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Sapa Express

4.6
1,131 customer reviews
  • About
  • Popular Routes
  • Stations
  • Reviews
  • Schedule and Timetable

About Sapa Express

Company Information

Sapa Express is one of the major bus companies directly connecting Sapa with Hanoi, a bus journey that many visitors consider a good alternative to the train, not least because you won't have to change in Lao Cai and it is faster

You can find the offices of Sapa Express at 12 Ly Thai To in Hanoi, close to Hoan Kiem Lake, and at 2 Cau May in Sapa itself.

Routes served by Sapa Express

Hanoi–Sapa

Sapa Express offers one route only – Hanoi to Sapa and vice versa. There is one bus per day heading in each direction, at 06.45 from Hanoi which will arrive in Sapa at around 12.15 and an afternoon bus from Sapa at 15.45, scheduled to arrive at 21.15. Both trips take around 5 ½ hours and will cost VND374,000.

All the buses used by Sapa Express are VIP buses with either 28 or 32 reclining seats, with air-conditioning, wifi, snacks and water included throughout the journey. Wifi can be spotty and may not be working on all vehicles. It's not the end of the world.

Pros

The seats are very comfortable and recline surprisingly far back so you won't feel as though you're cramped on the bus, instead you'll have plenty of room. There's also usually two breaks during the journey so you can purchase snacks or stretch your legs for a few minutes.

The journey itself is also much quicker by bus. Travelling by train means you'll have to get off at Lao Cai and then travel on the next leg of the journey to Sapa by bus which adds time. Using Sapa Express means you'll be dropped off right in the centre of Sapa and you won't be exhausted from your journey.

Not only is the bus journey much quicker than catching the train, it's also considerably cheaper. A Sapa Express ticket is less than half the price of a space in a four-berth carriage with many private operators and under a quarter of the cost of a two-berth compartment.

Cons

One of the downsides with opting for Sapa Express is that you have limited departure options, for example, it's only possible to leave Hanoi early in the morning which may not suit your schedule.

Similarly, if you're heading to Hanoi then you will have to travel for the majority of the afternoon, arriving after 21.00, and then have to find accommodation.

One of the bonuses of travelling via overnight train is that the cost also covers a night’s accommodation, which is not the case when choosing Sapa Express.

Keep in mind

It's possible to arrange for Sapa Express to pick you up from your hotel and take you to the bus station, this is particularly useful if you are catching the Hanoi – Sapa bus at 06.45 as it may be difficult for you to arrive in time if your hotel is located away from the city centre.

Sometimes, there is also an English-speaking guide aboard these buses who will be able to assist you if you have any issues during your trip. Please note that we say 'sometimes'.

Travellers reviews

Travellers who choose Sapa Express are always surprised by how comfortable the buses are, you can just recline your seat and relax for the whole journey. Visitors are also pleased with the cost of the bus tickets and many locals and travellers alike will only consider buses for a journey of this length.

One advantage of train travel is the views when you're close to Lao Cai. For most of the train journey it will be too dark to see anything but the final hour or so of the trip rewards you with stunning views. Unfortunately, the scenery for much of the bus ride is fairly dull by comparison, but you'll reach Sapa earlier so you can make up for it by exploring the countryside when you arrive!

Often the overnight buses arrive very early in Hanoi. Sometimes you will be able to sleep on the bus for a couple more hours and sometimes you will not. If you can't please embrace the chance to experience Hanoi as it is just waking up. It is a unique side to the nation's capitol and there's no need to be afraid of the dark!

