Mekong Express

Company Information

Mekong Express started operations in 2002 and has long been regarded as one of the leading and fastest-growing private bus operators in Cambodia.

Routes served by Mekong Express

Phnom Penh–Siem Reap

The major route operated by Mekong Express connects Cambodia’s capital city, Phnom Penh, with Siem Reap, the gateway to the famous ruins of Angkor Wat. There are four departures each day with buses leaving both cities between 07.30 and 12.30 each day, with the five hour trip costing USD14.

Phnom Penh–Sihanoukville

From the operator’s base in Phnom Penh you can visit destinations across the whole of Cambodia.

There are also four services each day heading from Phnom Penh to Sihanoukville, home to glorious beaches along Cambodia’s coastline. Buses depart from 09.30 each day and the journey lasts around four hours. Tickets are priced at USD14 per person in either direction.

You can also reach Siem Reap directly from Sihanoukville; there are two buses each day leaving the beach town to travel up the country (at 07.00 and 08.30). The journey will last over nine hours so you will arrive into Siem Reap for late afternoon and is priced at USD26.

Phnom Penh–Battambang

Battambang is a destination that is often overlooked by visitors but is well worth exploring a far more laid-back Cambodian city. There is one bus each day from Phnom Penh leaving at 13.30, scheduled to arrive around 19.00. From Battambang there is also one service each day that leaves at 07.30 (arriving back into the capital at 12.55). The journey will take between five and six hours in total and is priced at USD14.

International service: Vietnam

Mekong Express also offers international services, with departures heading across the border to Vietnam. You can reach Vietnam’s capital, Hanoi, from either Phnom Penh or Siem Reap, although the journey will take twice as long from the latter city.

There are two departures from Phnom Penh every day, leaving at 06.30 and 15.30, and the journey lasts for five hours. There are also two buses from Hanoi to Phnom Penh with the same departure times and also costing USD17.

If you want to visit Hanoi directly from Siem Reap then there is one bus each morning at 07.30 that will take 10 hours in total and you are scheduled to arrive in Hanoi for 17.30. The return journey leaves Hanoi at 07.00 and tickets are priced a USD26 per person in either direction.

Pros

Mekong Express often boast quicker journey times than some other operators along these routes, however, this probably means that you will have shorter or fewer breaks and the drivers may be driving quicker than you would necessarily like.

The buses all offer Wi-Fi which is very useful on a long journey, especially if you need to contact someone or to work out how to reach your hotel when you arrive at the bus station.

Cons

The range of departure times offered by Mekong Express is not the best. There are no overnight buses available, which might be useful for the longer trips such as Siem Reap to Sihanoukville or international connections like Siem Reap to Hanoi.

If you are travelling a long distance on Mekong Express then you will lose a day of your holiday that could be used exploring this beautiful country.

Even on the most popular route between Phnom Penh and Siem Reap, the options are limited. There are no departures from either city after 12.30 which can be inconvenient if you are catching a flight the following morning as you will be required to pay for accommodation.

Note that there are no toilets on board any of these services, which is in fact a common case throughout Cambodia; although there are frequent breaks where you can use the bathroom or buy some extra snacks for the trip. The buses themselves are not always in the best condition and on some of the shorter trips you may find yourself on a minibus rather than a larger luxury or VIP bus, which is likely to be far more cramped and uncomfortable.

Keep in mind

As is the case with bus trips across Cambodia, delays are pretty common and often unannounced, so it is always best to allow plenty of flexibility into your schedule just in case. This is especially important if you have a flight to catch!

Travellers Reviews

Mekong Express services are competitively priced but are not always the most popular operator for those looking to travel across Cambodia. This is mainly due to the limited schedule on the routes which can often be inconvenient for travellers.

Also, the fact that you may be required to travel by minibus on some routes can put visitors off as these are usually far less comfortable than a larger bus.

Mekong Express Company Reviews

3.6
254 / 7,172
5 74
4 75
3 56
2 22
1 27
99.3% of 7,172 travelers were presumably happy with Mekong Express as they left good or no review

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.

