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Mark MWe traveled during the 3rd day of the Songkran festival. We started with one driver in Pai who had the good sense to take back roads out of town to avoid the celebration traffic jam; he then picked up a 2nd driver just outside Chiang Mai who drove us right into the heart of the celebration; it took us one hour to drive a quarter mile. It was a foolish mistake that could have been avoided.
Pai to Chiang Mai Arcade 2, taxi Economy 2pax, Torch (ทอช), Apr 17, 2026
LB
Lori B12go has a sneaky way of charging you unwanted travel insurance by making you "uncheck" the option which is buried in the booking process. I did not see the unwanted fees until the payment was made.
Pai to Chiang Mai Arcade 2, Bus Minivan, Prem Pracha (เปรมประชาขนส่ง), Apr 10, 2026
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Nina SThe Driver was driving a bit wild, but the rest was completely fine
Pai to Chiang Mai Arcade 2, Van Standard, Aya Service (Aya Service), Apr 1, 2026
DJ
Didier Jmissing space for legs.
Pai to Chiang Mai Arcade 2, Van VIP Minivan, Pai Friendly Tour, Mar 30, 2026
DM
Danielle MOn Time, driver was smooth considering the road.
Pai to Chiang Mai Arcade 2, Bus Minivan, Prem Pracha (เปรมประชาขนส่ง), Mar 20, 2026
LS
Lena SDriver was very tired and nearly felt asleep - drive was dangerously. But anyway: We made it.
Pai to Chiang Mai Arcade 2, taxi Economy 2pax, Torch (ทอช), Mar 15, 2026
GG
Grace GWe found the pickup location easily and checked in totally fine. Service was on time and the driver was speedy but safe. We made a stop halfway for the toilet, drinks and snacks. I think we were a little late arriving but that was jut traffic arriving into Chiang Mai at rush hour, so keep that in mind when booking at particular times and if you’re coming into a busy city. The van was old but comfortable enough for the journey, a newer van would be nice to offer on these services.
Pai to Chiang Mai Arcade 2, Van Standard, Aya Service (Aya Service), Feb 26, 2026
GŠ
Gabrielė ŠAll the way through the mountains I felt really badly. Every turn I felt like I was going to puke. The driver was driving very fast in turns
Pai to Chiang Mai Arcade 2, Bus Minivan, Prem Pracha (เปรมประชาขนส่ง), Feb 19, 2026
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Shazia COkay, now that I know better I woulf highly advise not using this app. It is so much better and more affordable to just purchase tickets from local vendors or directly from thr bus station. Knowing how much others paid for the exact same trip as us feels like robbery - 200 baht vs 1500 baht. If you have no other way of getting to your destination then fine but rather plan and book in advance using other methods. We were also delayed. The van was supposed to leave at 15:30 and we only left Pai after 16:00.
Pai to Chiang Mai Arcade 2, Bus Minivan + Bus, Tara Tour and Travel (ธาราทัวร์แอนด์ทราเวล), Feb 15, 2026
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Valentin LI didn't get drop to the right place, I was supposed to bed dropped to Chiang Mai arcade 2, I getting dropped to place 15mn away from arcade 2
Pai to Chiang Mai Arcade 2, Van Standard, Aya Service (Aya Service), Feb 13, 2026