SH
Steven HWe booked through 12go Asia as we have had good experiences when booking rail tickets. Despite the terrible typhoon and the destruction of the railway lines in Sri Lanka they provided refunds and excellent service.
The price offered was better than any taxi company in Colombo and the driver turned up on time in a spotlessly clean car.
Really delighted with the service and will now be using them for other transfers around Sri Lanka
Colombo Fort to Kandy, taxi Comfort 3pax, Real Lanka Holidays (Real Lanka Holidays), Feb 10, 2026
MK
Maiko KI received a phone call asking me to come to the meeting point 30 minutes earlier, at 1:30. However, we didn’t actually depart until after 2:00. As a result, I had to wait for more than 30 minutes inside a car with the engine revving. I get motion sickness, so this was extremely uncomfortable for me.
Also, the vehicle was not a van like the one shown on the 12Go website, but a regular passenger car. There are around 100 ordinary cars parked in front of the World Trade Center, and I had to walk around searching for it for over 10 minutes. There should be a visible logo, or the driver should stand outside holding a sign or a flag.
Colombo Fort to Kandy, Van Scenic Minivan, Magical Sri Lanka, Jan 24, 2026
DW
Debbie WDriver was safe and did his best given the traffic conditions. Sadly we weren't able to do any of the site seeing stops to time stuck in traffic but he ensured we all got dropped off to our relevant hotels on arrival.
Colombo Fort to Kandy, Van Scenic Minivan, Magical Sri Lanka, Jan 8, 2026
LB
Lucy BTaxi did not arrive. Spent a long time trying to get hold of the company. They sent a replacement car, which arrived about 1.5 hours after the booking time.
Colombo Fort to Kandy, taxi Comfort 3pax, Real Lanka Holidays (Real Lanka Holidays), Jan 5, 2026
OZ
Oxana ZNo information on time, waiting on the street without any information past booked time was not nice. Driver took us to Spice garden without our consent - we have to strongly insist that we need to get to Kandy, not waste our time. Driver tried very hard to take us to our hotel, though it was late and dark.
Colombo Fort to Kandy, Van Scenic Minivan, Magical Sri Lanka, Jan 4, 2026
TP
Thamba PWrong ticket given. Train ticket was for train that did not stop at station I searched for.
Colombo Fort to Kandy, Train #1029 First Class Seat, Sri Lanka Railway, Nov 20, 2025
C
Claudia Chanaka was a verry friendly and attentive driver. Thank you verry mutch
Colombo Fort to Kandy, Van Scenic Minivan, Magical Sri Lanka, Nov 4, 2025
M
Mohadese There was no food & no snak
Colombo Fort to Kandy, Train #1019 First Class Seat, Sri Lanka Railway, Oct 29, 2025
S
Suliman It's was a great pleasure to have this trip
Colombo Fort to Kandy, Train #1015 First Class Seat, Sri Lanka Railway, Oct 27, 2025
BB
Burhanuddin Bit was a great experience to take the train from Colombo to Kandy for the first time. The booking process via 12Go was super easy.
Colombo Fort to Kandy, Train #1019 First Class Seat, Sri Lanka Railway, Sep 29, 2025