Mekong Express

Company Information

Mekong Express started operations in 2002 and has long been regarded as one of the leading and fastest-growing private bus operators in Cambodia.

Routes served by Mekong Express

Phnom Penh–Siem Reap

The major route operated by Mekong Express connects Cambodia’s capital city, Phnom Penh, with Siem Reap, the gateway to the famous ruins of Angkor Wat. There are four departures each day with buses leaving both cities between 07.30 and 12.30 each day, with the five hour trip costing USD14.

Phnom Penh–Sihanoukville

From the operator’s base in Phnom Penh you can visit destinations across the whole of Cambodia.

There are also four services each day heading from Phnom Penh to Sihanoukville, home to glorious beaches along Cambodia’s coastline. Buses depart from 09.30 each day and the journey lasts around four hours. Tickets are priced at USD14 per person in either direction.

You can also reach Siem Reap directly from Sihanoukville; there are two buses each day leaving the beach town to travel up the country (at 07.00 and 08.30). The journey will last over nine hours so you will arrive into Siem Reap for late afternoon and is priced at USD26.

Phnom Penh–Battambang

Battambang is a destination that is often overlooked by visitors but is well worth exploring a far more laid-back Cambodian city. There is one bus each day from Phnom Penh leaving at 13.30, scheduled to arrive around 19.00. From Battambang there is also one service each day that leaves at 07.30 (arriving back into the capital at 12.55). The journey will take between five and six hours in total and is priced at USD14.

International service: Vietnam

Mekong Express also offers international services, with departures heading across the border to Vietnam. You can reach Vietnam’s capital, Hanoi, from either Phnom Penh or Siem Reap, although the journey will take twice as long from the latter city.

There are two departures from Phnom Penh every day, leaving at 06.30 and 15.30, and the journey lasts for five hours. There are also two buses from Hanoi to Phnom Penh with the same departure times and also costing USD17.

If you want to visit Hanoi directly from Siem Reap then there is one bus each morning at 07.30 that will take 10 hours in total and you are scheduled to arrive in Hanoi for 17.30. The return journey leaves Hanoi at 07.00 and tickets are priced a USD26 per person in either direction.

Pros

Mekong Express often boast quicker journey times than some other operators along these routes, however, this probably means that you will have shorter or fewer breaks and the drivers may be driving quicker than you would necessarily like.

The buses all offer Wi-Fi which is very useful on a long journey, especially if you need to contact someone or to work out how to reach your hotel when you arrive at the bus station.

Cons

The range of departure times offered by Mekong Express is not the best. There are no overnight buses available, which might be useful for the longer trips such as Siem Reap to Sihanoukville or international connections like Siem Reap to Hanoi.

If you are travelling a long distance on Mekong Express then you will lose a day of your holiday that could be used exploring this beautiful country.

Even on the most popular route between Phnom Penh and Siem Reap, the options are limited. There are no departures from either city after 12.30 which can be inconvenient if you are catching a flight the following morning as you will be required to pay for accommodation.

Note that there are no toilets on board any of these services, which is in fact a common case throughout Cambodia; although there are frequent breaks where you can use the bathroom or buy some extra snacks for the trip. The buses themselves are not always in the best condition and on some of the shorter trips you may find yourself on a minibus rather than a larger luxury or VIP bus, which is likely to be far more cramped and uncomfortable.

Keep in mind

As is the case with bus trips across Cambodia, delays are pretty common and often unannounced, so it is always best to allow plenty of flexibility into your schedule just in case. This is especially important if you have a flight to catch!

Travellers Reviews

Mekong Express services are competitively priced but are not always the most popular operator for those looking to travel across Cambodia. This is mainly due to the limited schedule on the routes which can often be inconvenient for travellers.

Also, the fact that you may be required to travel by minibus on some routes can put visitors off as these are usually far less comfortable than a larger bus.

Mekong Express Company Reviews

3.4
386 / 10,327
5 103
4 111
3 78
2 40
1 54
99.1% of 10,327 travelers were presumably happy with Mekong Express as they left good or no review

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.

