CV
Carolina VAsked to change the pick up point because my flight was delayed with I believe 10 hours of notice, the 12Go support said no. That bus was the only possible way to get to Kyoto at the time (11 pm). With jet lag and extremely tired, in a new city, at night, with time pressure, I went (run) either way to the second pick up point. The bus company was extremely nice and said no problem, come on in. I got on the bus because I believed the 12Go support team didn’t even try and had no clue whether it was possible or not. By not trusting them I made it to Kyoto, which would make me give 0 instead of 1 but can’t do it. And I had extra expenses because of course I paid stuff for the plan B, in case I was too late even for the second pick up. Hope to get a refund because right now I’m very unhappy with the service
Tokyo to Kyoto, Bus Premium, Graceliner, Mar 9, 2026
AG
Ashok GAffordable to everyone..
Tokyo to Kyoto, Bus Standard Plus, AT Liner, Dec 12, 2025
SD
Seyla Dcomfy. not expensive. had enough stops to go out and move a little or going on toilet, staff very friendly love them
Tokyo to Kyoto, Bus Express, Sakura Kanko Bus CJ (さくら観光バス株式会社), Oct 23, 2025
PM
Peter MJust average not flexible with free seats
Tokyo to Kyoto, Bus Express, Yutaka YT (株式会社ユタカコーポレーション), Jun 19, 2025
VB
Vineet BBooked 4 seats, and of those 3 were together and one seperate. How was it decided.
Tokyo to Kyoto, Bus Liner WC, AT Liner, May 18, 2025
KL
Kirsten LNo English no
Tokyo to Kyoto, Bus Standard Plus, Tourist Bus, May 6, 2025
MN
Mochammad Nbus is good, clean and fast, but sometimes reclining seat depend on the passenger attitude, our front passenger look like doesn't care with us behind them, so a bit discomfort for us for traveling long way
Tokyo to Kyoto, Bus Express, Chibamirai Kanko Bus KB4, Jan 27, 2025
TN
Tevel NThe bus didn’t wait
Tokyo to Kyoto, Bus Express, Sakura Kotsu SK4 (株式会社桜交通 SK4), Apr 14, 2024