LV
Lino VArrived 4h late on a 5h trip
Sakura Avenue Phnom Penh to Ho Chi Minh Giant Ibis, Bus VIP Sleeper, iHome Transfer (iHome Transfer), Feb 3, 2026
V
Vitor The driver was rude
Sakura Avenue Phnom Penh to Ho Chi Minh Giant Ibis, Bus Luxury, Long Phuong Cambodia, Jan 23, 2026
J
Jens 5 hours delay from Phnom Phen to Saigon
Sakura Avenue Phnom Penh to Ho Chi Minh Giant Ibis, Bus VIP 20, Phuong Heng, Jan 21, 2026
S
Sophie The crew was very helpfull
Sakura Avenue Phnom Penh to Ho Chi Minh Giant Ibis, Bus Premium 25, Capitol VIP, Jan 20, 2026
H
Hans Good thing first: I was the only passenger for a big bus
Negative points:
- the bus had better days
- the guide was not friendly (first time I experienced that in Cambodia)
- at the boarder to Vietnam they want your passport and don’t explain anything. I was told go in their and scan your luggage. So I found myself at a busy custom without having my passport. Eventually my guide showed up and everything was fine. —> better communication or any communication could avoid this strange feeling
- they dropped me off at a different place in Ho Chi Minh then promised. When I was telling and showing the drop off point on my phone them they laughed and said no! Additionally they said hurry up hurry up.
So in general the communication was awful.
Sakura Avenue Phnom Penh to Ho Chi Minh Giant Ibis, Bus VIP 20, Phuong Heng, Jan 17, 2026
R
Robertas Very nice and comfortable
Sakura Avenue Phnom Penh to Ho Chi Minh Giant Ibis, Bus First Class, Airbus, Jan 15, 2026
PR
Paul RUnfortunately we had to wait at the border crossing for 4 hours due to an internet problem. Which of course is not the operators fault, however there was no communication from them as to why there was a delay. No communication of where to go once it was resolved and which queue to join. By sheer luck we joined the correct one. All this with the added stress of hundreds of people trying to get their passports back (ours had also been earlier collected) at the same time did not help.
I think if the bus staff had spoken to us more it would have made the delay more tolerable.
Sakura Avenue Phnom Penh to Ho Chi Minh Giant Ibis, Bus Seater 36, Airbus, Jan 15, 2026
BP
Birgit PIt took almost 2 h longet rhan estimated because of traffic, but the seats were very comfortable, which was a big plus for a long trip.
Sakura Avenue Phnom Penh to Ho Chi Minh Giant Ibis, Bus Exclusive VIP Seater, Giant Ibis Transport (Giant ibis Transport), Jan 12, 2026
DC
Dorcas CConfusing at the border but staff amazing.
Sakura Avenue Phnom Penh to Ho Chi Minh Giant Ibis, Bus Sleeper Bus, Kumho Samco Busline, Jan 2, 2026
RM
Roman MI gave 5 stars because it’s a good balance of price and quality. Yes, there are no USB chargers on board. Yes, the staff is not very engaging, but not rude. If you just need to get from point A to point B without any extra service gimmicks, this is a good option.
But if the company owners are reading this: please instruct your drivers not to set the air conditioning to the minimum (for some reason this is a common problem across Asia). In the evening, when the sun went down, it became so cold inside the bus that we literally froze.
Sakura Avenue Phnom Penh to Ho Chi Minh Giant Ibis, Bus Luxury, Long Phuong Cambodia, Dec 30, 2025
