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Michael OWe were supposed to arrive at 6pm but reached our destination at 10.30pm. The bus picked us up one hour late and you left us waiting in the heat. The driver then proceeded to collect passengers from other locations and thus it took him 1 hour and a half to reach the border. The driver at the other end was not aware we booked seats on the bus and told the passengers it was free seating. That caused a serious incident on the bus. The same driver repeatedly used his mobile whilst driving and again stopped several times to drop off passengers in various locations. It's fair to say that the delay due to the accident was not your fault but it could have been avoided if we left on time and were on schedule from the outset; we would have missed the accident. This plus your inflexibility in changing our initial booking made the whole trip a complete and utter disaster. Plus the buses were old noisy and uncomfortable for such long journeys.
Singapore to Kuala Lumpur, Bus VIP, Qistna Express, Oct 5, 2025
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Luciano CFreezing cold, and arrived with three hours delay
Singapore to Kuala Lumpur, Bus VIP, Qistna Express, Oct 4, 2025
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Uwe RAll was ok
Singapore to Kuala Lumpur, Bus VIP, Sri Maju Group, Oct 1, 2025
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Joseph the initial trip was cancelled the day before by another later one with a different departure location
Singapore to Kuala Lumpur, Bus VIP, Cityline Nice To U Express, Sep 25, 2025
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Tanguy PThe trip and the bus were very comfortable despite the two-hour delay upon arrival. However, it was far too cold on the bus; even when we closed the air conditioning vents, the cool air still came through the ducts. Overall, it was a good journey.
Singapore to Kuala Lumpur, Bus VIP 24, Sri Maju Group, Sep 20, 2025
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Shaun TTwice as long to get to Kul, wasn't told of a bus change half way.
Singapore to Kuala Lumpur, Bus VIP, Qistna Express, Sep 15, 2025
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Ryosuke SThe service was very good overall.
The staff explained how to get on the bus kindly.
The bus was kept clean and seat was also really comfortable.
Thoug the bus didn't arrive on time due to the traffic situation, it's okay. All I can say the people who use this service is not to forget to print the voucher out.
Singapore to Kuala Lumpur, Bus VIP, Sri Maju Group, Sep 12, 2025
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Thomas KFriendly, comfortable, on time, professional
Singapore to Kuala Lumpur, Bus Express, Super Nice Express, Sep 9, 2025
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Regina LFriendly staff and driver.. helpful
Singapore to Kuala Lumpur, Bus Executive, Golden Coach Express, Sep 8, 2025
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Lea KLonger drive than expected (2 hours later) but very comfortable
Singapore to Kuala Lumpur, Bus Executive, Golden Coach Express, Sep 5, 2025