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David SA general lack of communication from the driver.
Sakura Avenue Phnom Penh to Ho Chi Minh Giant Ibis, Bus Luxury, Long Phuong Cambodia, May 11, 2026
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Garikai Process was smooth and the trip was good with regular toilet breaks. The seats could be more comfortable but you get what you pay for
Sakura Avenue Phnom Penh to Ho Chi Minh Giant Ibis, Bus Luxury, Long Phuong Cambodia, May 6, 2026
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Diego A little bit chaotic at the time of crossing the frontier with Vietnam
Sakura Avenue Phnom Penh to Ho Chi Minh Giant Ibis, Bus Luxury, Long Phuong Cambodia, Apr 29, 2026
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Maisie ANice smooth journey!
The Phnom Penh office is very small, so I’m glad our bus wasn’t full. But the bus itself was very spacious and comfortable; we got water bottles and a wet wipe to freshen up. The host was excellent, with clear instructions prior to arriving at stops and the boarder crossing. FYI they only stop once for toilet and food (20min), then there are toilets at the boarder crossing but you have to pay a little to use them. They took our passports to fill out details, but gave them back within an hour of starting the journey, so there was no stress about that. We arrived 1hr late due to evening traffic in HCM which is to be expected.
Sakura Avenue Phnom Penh to Ho Chi Minh Giant Ibis, Bus Luxury, Long Phuong Cambodia, Apr 24, 2026
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Raphael LPretty average if not lower than competitors. The crew was almost harsh. Unhelpful, didn't explain anything at the border. One of the seat I paid for was stuck on the lower position, so I took the seat next to me that I also booked. My son couldn't join me that day so I had paid for 2 seats and one was empty. The crew didn't believe me, almost yelled at me until I asked him to call the company which confirmed I paid for two seats. Bearing the bus was not even fully occupied. I will not book again with this company
Sakura Avenue Phnom Penh to Ho Chi Minh Giant Ibis, Bus Luxury, Long Phuong Cambodia, Apr 18, 2026
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Damon Excellent every kilometer!
Sakura Avenue Phnom Penh to Ho Chi Minh Giant Ibis, Bus Exclusive VIP Seater, Giant Ibis Transport (Giant ibis Transport), Apr 17, 2026
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Rene AGreat trip, accurate and clean
Sakura Avenue Phnom Penh to Ho Chi Minh Giant Ibis, Bus Exclusive VIP Seater, Giant Ibis Transport (Giant ibis Transport), Apr 16, 2026
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Lutz DOn a journey lasting several hours, it would be more comfortable if drinking water were available for guests. It doesn't cost much and should be included in the price. We've already experienced this service with other providers.
Sakura Avenue Phnom Penh to Ho Chi Minh Giant Ibis, taxi Comfort SUV (4 Seats), Sima Car, Apr 11, 2026
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Rubia GComfortable bus, clean, good air conditioning, arrived on time and we had support from the staff in the border. They just didn’t speak English, but all went fine.
Sakura Avenue Phnom Penh to Ho Chi Minh Giant Ibis, Bus Luxury, Long Phuong Cambodia, Apr 10, 2026
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Gabriela The bus was very comfortable, and the company was highly efficient. The driver was careful and professional, and the hostess on board was incredibly kind and helpful. He explained everything clearly, including how the trip would go and the immigration process. I would absolutely recommend this service.
Sakura Avenue Phnom Penh to Ho Chi Minh Giant Ibis, Bus Exclusive VIP Seater, Giant Ibis Transport (Giant ibis Transport), Apr 5, 2026
