S
Shankar First the driver from our hotel to krabi town was very rude, but the worst thing is drop off point in bangkok there is no toilet Judy no where on a road side at lead drop point should be where some toilet is there , last but not the least what the hell is the blanket so thin and small and AC is like freezer, ac is meant to eliminate the heat not to freeze people, over all worst experience
Ao Nang to Bangkok, Bus Bus Express, Bangkok Booking Center, May 20, 2026
HS
Helis SVan pickup was late 40minutes. It's not a problem if there was a shade where to wait but pickup point is just on the street, plus it's said that passenger must be there 30min before so not very nice to stand in the sun over an hour.. Van also didn't have any ac it was no air movement in there.. Otherwise the bus was okay and reached on time. But the pickup could be organized a lot better
Ao Nang to Bangkok, Van Van + Bus, Sapthaweephol Tour and Travel (ทรัพย์ทวีผลทัวร์แอนด์ทราเวล), May 18, 2026
RG
Remus GIt's about the communication. I updated the place where I should be picked up to the pick-up portion, even included the url of the map so that they can but of to no use at all. They called me expecting I can communicate well in Thai, I confirmed the pick-up location which is my hotel but he asked about the soi, I have relayed it as per the owner of the hotel but the one who called me seem to be very confused. I asked the owner to talk to the onr who called me so everything would get fixed. I was told to wait in 20 minutes more but it took more than an hour wait. The experience is horrible, anticipation and anxiety to the highest level. - This refers to the van that picked me up not the bus.
Ao Nang to Bangkok, Bus Bus Express, Bangkok Booking Center, Apr 18, 2026
MA
Manoj ANo refreshments, no water, no meals as promised, but the buses were on time, with one break at Surat Thani, the staff was good and courteous, worth an adventure with ac bus, to save flight cost which was 8000 rs, and paid 2401 rs. Thanks
Ao Nang to Bangkok, Bus VIP Bus, Bangkok Travel Plus, Apr 5, 2026
AQ
Anneke QBuses were on time and pretty comfortable, but communication was very poor. At the transfer point from the van to the bus, we had a 3h lay-over, which no one ever communicated. Also, they provided no informations about what stops there would be on the bus ride (toilet, store for water etc.) or about the setup of the bus.
Ao Nang to Bangkok, Bus VIP Bus, Bangkok Travel Plus, Mar 29, 2026
T
Tegan Driver turned up 2 hours late so was waiting a long time in direct sun no shade. No one answered the hotline and 12go support. Driver rushed to big bus stop on no fuel and went to the wrong place twice. The overnight bus driver was better as we were given blankets snacks and water but more uncomfortable seats than I thought it would be. Overnight bus was also delayed setting off.
Ao Nang to Bangkok, Van Van + Bus, Sapthaweephol Tour and Travel (ทรัพย์ทวีผลทัวร์แอนด์ทราเวล), Mar 25, 2026
IB
Isabella BExcellent service I made a mistake with my ticket and they still let me onboard. Very kind and organised!
Ao Nang to Bangkok, Bus VIP Bus, Bangkok Travel Plus, Mar 23, 2026
A
Arie The van was comfortable and arrived on time
Ao Nang to Bangkok, Train Class 3 Fan, Van2Travel Train, Mar 2, 2026
FC
Federica CThe first bus was late but nobody told us anything just a lady at the beginning that did not give us any information,closed the store and left after the initial departure time. we waited for 40 mins without news and with no one at the pick up point.
Then the second overnight bus was HORRIBLE, it stinked like pee for the whole time, the toilet was not working, the seats were extremely narrow and small, not to mention that it was stopping literally every hour turning the lights on, so it was impossible to sleep. No WiFi, no phon plugs, just a 10 hours nightmare. For the same price you can get a much better service. I definetly not reccomend
Ao Nang to Bangkok, Bus Express 44, Jarinthon Tour, Feb 23, 2026
RT
Rachel TVery happy with the service. Driver was early and was a very safe and respectful driver. Helped with our luggage. Stopped for regular breaks just at the right time when we needed them. Car was clean and very comfortable. Customer service was excellent. Company sending me the drivers contact info and vehicle photo before the trip, so I could easily locate. 100% would use this company again anytime.
Ao Nang to Bangkok, taxi Comfort 3pax, Kanokwan Travel (บริษัท กนกวรรณ ทราเวล จำกัด), Feb 19, 2026