Read more

Sapa Express Popular Routes

Noi Bai Airport to Sapa
Bus VIP Cabin upper berth
07:40, 22:40
Bus VIP 28
07:45
Bus Limousine 10
07:30
Bus VIP Cabin lower berth
07:40, 22:40
Bus Limousine
15:45
Sapa to Noi Bai Airport
Bus VIP Cabin lower berth
14:00, 15:00, 22:00
Bus VIP Cabin upper berth
14:00, 15:00, 22:00
Bus Limousine
07:30
Bus VIP 28
15:00
Gia Lam to Sapa
Bus VIP Cabin upper berth
06:30, 21:00
Bus VIP Cabin lower berth
06:30, 21:00
Bus Limousine
14:30
Bus VIP 28
06:30
Sapa to Ninh Binh
Bus Cabin + Limo
22:00
Bus Limousine
07:30
Sapa to Hanoi
Bus Limousine 10
07:00
Bus VIP Cabin upper berth
14:00, 15:00, 22:00
Bus Limousine
07:30
Bus VIP Cabin lower berth
14:00, 15:00, 22:00
Bus VIP 28
15:00
Sapa to Quang Ninh
22:00
Sapa to Gia Lam
Bus VIP 28
15:00
Bus Limousine
07:30
Bus VIP Cabin lower berth
14:00, 15:00, 22:00
Bus VIP Cabin upper berth
14:00, 15:00, 22:00
Hai Phong to Sapa
15:00
Hanoi to Sapa
Bus VIP Cabin upper berth
06:30, 21:00
Bus VIP 28
06:30
Bus Limousine
14:30, 15:00
Bus VIP Cabin lower berth
06:30, 21:00
Bus Limousine 10
06:45
Sapa to Hai Phong
Bus Limousine + Ferry
07:30
Bus Cabin + Bus + Ferry
22:00

Sapa Express Schedule & Timetable

ClassDeparture stationArrival stationDepartureArrivalTravel time
VIP Cabin upper berthHanoi AirportSa Pa SapaExpress22:4004:406h 0m
VIP Cabin upper berthHanoi AirportSa Pa SapaExpress07:4013:406h 0m
VIP Cabin lower berthHanoi AirportSa Pa SapaExpress22:4004:406h 0m
VIP Cabin lower berthHanoi AirportSa Pa SapaExpress07:4013:406h 0m
VIP Cabin lower berthHanoi Old QuarterSaPa SapaExpress21:0003:006h 0m
VIP Cabin lower berthHanoi Old QuarterSaPa SapaExpress06:3012:306h 0m
VIP Cabin upper berthHang Da MarketSa Pa SapaExpress21:0003:006h 0m
VIP Cabin upper berthHang Da MarketSa Pa SapaExpress06:3012:306h 0m
LimousineSaPa SapaExpress204 Tran Quang Khai07:3013:306h 0m
VIP Cabin upper berthSa Pa SapaExpressHanoi Airport22:0004:006h 0m
VIP Cabin upper berthSa Pa SapaExpressHanoi Airport15:0021:006h 0m
VIP Cabin upper berthSa Pa SapaExpressHanoi Airport14:0020:006h 0m
VIP 28Sa Pa SapaExpressHanoi Airport15:0021:456h 45m
VIP Cabin lower berthSa Pa SapaExpressHang Da Market22:0004:006h 0m
VIP Cabin lower berthSa Pa SapaExpressHang Da Market15:0021:006h 0m
VIP Cabin lower berthSa Pa SapaExpressHang Da Market14:0020:006h 0m
VIP Cabin upper berthHanoi Dong Xuan MarketSa Pa SapaExpress21:0003:006h 0m
VIP Cabin upper berthHanoi Dong Xuan MarketSa Pa SapaExpress06:3012:306h 0m
VIP 28Hanoi AirportSa Pa SapaExpress07:4513:456h 0m
VIP Cabin lower berthSa Pa SapaExpressHanoi Airport22:0004:006h 0m
VIP Cabin lower berthSa Pa SapaExpressHanoi Airport15:0021:006h 0m
VIP Cabin lower berthSa Pa SapaExpressHanoi Airport14:0020:006h 0m
VIP Cabin upper berthSa Pa SapaExpressHanoi Dong Xuan Market22:0004:006h 0m
VIP Cabin upper berthSa Pa SapaExpressHanoi Dong Xuan Market15:0021:006h 0m
VIP Cabin upper berthSa Pa SapaExpressHanoi Dong Xuan Market14:0020:006h 0m
VIP 28Hanoi Opera HouseSa Pa SapaExpress06:3012:306h 0m
VIP Cabin lower berthHanoi Opera HouseSa Pa SapaExpress21:0003:006h 0m
VIP Cabin lower berthHanoi Opera HouseSa Pa SapaExpress06:3012:306h 0m
LimousineSaPa SapaExpressHanoi Opera House07:3013:306h 0m
VIP Cabin upper berthSa Pa SapaExpressHanoi Opera House22:0004:006h 0m