May 7, 2018
bus Express, Mekong Express
★★★☆☆
The adress of thé station on my voucher was wrong but they organiséd thé transfer for me. Trip was on time and we arrived earlier which is good. Bus a bit old and not very confortable. Good value for money anyway!
May 6, 2018
bus Express, Mekong Express
★☆☆☆☆
The pick up office had moved across town, so we were stranded.Very stressful. You need to update your systems ASAP! Not using your company ever again!
May 5, 2018
bus Express, Mekong Express
★★★☆☆
This trip was better than the other one,Bangkok to Phnom Penh,but will never travel with your company again . When we get back to Australia I'm going to make a point of writing a blog of what happened and second rate treatment you receive when you cross the border, and are cattle trucked off to some local bus service if thats what passes for a bus
May 4, 2018
van Regional, Mekong Express
★★★★☆
We left 30 min too late. Everything else was ok. Fast driver :)
May 3, 2018
bus Express, Mekong Express
★★★★★
Driver was so kind, polite and helpful! Driving was smooth but fast. Was able to reach Baver border from Phnom Penh in just 3 hours safely!
May 3, 2018
bus Express, Mekong Express
★★★★★
Bus trip was smooth and the bus operator is really helpful even at the Vietnam-Cambodia Border... didn’t have any problems at all!!! Will definitely recommend this!
May 1, 2018
van Regional, Mekong Express
★★★★★
Very good travel. No issues at all and there well within the estimated time. Highly recommend
Apr 21, 2018
bus Express, Mekong Express
★★★☆☆
We had to transfer buses twice in Siem Reap due to failure of the original bus, then the bus from Phnom Penh was old and the AC was very hot, the leg room was very small not comfortable at all.
Apr 21, 2018
bus Express, Mekong Express
★★★★☆
The office was not yet open an hour before departure, but we did depart from Ho Chi Minh on time. They provided snacks, water and wet tissues. The guide was polite and helpful during the trip, particularly in facilitating passports/ visas It was a relatively safe and uneventful ride. The unit may seem old but the service was still good. thank you very much!
Apr 18, 2018
van Regional, Mekong Express
★★★★☆
The terminal is hot and without aircon.
Apr 13, 2018
van Regional, Mekong Express
★☆☆☆☆
Dangerous driver, hit two cars. Second time, the minibus rear ended a pick up truck with a girl in the back. Luckily she wasnt too badly hurt. Had to switch to another minibus because of the crash and so arrived late as well. Just a matter of time until someone is killed.
Apr 9, 2018
bus Express, Mekong Express
★★★★☆
So far so good
Apr 7, 2018
bus Express, Mekong Express
★★★★★
Nice bus and friendly staff who helped you across the border
Apr 6, 2018
bus Express, Mekong Express
★☆☆☆☆
No me gusto que 12go haga el juego al bochornoso espectaculo de que te quiten los pasaportes y te cobren una absurda comision por gestionarte algo que puedes hacer tu mismo en menos tiempo. Mal.
Apr 5, 2018
bus Express, Mekong Express
★★★☆☆
Small minivan even though I booked a couch, but we arrived nearly in time and everything went without problems
Apr 5, 2018
van Regional, Mekong Express
★★★★★
Great service, fast and reliable! Will use again
Apr 3, 2018
bus Express, Mekong Express
★☆☆☆☆
Awful
Apr 3, 2018
van Regional, Mekong Express
★★★★☆
Trip was ok, just too many stops on the way
Apr 3, 2018
van Regional, Mekong Express
★★★★☆
You get what you pay for. Even tho delay was manageable and trip was ok.
Mar 30, 2018
van Regional, Mekong Express
★★★★★
They picked us up from the hotel and were polite. The seats aren’t that comfortable in the second vehicle that was changed half way. But for the price one really should no complain.
Mar 29, 2018
van Regional, Mekong Express
★★★☆☆
Missing aircondition and arriving 1 hour later.
Mar 27, 2018
bus Express, Mekong Express
★★☆☆☆
Although the bus was a little worn out, most hand handles and bottle holders are broken, it was still relatively clean and comfortable. The bus ride was smooth and okay except when we arrived in the capital where the driver would go bumper to bumper with smaller cars, motorcycles and tuktuk causing excessive sudden breaks. The disappointing and aggravating part was when we were being charged a dollar or 250,000 dong (which is totally not a dollar in real time convertion) by the guide for the arrival and departure card that they "bought" from the police (which we primarily promised we would pay later) when we don't need a visa as an ASEAN resident (Philippine passport holder). Good thing we heard the conversation between a fellow Filipino and the guide that they need a receipt for that card in return for paying the fee which the guide couldn't prepare, they told us it was THE Vietnam-Cambodia border scam which we almost fell for and that you can just ask for the form from an immigration officer for free. I don't know if the other nationalities with visa-on-arrival got also ripped off by an additional fee for visa processing. I will not ride with them just for that reason.
Mar 26, 2018
bus Express, Mekong Express
★★★☆☆
Arrived 2 hours late from our destination but it was comfortable and safe because I think tue driver was maintaining a speed limit.
Mar 20, 2018
bus Express, Mekong Express
★★★★☆
