick you up from the hotel, but they give you a time frame of an hour.
After the trip starts, it turns out that they put you in some terminal from where they distribute the passengers to all the stations, and there we waited for about half an hour. From there we got on a van that went to Phuket, so he dropped us off on the way so we could get on another van to Khao Lak. We waited another 20 minutes before we finally got on the van that took us to Khao Lak.
Two more things:
1. The app lists arrival at 2:00 PM and we arrived at 3:00 PM.
2. There was another couple with us who had to get to Khao Sok and they went all the way with us and only went from Khao Lak to Khao Sok. It added a lot of unnecessary travel for them. There is no point in nagging them like that, except to save money.
Ao Nang to Khao Lak, Van Minivan, Krabi Sea Pearl, Oct 5, 2025
B
Burkhard 1 1/2 hour late, long waiting in Krabi and stressed and unfriendly driver and personal.
No recommendations from my side.
Ao Nang to Khao Lak, Van Minivan, Krabi Sea Pearl, Sep 9, 2025
KO
Katherine OPick up was on time and they also dropped me at my hotel instead of McDonald's which was great service.
Ao Nang to Khao Lak, Van Minivan, Krabi Sea Pearl, Aug 11, 2025