Sapa Express Stations

204 Tran Quang KhaiHanoi Opera HouseHanoi AirportHanoi Dong Xuan MarketHang Da MarketHanoi Old QuarterSaPa SapaExpressSa Pa SapaExpressCat Ba Oasis BarHanoi204 Tran Quang Khai13 Hang Thung HanoiSa Pa SapaExpressChiang Rai Bus Terminal 1Tuan Chau HarbourSun HarbourSapaHanoi SapaExpress

Sapa Express Company Reviews

J H
Easy to find pick up location after details were sent to us. Friendly staff
Bus VIP 28, Sapa Express, May 31, 2026
J B
Driver was awesome, got a flat tyre and he pushed on changing it like a legend to keep us moving.
Bus Limousine, Sapa Express, May 2, 2026
H S
Excellent company. They called me before the trip, speak good English. Bus was comfortable and most of all arrived on time. Breaks were announced clearly and spaced nicely throughout the trip. First travel with absolutely no problems.
Bus VIP 28, Sapa Express, Apr 10, 2026
H L
More than my expectation
Bus VIP Cabin lower berth, Sapa Express, Mar 20, 2026
A B
The bus was comfortable and we reached the destination on time. But once I booked the bus, the bus operator messaged me in Whatsapp saying buses are full and asked me to take limousine instead. I refused and asked them to refund the money. In an hour , they said we have bus tickets since some other people canceled the tickets. That doesn't sound genuine to me, but all other bus service are good
Bus VIP Cabin upper berth, Sapa Express, Mar 5, 2026
P
Driver picked us up from the hotel and dropped us at the agreed drop off. In my opinion, he had good and safe driving style in the mountains. But on the straight highway, still safe, somehow he couldn’t keep his arms still, so the vehicle waa going left and right within driving lane all the time, which made me car sick.
Bus Limousine, Sapa Express, Jan 27, 2026
A S
Price and service from office/driver were very good. We were taxied directly to the hotels. Unfortunately bus came late, wifi did not work most of the time, 3 stops in malls are at least one too much: - 0,5 Star.
Bus Limousine, Sapa Express, Nov 20, 2025
T B
Well organized, we even arrived early. The bus was clean and very comfortable, with plenty of legroom.
Bus VIP 28, Sapa Express, Nov 4, 2025
S J
Excelent service, comfortabel seats, good communication. Recommend this company
Bus VIP 18 Express, Sapa Express, Sep 17, 2025
T B
much better than the sao viet sleeper bus, felt safe and many stops for resting
Bus VIP 18 Express, Sapa Express, Sep 3, 2025
R M
The bus was 30 min late, other than everything ok
Bus VIP Cabin upper berth, Sapa Express, Aug 22, 2025
C T
Definitely recommend sapa express if you’re going to Sala
Bus VIP Cabin lower berth, Sapa Express, Aug 19, 2025
M C
The bus was very clean, but It was not possibile to sleep since It was going to fast!
Bus VIP Cabin upper berth, Sapa Express, Aug 1, 2025
H T
Very good experience, can recommend!
Bus VIP 28, Sapa Express, Jul 18, 2025
C J
So the bus trip itself was fine - bus was comfortable and very clean, trip was smooth and a couple of stops included to use the toilet/option to get a bite to eat. However the communication regarding pick up times were conflicting - I received a WhatsApp a couple of days before stating pick up was 0700-0730. The night before I received an email stating pick up was 06:10-06:40 and to be ready in the hotel lobby. I asked for clarification but didn’t get any, so I was ready in hotel lobby at 6:10am as instructed. I didn’t get picked up until 8:25am! So I was waiting for over 2 hours and had to message to make sure in was still being picked up. I was lucky my hotel were kind and have me tea and snacks while I was waiting, because they felt bad for my situation.
Bus VIP 18 Express, Sapa Express, Jun 3, 2025
I G
We took the cabin bus, it was comfortable, clean and the driver was driving safely. We arrived and left on time. Charging plugs and wifi were working. I have nothing negative to say about it! Everything went well and I would take this bus again.
Bus VIP Cabin upper berth, Sapa Express, May 27, 2025
M P
One of the best we had experienced in Vietnam!
Bus VIP Cabin upper berth, Sapa Express, May 26, 2025
S C
Perfect, we arrived at sapa at 4:00am and could sleep in the bus till 6:00am so it was cool:)
Bus VIP Cabin upper berth, Sapa Express, May 11, 2025
N A
