RK
Ruslanas KThe boat trip itself was excellent, but the transfer from the hotel to the boat was terrible. The vehicle was in very poor condition and felt like it was falling apart. The ride was so rough that we could have hit our heads on the ceiling. On top of that, there were three of us, and another passenger was added to the vehicle, making it extremely cramped and uncomfortable. There was very little space for everyone. The transfer service definitely needs significant improvement.
Serangan Harbour to Buyuk Harbor, Van Van + Ferry, Idola Express, Jun 28, 2026
MG
Monica GSmooth pick up from our hotel in Ubud and drive to the harbour. Bottle of water provided in the ferry. Our tickets said 10.30am pick up. ETA to Nusa Penida 12.30pm. However our ferry didn't leave Sanur until 12.30pm. Keep that in mind if you're planning any tour that day. Overall satisfied with the service provided.
Serangan Harbour to Buyuk Harbor, Van Van + Ferry, Idola Express, Jun 20, 2026
DD
Denis DI can reccomend this company. The route from Kusamba to Sampalan wasn't busy. It was short and comfortable trip
Serangan Harbour to Buyuk Harbor, Ferry Standard Class One-Way Open Ticket, Gangga Express, May 4, 2026
FH
Freya HI got cancelled on day of for my hotel transfer so last minute had to find another way to the port
Serangan Harbour to Buyuk Harbor, Ferry Ferry, Bali Magir Trans, Apr 22, 2026
TP
Tim PNo communication on pickup time from the hotel and no reply to my questions so was sat waiting for over an hour not knowing if anyone was going to turn up. Pickup was late and traffic was bad so we missed our ferry, luckily there was another running so I still made it to the destination the same day
Serangan Harbour to Buyuk Harbor, Ferry Ferry, Bali Magir Trans, Feb 25, 2026
TP
Tommi PPick up was on time and the driver was friendly and professional. Drove right in front of the departure area and picked up my tickets for the boat for me! Nothing to write negatively about
Serangan Harbour to Buyuk Harbor, Ferry Ferry, Bali Magir Trans, Feb 21, 2026
MA
Marie AExcellent expérience, simple and efficient. Our driver Rival M Helmy was the best!
Serangan Harbour to Buyuk Harbor, Ferry Ferry, Bali Magir Trans, Feb 15, 2026
MC
Megan CVery friendly and safe driver. Got us to the pier in perfect time. Highly recommend :)
Serangan Harbour to Buyuk Harbor, Ferry Ferry, Bali Magir Trans, Feb 8, 2026
JM
Julia MBooked a pick up for around 7:30 o‘clock. Company confirmed pickup at 7:30 o‘clock. My alarm clock was set 6:50 o‘clock and I woke up to a message from the driver, that he is picking me up at 7:00 o‘clock. I instantly wrote him, that I may be not ready on time — with no responds from the driver at all - and hurried to get ready. He arrived around 7:40 o‘clock for the pickup than .. so I rushed everything for nothing
Serangan Harbour to Buyuk Harbor, Ferry Ferry, Bali Magir Trans, Jan 26, 2026
AV
Aggie VAjud was our driver and was excellent!! He had clear communication with picking us up from our hostel and was on time. He made sure everyone was comfortable during the drive and got us to our destination on time. He went out of his way to assist with heavy bags and wheeled suitcases for some of his struggling customers!
Very pleasant experience and some awesome music too!!
Serangan Harbour to Buyuk Harbor, Ferry Ferry, Bali Magir Trans, Jan 22, 2026