RB
Rebekah BOverall it was very organised.
We got a sleeper bus from Phnom Penh to Hanoi.
The journey was smooth and staff were friendly and helpful. You stop at the Cambodian boarder first to check visas and passports. Next you are take 5 mins to the Vietnamese boarder. The bus staff collect your passport and take them for processing. They are returned to you with your Vietnamese stamp and you continue to the outskirts of Hanoi. There you are transferred to another seated bus to take you to the city centre.
The seats were very comfortable and there was about 3 stops to take a break, get food and use the facilities.
Very happy with how everything went and I would recommend. Would definitely chose this method of transport again.
Beware arrival times cannot be guaranteed. They kindly wait until everyone has been sorted at the boarder. This can take time.
Sakura Avenue Phnom Penh to Ho Chi Minh Giant Ibis, Bus Sleeper 34, Go365, Nov 20, 2025
FB
Fred BGreat trip, very professional staff, made the whole journey and border crossing so simple.
Sakura Avenue Phnom Penh to Ho Chi Minh Giant Ibis, Bus Exclusive VIP Seater, Giant Ibis Transport (Giant ibis Transport), Nov 15, 2025
W
Wolfgang The Bus is very comfortable and the Team, Driver Chhug and Heng and especially the Guide Sun Seakman were extremly helpfull, friendly and supporting.
Sakura Avenue Phnom Penh to Ho Chi Minh Giant Ibis, Bus Exclusive VIP Seater, Giant Ibis Transport (Giant ibis Transport), Nov 13, 2025
BS
Blair SA confusing and difficult journey, most notably because the bus stopped outside of Ho Chi Minh and did not take us to the actual terminus, which was done by private car transfer. Journey was severely delayed despite no traffic and no serious delays at the border. No announcements in English or any spoken English. No facilities on the bus, including no toilet. Space was cramped.
Sakura Avenue Phnom Penh to Ho Chi Minh Giant Ibis, Bus Luxury, Kumho Samco Bus, Nov 8, 2025
QN
Quentin NThe ticket I bought was for an already full bus, no refund possible, had to take the next one 7h later. No charging ports in the bus, otherwise confort is good.
Sakura Avenue Phnom Penh to Ho Chi Minh Giant Ibis, Bus Luxury, Long Phuong Cambodia, Nov 5, 2025
CS
Chettra SConvenient and fast
Sakura Avenue Phnom Penh to Ho Chi Minh Giant Ibis, Bus Luxury, Long Phuong Cambodia, Nov 5, 2025
WL
Wencke LThe staff was very friendly and kind and the bus was super comfortable. I just don't like the long lunch break (30 min) wich was unnecessary and lead to even more delay. We arrived 2 hours later than planned.
Sakura Avenue Phnom Penh to Ho Chi Minh Giant Ibis, Bus Exclusive VIP Seater, Giant Ibis Transport (Giant ibis Transport), Nov 5, 2025
RK
Rob Kperfect bus, nice hostess, one stop to many at the border but everything was fine.
I suggest that in Vietnam you can serve better the money exchange and the phone SIM cards.
Sakura Avenue Phnom Penh to Ho Chi Minh Giant Ibis, Bus Exclusive VIP Seater, Giant Ibis Transport (Giant ibis Transport), Oct 22, 2025
BC
Bryan CI have taken this trip on multiple occasions. I'm about to give some advice to some of you if you need to catch a flight.
Usually Giant Ibis is great. I choose them over every other option on almost every other occasion. The only factor is typically the time of day I need to leave Saigon or Phnom Penh.
On this occasion I was going from PP to HCMC.
The guide takes everyone's passports while we eat lunch. Standard.
When we left lunch and got on the bus to get through Vietnamese customs, I was first one called. No problem. Took two minutes, as usual.
We then waited FORTY minutes for someone or something. The guide wouldn't explain. I had a flight to catch in HCMC.
The guide said "we can drop you off at the airport". Except they don't. They drop you off 3.5 km away on a busy road that's multiple lanes without a functional sidewalk, in the heat, don't give you accurate directions, and make you walk.
Needless to say I missed my flight. By ten minutes. Drenched in sweat.
They COULD be driven me closer.
Cost me 3 million dong due a new flight. I week reconsider the next time.
Sakura Avenue Phnom Penh to Ho Chi Minh Giant Ibis, Bus Exclusive VIP Seater, Giant Ibis Transport (Giant ibis Transport), Oct 21, 2025
CD
Camilo DClean bus, responsible driver, friendly trip assistant!
Sakura Avenue Phnom Penh to Ho Chi Minh Giant Ibis, Bus Exclusive VIP Seater, Giant Ibis Transport (Giant ibis Transport), Oct 12, 2025