The bus was clean and comfortable. The driver was friendly and professional. Overall a great service.
Bus VIP Cabin upper berth, Sapa Express, May 8, 2025
B B
We got the last berth , AC is not sufficient at all
Bus VIP Cabin upper berth, Sapa Express, May 6, 2025
K W
Very comfortable and big seats. Lovely man, Max I think he was called, talked us through the surrounding area and kept us entertained throughout the journey.
Bus VIP 28, Sapa Express, Apr 22, 2025
A M
The trip was amazing and the communication was excellent!
Bus VIP Cabin upper berth, Sapa Express, Mar 9, 2025
H J
Comfortable, roomy and punctual, would use every time
Bus VIP Cabin lower berth, Sapa Express, Mar 5, 2025
S M
Comfy sleep bus and nice staff
Bus VIP 28, Sapa Express, Jan 21, 2025
M S
Sleeping was not possible while driving, the driver did think he’s Senna and just raced up to Sapa as fast as possible. The bus looked fancy tho, but was not comfortable
Bus VIP Cabin lower berth, Sapa Express, Nov 29, 2024
Q J
I recommend Sapa Express for the trip Hanoi->Sapa. The staff is really kind and professional, the driver is perfect and the seat are extremely confortable (ajustable for the legs too)! We were on time and fresh for the next adventure!
Bus VIP 28, Sapa Express, Nov 14, 2024
D D
Very loud
Bus VIP Cabin lower berth, Sapa Express, Oct 27, 2024
C U
We took the morning VIP 28 bus from Hanoi. Very clean and comfortable bus with a great guide Max who explained everything - when we would stop, how much the bathrooms cost, etc. The seats had great leg room (we’re both tall) and reclined a lot without disturbing the people behind us. Highly recommend this bus company. They even picked us up at our hotel upon request.
Bus VIP 28, Sapa Express, Oct 23, 2024
U K
Very good .. polite driver and travel agent explained very well on the route and breaks and arrival time.. higly recommendede
Bus VIP 28, Sapa Express, Sep 27, 2024
G M
FOR YOUR OWN BENEFIT, DON’T EVER TRAVEL WITH THIS COMPANY. Apparently Sapa Ethnic Express is the only agency that can make the Sapa-Ha Long trip, and maybe that’s the reason why they treated us like dogs. The problem started when we arrived at the pickup point. There was a man sitting inside the location who didn’t ask us anything. He just told us to wait there. Then a woman came who seemed rushed and nervous. She rudely told us that the bus in front of us was ours. When we got on the bus, a staff member started hitting my backpack. I thought he was trying to tell me something, but when I asked what he wanted, he shouted at me rudely, indicating that I had to go to the back of the bus, where the spaces were very cramped, even though there were more spacious beds in front that we were not allowed to use. The space on the bus was ridiculously narrow, and I barely fit. The staff shouted at the other foreign passengers as if we were animals. The bus stopped about five times to load and unload packages in the middle of nowhere, and with each stop, they turned on the lights, waking us up every time. During the 7-hour journey, we only made one stop to rest and use the bathroom, and they didn’t even inform anyone that we had stopped. After 7 hours, they stopped, woke us up by hitting us, and rudely kicked us out of the bus, making us get into a van that would take us to Ha Long. People were asking what was happening, and they looked at us with contempt, shouting at us as if we were supposed to know that we had to change vehicles. The man in the van was no more polite than the bus staff. He put all the girls' luggage inside the van but made the guys load their own luggage. Finally, we arrived in Ha Long, exhausted from not being able to sleep all night. A total disaster. I wouldn't recommend it to my worst enemy.
Bus VIP 28, Sapa Express, Aug 24, 2024
E O
Very good company. All went well, kind staff. No people sleeping in the alley. if sapa express has the route, don’t hesitate
Bus VIP Cabin lower berth, Sapa Express, Aug 8, 2024
C M
Pontual and spoke very good English. All was perfect but unfortunately we suffer a car accident. A motorcycle smashed the bus front window and an ambulance had to be called for the motorcyclist. The support to get a new bus was smooth but the whole experience was a bit overwhelming.
Bus VIP 28, Sapa Express, Jul 24, 2024
