Soutchai Travel

Soutchai Travel Company Reviews

3.2
49 / 1,098
5 10
4 12
3 13
2 4
1 10
98.7% of 1,098 travelers were presumably happy with Soutchai Travel as they left good or no review

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.

Jan 15, 2019
van Regional, Soutchai Travel
★★★★☆
Good trip. Roads a little rough as expected. Driver safe and steady.
Jan 9, 2019
van Regional, Soutchai Travel
★★★★☆
The mini-van was in pretty good condition and the driver drove reasonably safely. The roads aren’t in great condition but the beautiful scenery en route compensates. Overall, I’d recommend this service, especially at busy times of the year where it’s worth paying the 12go. premium to secure a seat in advance.
Dec 27, 2018
van Regional, Soutchai Travel
★★★★☆
Good bus and good ride. Howewer this company should not be allowed to state a 3h duration online (totally unrealistic for this journey) as it takes 4.5h (which is absolutely fine), especially as they advertise it differently in their shop... 12.go should also monitor unrealistic timings advertised on its portal...
Dec 26, 2018
van Regional, Soutchai Travel
★★★★☆
Terrible roads. It took 5 hours, not the 3 hours 'advertised'. Bus was full (some paying passengers were turned away). Seats are hard but the bus is not old and the driver was good (not too fast etc).
Nov 30, 2018
van Regional, Soutchai Travel
★★★★★
Perfect. The bus was clean and confortable.
Oct 9, 2018
van Regional, Soutchai Travel
★★★★★
Amazing costumer service and excellent driver. Our ride to Luang Prabang from Vang Vieng was smooth sailing. Highly recommend!
Oct 4, 2018
van Regional, Soutchai Travel
★★☆☆☆
The trip should have last 3 hours - in total we needed 6 hours and nobody told us anything.
Sep 21, 2018
van Regional, Soutchai Travel
★★★★★
Driver was very friendly, has good experience driving a bus in slippery conditions. Bravo !
Aug 29, 2018
van Regional, Soutchai Travel
★★★★★
Comfortable van
Aug 8, 2018
bus Express Sleeper, Soutchai Travel
★★★☆☆
The actual bus was absolutely fine - actually slightly better than expected. There was a complete mess up with my pick-up - it wasn't available from my hotel so I had to go to another hotel for pick-up which is fair enough, but it didn't arrive and the phone number I had didn't work. I was fortunate that the hotel I was being picked up from, although I wasn't their guest, were really helpful, found an alternative contact number, and sorted things out. The pick-up driver then got me to the bus station (still in good time) got my ticket sorted and got me to the right bus, which is why I have still given 3 stars as it was all sorted out in the end despite some stress.
Jul 5, 2018
bus VIP Sleeper 41, Soutchai Travel
★★★☆☆
It was cheap overnight bus travel and ok for the price, I guess. There wasn't much room for getting some good sleep though because the seats were not wide enough to turn on the side. But probably that's what comes at this price, I don't have much experience with overnight traveling in buses yet, so can't say anything for sure. One area where I probably would like some improvement though is providing more accurate departure times. In this case, the departure listed in the voucher was 6pm (so we all reached the ticket office before 6pm) but after we were dropped at the bus station we were told that the bus will depart at 8:30pm. That's over 2.5 hours of time that we could've used for sightseeing etc instead of spending it at the bus station. But then again, this was my first experience with overnight buses, so I don't know how it all realistically works.
May 31, 2018
bus Express Sleeper 41, Soutchai Travel
★★☆☆☆
The cabines in the bus are very small for European people. Think 1.20 x 1.60 M. And you must sleep with 2 persons in this cabine.

Soutchai Travel Stations

Vientiane Soutchai Travel Vang Vieng Luang Prabang Northern Station Vientiane Soutchai Travel Vientiane any hotel Pakse Soutchai Travel Luang Prabang Southern Station