Jan 9, 2019
bus Express, Mekong Express
★★☆☆☆
Old bus. Cramped seats. No seatbelts. Poor customer service. Giant ibis is better.
Jan 8, 2019
bus Express, Mekong Express
★★☆☆☆
Staff were very unfriendly Helped themselves to water constantly but didn’t offer passengers water Staff just spoke amongst themselves, didn’t communicate with passengers so unclear what was happening Driver put the radio on so I couldn’t hear any commands from steward I witnessed a couple being moved seats so that the staffs friend could sit near them Wouldn’t travel with you again
Jan 8, 2019
bus Express, Mekong Express
★★★★★
Everything was done well! Thank you!
Jan 7, 2019
van Regional, Mekong Express
★★★★☆
Book from 12Go. Everything go smooth except the final stop at Phnom Penh not at the place as written on the ticket booked. Supposed to stop at Riverside but he stopped 2km from the Riverside.
Dec 30, 2018
bus Express, Mekong Express
★★☆☆☆
Laugh a minute. 12go sends you to collection point by night market. But bus leaves from elsewhere. But we got picked up and collected other passengers then taken to bus station. An interesting exercise we drove past the river collection point 4 times before we actually departed. If you have an e- visa. Then expect a 2 dollar "processing fee" viet immigation officer gets one dollar and co get the other. Just pay it. Consider it a urgent processing fee. Ha ha. Dinner stop is well overpriced for what it is but. Just accept it and move on. Got into hcmc very late after entertaining bus driver chicken fights with big trucks. All in another day in cambodia.
Dec 29, 2018
bus Express, Mekong Express
★★★★☆
the boarding point indicated at the instruction is different from the real boarding point. we have to ride a tuktuk again going on the bus station. arriving to the bus station, the system is organised. the bus have toilet and free snacks. OVERALL, this is a recommended bus company.
Dec 19, 2018
bus Express, Mekong Express
★★★★★
Seats very comfortable with enough space to rest
Dec 16, 2018
bus Express, Mekong Express
★★★★☆
Overall, the trip was nice. The queue we had at the border is not that long from what I heard from others. Would be helpful if instructions we're clear about visa. We were told to get off the bus at the border but we were not instructed as to where to proceed. Plus I found out it's cheaper to buy tickets from the bus company than 12Go Asia.
Dec 12, 2018
van Regional, Mekong Express
★★★★★
Pleasant trip in a comfortable mini bus with complimentary water.
Dec 4, 2018
bus Express, Mekong Express
★★☆☆☆
Pick up point sent on email wrong (103 Sisowath Street). Paid for a TukTuk hostel to pick up point, was there by 1:15 pm so 1 hours and 15 minutes ahead of schedule, and the people at the desk said that I had to go to the bus terminal. So I had to pay another TukTuk. Really unprofessional
Dec 2, 2018
van Regional, Mekong Express
★★★★☆
Took the VIP van - smaller and faster. Excellent help st the boarder
Dec 2, 2018
bus Express, Mekong Express
★★☆☆☆
Old unkept bus with no wifi service. Nothing remotely as advertised.
Dec 1, 2018
bus Express, Mekong Express
★★★☆☆
Luckily we arrived at the bus stop an hour early, as we were told to get on the bus that was about to leave because there was no bus coming for our scheduled time. That was pretty unnerving. The AC also didn’t work and we were stuck at a rest stop for about an hour and a half while they tried to fix it. We spent the rest of the (3 hr) ride with the windows open, though unfortunately my window couldn’t open so it was very hot. The staff was extremely kind. The bus attendant was awesome and kept us updated at every point. The complimentary cookies and water were also much appreciated! The staff is really the only reason I’m giving this company a 3 star rating!
Nov 30, 2018
van Regional, Mekong Express
★★★☆☆
Aircon was poor. The bus journey is 4 hours not 2.50 hours as stated. But we got here . Thanks
Nov 26, 2018
van Regional, Mekong Express
★★☆☆☆
Booked on internet with 12go Asia. Even with conformation and invoice it took the girls at Battambang for ever to allocate tickets and seats on bus because their computer showed no booking. We were not impressed. Bloody stubborn girls.
Nov 26, 2018
bus Express, Mekong Express
★★★★★
Exact time of departure. Very convenient. Kind conductor. Cheap but relaxing.
Nov 25, 2018
van Regional, Mekong Express
★★★★★
Comfy ride, and got into Siganlukville 1 hour early!????
Nov 25, 2018
bus Express, Mekong Express
★★★★☆
Aircon was a bit weak, but otherwise they did the job.
Nov 23, 2018
van Regional, Mekong Express
★★☆☆☆
No complaints on Mekong Xp. I booked a bus for 17h30, but there wasn't a bus at 17h30, only 14h30. Lucky I asked welk before. But I never got a cancellation message from 12go..
12Go response:
Very sorry, this is the first time we are hearing about any cancellation. We will speak with the bus company to find out what happened here. Best regards, Spencer Tiesse, 12Go Business Development Team [Support case #757188](https://12go.asia/en/support-case?token=fcc63e35a24efb34338ff1e1f033eaaf)
