F
Florence The bus didn't arrive at the estimated time .
Khon Kaen to Bangkok, Bus Express, Chan Tour (ชาญทัวร์), Apr 19, 2026
YH
Yasuko HThe driver was burping the whole time😑
Khon Kaen to Bangkok, Bus Express, Jiratkan Kemarat (จิรัฐกาล-เขมราฐ), Mar 1, 2026
MW
Maria WWe traveled with our bicycles and contacted Chan Tours right after booking to ask if taking them along was possible. We never received a reply, so we arrived early on departure day to clarify everything in person. We were told that transporting the bikes was possible for an extra fee. We had expected a charge of around 60–130 THB, as commonly mentioned online.
However, we were given a “quotation” of 1,400 THB – the same price as our two tickets combined. We tried to negotiate, as this seemed extremely overpriced. The staff claimed that our bicycles would block two seats and therefore reduce the number of passengers. Otherwise, our tickets would be cancelled. In the end, we managed to negotiate the fee down to 1,000 THB, partly because we tried to be understanding.
When the bus arrived, the bicycles were simply loaded into the luggage compartment like normal baggage. At that point, the high extra fee was no longer justified. We were told that “this is how it always works,” which we find hard to believe.
Apart from this issue, the bus itself was comfortable. The seats reclined well, and we received a small blanket, water, and a snack.
Khon Kaen to Bangkok, Bus Express, Chan Tour (ชาญทัวร์), Feb 1, 2026
VD
Viet DVery good
Khon Kaen to Bangkok, Bus First Class, Nakhonchai Air (นครชัยแอร์), Sep 26, 2025
F
Florence The charging port in the bus didn't work and the bus was smelling so bad ,of the lavatory.
Khon Kaen to Bangkok, Bus Express, Chan Tour (ชาญทัวร์), Aug 31, 2025
JO
John OThe experience far exceeded expectations: spacious and comfortable seats, air-conditioning, and attentive service from a hostess who provided bottled water, snacks, a hot meal of rice with Thai pork stir-fry, followed later by milk and a refreshing cold face towel. The level of service from Nakhonchaiair Bus was truly impressive.
Khon Kaen to Bangkok, Bus Gold Class, Nakhonchai Air (นครชัยแอร์), Aug 21, 2025
BB
Bart BVery unfriendly staff and we arrived 2 hours late at Bangkok terminal. The driver stopped for nearly 15 minute every 30km
Khon Kaen to Bangkok, Bus Express, Jiratkan Kemarat (จิรัฐกาล-เขมราฐ), Jul 16, 2025
LH
Long HThe car went extremely smoothly. The staff is very lovely, enthusiastically supporting whenever passengers need anything. Especially I ride a car around noon, so I am served a lot of food. I was impressed by Nakhonchaiair's service. ♥️
Khon Kaen to Bangkok, Bus Gold Class, Nakhonchai Air (นครชัยแอร์), Apr 27, 2024
PW
Pawel Wwhen buying it was info about departure time at 22:05 and arrival at 7:00am
After i came to checkin they said departure time is 23:30. Finaly it was at Midnight.
Difference between 23:30 and midnight is acceptable but i dont know why 12go was selling bus for 22:05
Arrival time was at 6:00am with also supriced me. Looks like u r selling completly different trip :)
I am using your website from time to time, but this is first time this kind of problem arrise.
My advice for u is to recheck your timetable from khon kaen
With regards
Pawel Wielocha
Khon Kaen to Bangkok, Bus Express, Chan Tour (ชาญทัวร์), Sep 25, 2023
AK
Amol KThe ride was dot on tome and was very comfortable. The staff was very polite and took good care of the passengers. The food was good too. Would recommend this service to everyone. Would go for this next time too.
Khon Kaen to Bangkok, Bus Gold Class, Nakhonchai Air (นครชัยแอร์), Aug 8, 2023