K F
Perfectly fine. Really comfortable reclining seats. Great way to get to Sapa. Staff were very helpful and friendly, ensuring everyone found the bus easily.
Bus VIP 28, Sapa Express, Jul 22, 2024
A L
Bus was on time, everything went well. There are covers on the bus in case you find the AC too strong. We had two bathroom breaks, one 30 minutes (to eat) and another 10 to 15 minutes break. Just expect some locals to get on board sometimes and be quite loud talking with the driver.
Bus VIP 18 Express, Sapa Express, Jun 30, 2024
C T
Great transfer - comfy bus - friendly host - lots of leg room - safe driver
Bus VIP 28, Sapa Express, Apr 14, 2024
M R
On time, efficient, no hassle.
Bus VIP 18 Express, Sapa Express, Apr 5, 2024
T P
It was a great ride. English speaking conductor, very comfortable seats, water was provided. There were bathroom and lunch breaks announced clearly and we got to Sapa without any hassle. Perfect!
Bus VIP 28, Sapa Express, Dec 3, 2023
M H
A very good service. Pickup points were very good. Also a very good driver and Gladly again. Thanks.
Bus VIP 28, Sapa Express, Nov 11, 2023
J W
Very comfortable bus. Excellent driver and fluent English speaking guide Max.
Bus VIP 28, Sapa Express, Oct 12, 2023
G S
Good AC, good timing, good sleeping. Always check cabin measures before book
Bus VIP Cabin lower berth, Sapa Express, Oct 4, 2023
M L
clean bus, friendly staff, they will stop every 2 hour, so you can go to rest room or buy food , but a little bit smelly. you will get a bottle of water and blanket, best sleeper bus i ever tried
Bus VIP Cabin lower berth, Sapa Express, Sep 23, 2023
L H
All in all very good, toilet break every 2 hours and sufficient communication skills.
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Bus VIP Cabin lower berth, Sapa Express, Sep 15, 2023
A S
The bus was on time and the driver and co-driver were both very nice, although you need to work on the behaviour and manners of the person who manages the phone calls to customers. They get very irritating. Rest all was fabulous. Strongly recommend it to all travellers.
Bus VIP 28, Sapa Express, Jul 17, 2023
S A
Bus was very comfortable, staff was exceptionally helpful
Bus VIP 28, Sapa Express, Jul 14, 2023
A T
Spacious cabin, with water. The air was a bit loud. The movement of the bus due to the road makes it difficult to sleep if you are a light sleeper, but it is comfortable compared to others.
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Bus VIP Cabin upper berth, Sapa Express, Jul 11, 2023
M H
Good, clean bus, good service. Comfortable, reclining seats with plenty of space. Would definitely book Sapa Express again next time. Had to travel with another company on the return journey because Sapa Express was fully booked. This provider was significantly worse than Sapa Express.
This review was autotranslated
Bus VIP 28, Sapa Express, Jul 4, 2023
A R
We left on time, even 10 or 15 minutes before the scheduled time. The seats were very comfortable with the option to recline and charge the cell phone. We were given a bottle of water and made two stops of 30 and 15 minutes respectively. There were only 5 people on the bus. Prudent and correct driving.
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Bus VIP 15, Sapa Express, Jun 26, 2023
A H
These guys are running a different service to everyone else. The coach was super comfy, with 3 seats in a row, and a tour guide with fluent English explained all the stops to us and helped with any issues. Can't recommend enough.
Bus VIP 28, Sapa Express, Jun 22, 2023
M C
We took the Sa Pa Express in both directions from/to Hanoi. Both guides and drivers were excellent. The bus was spacious and comfy. Definitely the best bus experience of our Vietnam trip. On the return trip we hit a heavy storm with lots of car drivers pulling over due to the conditions. Our driver continued safely and got us back on schedule despite the chaos on the roads.
Bus VIP 28, Sapa Express, Jun 8, 2023
T G
The driver was courteous and drove us to our hotel.
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Bus VIP 21, Sapa Express, Jun 6, 2023
4.6
1131 customer reviews
5
70%
4
23%
3
6%
2
1%
1
0%
98.6% of 1,131 travelers were presumably happy with Sapa Express as they left good or no review