Nov 17, 2018
bus Express, Mekong Express
★★★★★
Great service Prompt Great comfortable buses clean well looked after
Nov 14, 2018
bus Express, Mekong Express
★★☆☆☆
Air conditioning is bad.
Nov 11, 2018
bus Express, Mekong Express
★★★☆☆
Better if they have toilet inside the bus.
Nov 10, 2018
bus Express, Mekong Express
★★★★☆
The trip itself was good, there is a 30 minutes stops in the middle. But the bis left 1 hour later thst from the time in the ticket
Nov 8, 2018
van Regional, Mekong Express
★★★★★
Muy puntuales. Conductor eficiente. Una parada de 30 minutos entre Phnom Penh y Battambang. Aire acondicionado. Correcto.
Nov 5, 2018
bus Express, Mekong Express
★★☆☆☆
People with Passports from ASEAN nations paid for 3 USD to get through the border through Ho Chi Minh City. Other passengers were help up quite longer because of visa issues and paid a hefty amount of USD. It's really shady in this area here. Guide is confusing foreigners a lot, is rude, and even forgot my passport when we were on Immigration line! Just keep on reminding her every time coz she seems like she's all over the place. It almost feels like they are conniving with the people from Immigration. :/ Bus feels old and "lofty" smells abound. Everything just hurts the eyes. Bus quality is so-so. It's a far cry from how Giant Ibis Transport runs their transportation service. But you get what you pay for.
Nov 3, 2018
bus Express, Mekong Express
★★☆☆☆
Why do we ask to pay 2 dollars while we can process the visa by ourselves
Nov 3, 2018
bus Express, Mekong Express
★★★☆☆
The online ticket says to be at the bus station an hour before departure. I did. No one was there until 25 minutes later. The bus did not arrive until 15 minutes before departure and left 5 minutes late. So why waste everyone's time by this silly advice. Giant ibis say arrive 20 minutes before and leave on time. The sugary crackers are horrible and not fit for a snack. Giant ibis provide fresh croissants. The passport arrangements are poorly managed. I was forgotten twice as my passport was checked last. On the plus side, the air conditioning was good.
Oct 31, 2018
bus Express, Mekong Express
★★★★☆
The bus is to old n the air con not to cool, but not to bad for the cheaper bus, it still worth. Even old but the bus is clean n the driver very friendly
Oct 27, 2018
van Regional, Mekong Express
★★★☆☆
Not the VIP bus expected,9 seats but a 32 seat bus with poor aircon broken arm rests and we had to turn back twice when the driver missed pickups. One and a half hours late.
Oct 27, 2018
bus Express, Mekong Express
★★★☆☆
Took long time but the visa service was great
Oct 19, 2018
bus Express, Mekong Express
★★★☆☆
The bus broke down
Oct 19, 2018
bus Express, Mekong Express
★★★★☆
Bus ride okay bus seat a bit small for westerners. Visa application was dealt with but the bus guide and got us through smoothly.
Oct 14, 2018
bus Express, Mekong Express
★★★★★
Service was on time. Very comfortable seats. Complimentary water and snacks. Great experience.
Oct 11, 2018
bus Express, Mekong Express
★★☆☆☆
poor comunication / dirty bus
Oct 9, 2018
bus Express, Mekong Express
★★★★☆
The ride was pleasant and uneventful. We had some issues with our guide not accepting our currency because it was “too old” or had a very small tear in it, but she worked with us to find an atm before the boarder to get new bills. We also ended up overpaying because we didn’t have exact change and she didn’t give our change back to us.
Oct 8, 2018
bus Express, Mekong Express
★★★★☆
A very pleasant journey excellent driver & staff. Unfortunately the roads were very busy due to holiday weekend therefore the journey too was longer. Thank you The Irish girls
Oct 2, 2018
van Regional, Mekong Express
★★★★☆
Good service! The bus was comfortable and the driver ensured there were adequate rest stops.
Oct 1, 2018
bus Express, Mekong Express
★★★★☆
There was a leak on top on the aircon above me and we had too many stops that i thought wasn’t necessary.
Sep 28, 2018
bus Express, Mekong Express
★★★★☆
Old bus and they didn't speak English at all. In Cambodia we had finally Wi-Fi. Before the border was a lady who spoke English At the border they helped us with the Visa procedure. For the price it is acceptable
Sep 28, 2018
bus Express, Mekong Express
★★★☆☆
Satisfied with the travel itself, it was safe and I appreciate the free crackers and water. :) The bus though is a bit old and the AC is not as cold (good think we were only few in the bus). Additionally, we weren’t given clear instructions on what to do and where to go while we were in the border to VN. We were just told to wait while our passports were taken from us.

Mekong Express Stations

Phnom Penh Mekong Express Ho Chi Minh Mekong Express Phnom Penh Mekong Express Ho Chi Minh Siem Reap Sihanoukville Mekong Express Siem Reap Mekong Express Orussey Market Orussey Market Battambang