Kinda distribution of passport during the borders is not organize. And late from the arrival time.
Mar 17, 2018
bus Express, Mekong Express
★☆☆☆☆
They are a scam, their staff is corrupt and works with the guards at the border. The lady who was hosting the bus has been asking to see tickets and passports several times, sat me down in one place then told me it's not my seat and I have to move. She then started collecting all passports without explanation what for. Once at the border, it turned out my visa will take longer to issue, the lady brought somebody who offered to do the visa immediately but for $170 dollars!! As I refused to pay for that scam, without saying anything they've left me at the border. Luckily I read the terms and conditions - I could take the next bus for free if the border procedures were taking additional time. However as the next bus arrived, they wanted money for a new ticket threatening to leave me at the boarder over night. Stay away from them!
Mar 15, 2018
bus Express, Mekong Express
★★★☆☆
Did fine for a cheaper trip than a flight however it’s very long because you have to transfer to another bus. Trip was supposed to take 12 hours however instead took 14 hours. Not surprised because of visa issues with other guests and traffic however, I’m vegan and all of the stops that were made for meals had nothing I could eat and all they give to you is bread with meat in it. No WiFi or outlets. Overall I wouldn’t mind taking this bus again, it was safe and not terrible. I would recommend to other travelers if they’re looking to save money and not mind wasting a whole day on a bus but next time I’ll be more prepared if I want to deal with those said things for 14 hours. Or spend $25 more on a 1 hour flight.
Mar 15, 2018
bus Express, Mekong Express
★★★★☆
It was nice! Great service! Only the bus could have been a bit more modern - the seats were very hard and it had an ancient air conditioning system, that did not help a lot during the hottest hours of the day. We had a delay of 1 1/2 hours, although there were no traffic jams or problems on our route. I don't quite get that? The pre-ordered tuk-tuk of my hotel waited for me all this time!
Mar 14, 2018
van Regional, Mekong Express
★★★★☆
Left and arrived on time, there was one break of 30 minutes with the opportunity to eat. Unfortunately the space at the back row of the van was very limited
Mar 14, 2018
van Regional, Mekong Express
★★★☆☆
The trip - in a bus - nog do confortable as the van twintig days ago from PP to Battambang. The bus had at the start a delay of more than 30 minutes. We were a hour later in SR than planned.
Mar 12, 2018
van Regional, Mekong Express
★★★★★
Very convenient and relative gast transport by van.
Mar 9, 2018
van Regional, Mekong Express
★★★☆☆
Great trip! Accurate time of departure but arrival to destination is quite delayed due to traffic. The bus left the terminal 15:00 but has to pass their office far from the station to picked other passengers that caused the delay. The driver is friendly, drive fast and helpful in facilitating our passport inspection at the border.
Mar 1, 2018
bus Express, Mekong Express
★★★★☆
Very easy way from Vietnam to Cambodia. We had good space in the bus and the visa was taken care of by one of the workers from the company.
Feb 21, 2018
bus Express, Mekong Express
★★★★★
We left and arrived on time. Our helper on the bus was very friendly and she handles our visa process very quick and easy! I have heard mixed comments about taking the bus but it wasn’t bad at all. We didn’t get food but we got free bottled water and had a stop for lunch on the way.
Feb 19, 2018
van Regional, Mekong Express
★★★★★
Good service..
Feb 17, 2018
van Regional, Mekong Express
★★★★☆
Comfy clean bus, left on time and arrived in Phom Pehn almost on time. Not a lot of leg room but that’s expected. There was one stop for 20 minuets at a place that had a toilet and sold food. This is the second time we have used Mekong express and would happily use them again.
Feb 17, 2018
bus Express, Mekong Express
★★★★☆
no problem
Feb 17, 2018
bus Express, Mekong Express
★☆☆☆☆
Despite being told we could pay in dong and exactly how much dong we had to pay the bus attendant charged us extra. We argued with him and got him to lower the price but still paid more than other people on the bus
Feb 17, 2018
bus Express, Mekong Express
★☆☆☆☆
They definitely overcharged me the visa because I only had $30 not $35 but then took 600 dong from me to cover the extra which is a lot more than 5dollars
Feb 15, 2018
bus Express, Mekong Express
★★★★☆
The AC worked well and I was okay with the bus. Its looks a bit old but there were no problem. No disgusting smells, not too warm not to cold so it was good
Feb 14, 2018
bus Express, Mekong Express
★★★☆☆
Stewart was really good and helpful. Bus is old and dirty. Not comfortable, air con not really functional, it took 8 hours to get to Phnom Penh. My suggestion is that they make a stop at the Phnom Penh city centre before the final stop.Buses are going through there anyway and you don't have to deal with traffic twice

Mekong Express Stations

Phnom Penh Mekong Express Ho Chi Minh Mekong Express Phnom Penh Mekong Express Ho Chi Minh Siem Reap Sihanoukville Mekong Express Siem Reap Mekong Express Orussey Market Orussey Market Orussey Market