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Raphael LPretty average if not lower than competitors. The crew was almost harsh. Unhelpful, didn't explain anything at the border. One of the seat I paid for was stuck on the lower position, so I took the seat next to me that I also booked. My son couldn't join me that day so I had paid for 2 seats and one was empty. The crew didn't believe me, almost yelled at me until I asked him to call the company which confirmed I paid for two seats. Bearing the bus was not even fully occupied. I will not book again with this company
Phnom Penh Khai Nam to Ho Chi Minh Khai Nam, Bus Luxury, Long Phuong Cambodia, Apr 18, 2026
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Damon Excellent every kilometer!
Phnom Penh Khai Nam to Ho Chi Minh Khai Nam, Bus Exclusive VIP Seater, Giant Ibis Transport (Giant ibis Transport), Apr 17, 2026
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Rene AGreat trip, accurate and clean
Phnom Penh Khai Nam to Ho Chi Minh Khai Nam, Bus Exclusive VIP Seater, Giant Ibis Transport (Giant ibis Transport), Apr 16, 2026
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Lutz DOn a journey lasting several hours, it would be more comfortable if drinking water were available for guests. It doesn't cost much and should be included in the price. We've already experienced this service with other providers.
Phnom Penh Khai Nam to Ho Chi Minh Khai Nam, taxi Comfort SUV, Sima Car, Apr 11, 2026
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Rubia GComfortable bus, clean, good air conditioning, arrived on time and we had support from the staff in the border. They just didn’t speak English, but all went fine.
Phnom Penh Khai Nam to Ho Chi Minh Khai Nam, Bus Luxury, Long Phuong Cambodia, Apr 10, 2026
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Gabriela The bus was very comfortable, and the company was highly efficient. The driver was careful and professional, and the hostess on board was incredibly kind and helpful. He explained everything clearly, including how the trip would go and the immigration process. I would absolutely recommend this service.
Phnom Penh Khai Nam to Ho Chi Minh Khai Nam, Bus Exclusive VIP Seater, Giant Ibis Transport (Giant ibis Transport), Apr 5, 2026
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Gregory HThe bus was old, dirty, dated. No USB sockets, no coffee service, no toilets.. Not good at all!
Phnom Penh Khai Nam to Ho Chi Minh Khai Nam, Bus Luxury, Long Phuong Cambodia, Apr 1, 2026
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Edith PThe bus was super comfortable and everything was on time. Crossing the boarder was really smooth, our bus conductor took care of everything and made it really clear what we had to do. All the stops were well timed and clean, would definitely travel with Giant Ibis again. The only thing I would say could be improved slightly was the air con as it was a bit on the warmer side but was fine.
Phnom Penh Khai Nam to Ho Chi Minh Khai Nam, Bus Exclusive VIP Seater, Giant Ibis Transport (Giant ibis Transport), Mar 28, 2026
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Trudi TIt was on time, but the ac wasn’t working properly so it was warm
Phnom Penh Khai Nam to Ho Chi Minh Khai Nam, Bus Luxury, Long Phuong Cambodia, Mar 25, 2026
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Chloe SBus arrived on time both ways
Smooth transition at the border
The driver kept us updated throughout the process with stops, what was happening next etc.
Phnom Penh Khai Nam to Ho Chi Minh Khai Nam, Bus Luxury, Long Phuong Cambodia, Mar 20, 2026