D
Darryl Never got to experience the Airbus, even though that's what we had originally paid for. We arrived at the location to pick up Airbus to find it was cancelled due to only us two booked on it. So we were sent to another destination to pickup a mini van. Bus station comfortable and woman at counter gave good customer service. After demonstrating that we had paid $4 more than the service they were now putting us on, we were compensated sufficiently. The company really needs to understand that the Airbus is chosen so one can use the Infocenter screen or WiFi facility and benefit from snacks and host... The minivan alternative got us to where we wanted to go, but I think they need to rethink their strategy when offering the Airbus.
Sakura Avenue Phnom Penh to Siem Reap Giant Ibis, Bus Seater 37, Airbus, Jan 12, 2025
GW
Guy WLots of leg room with comfortable seats. The staff were nice and friendly also. Would recommend for most people.
Sakura Avenue Phnom Penh to Siem Reap Giant Ibis, Bus Universe Luxury, Giant Ibis Transport (Giant ibis Transport), Jan 6, 2025
PR
Patrik RWhen we arrived to the buss they told us it was fully booked and they did not have any seats for us. We had to wait 1,5 hours for the next bus even though we got confirmation for the first bus.
Sakura Avenue Phnom Penh to Siem Reap Giant Ibis, Van Minivan, Cambolink 21 Express, Jan 4, 2025
FP
Federico PMinivan was uncomfortable after 30 minutes.
No communication from the driver. At launch time, he just went to eat so we understood it was time to order something to eat. When he finished eating, he waited 5 minutes and came back to the bus and started the engine. We felt pressured and left our plate half eaten.
Sakura Avenue Phnom Penh to Siem Reap Giant Ibis, Van VIP Van, Cambolink 21 Express, Dec 21, 2024
SK
Song KVery smooth and great driver! Would highly recommend. Affordable and safe
Sakura Avenue Phnom Penh to Siem Reap Giant Ibis, Van Van 15pax, Larryta Express, Dec 20, 2024
AC
Aleksandra CThe bus was on time. We made three stops on the way, including a lunch stop around 1pm.
Sakura Avenue Phnom Penh to Siem Reap Giant Ibis, Van Van 15pax, Larryta Express, Dec 18, 2024
MK
Maja KI was told to be 30 min before the trip that should be at 12.00 - at 12.15 there were a lot of packs on the floor , bus empty and workers just sit on the bench with cigarette. We started with 45 mins delay and drove very slowly with a lot of stops, so we arrived with nearly 2 hours of delay... also, too cold in the bus
Sakura Avenue Phnom Penh to Siem Reap Giant Ibis, Bus Seater 45, Capitol VIP, Dec 11, 2024
W
William The bus was not scheduled as stated but 30 minutes later but it was not problem since We waited at the café…
The driver was excellent and we felt extremely safe.
Plenty of stops along the way.
Sakura Avenue Phnom Penh to Siem Reap Giant Ibis, Bus Seater 45, Capitol VIP, Dec 5, 2024
R
Roschel It has good food and attendant. I was so full the entire trip. Its like a luxury bus line though the driver driven so fast and bit scary but overall, i love it! No sugar coating
Sakura Avenue Phnom Penh to Siem Reap Giant Ibis, Bus Seater 41, Airbus, Nov 26, 2024
CA
Christopher AGreat journey. Professional bus
company
Sakura Avenue Phnom Penh to Siem Reap Giant Ibis, Bus Seater 37, Airbus, Nov 26, 2024