We booked a 10:30 29 seater but then got an email the day before to say it would leave at 0945. It didn't leave until about 10 and it was instead a 9 seater so it was hard to identify however we were the only ones on the 9 seater minivan and it was very comfortable and clean.
นิญบิ่ญ ไป ฮานอย, รถตู้ วีไอพี 9 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 22 ก.ค. 2023
*Pünktliche Abfahrt auch wenn es etwas verwirrend war den richtigen Bus zu erkennen.
*Kleiner Buswechsel mit 10 Minuten Wartezeit.
*Zweiter Bus war sehr komfortabel (bequeme & große Sitze, Steckdose zum Laden, Wasser, Klimaanlage, sehr sauber im Bus)
*Sehr guter Fahrer
The bus was 45 minutes late & the minivan smelled really bad. It went to the airport before going to Hanoi city. The driver got really stressed because of traffic and dumped us on the side of the road 20 minutes from our hotel. They said we'd be dropped to our location. Disappointing because the same company drove us to Tam Coc and it was perfect.
นิญบิ่ญ ไป ฮานอย, รถตู้ วีไอพี 9 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 9 ธ.ค. 2022
Very easy and comfortable! Would definitely recommend this company, but the journey does take longer than 12go says it will take so be careful if you are getting an airport transfer
The driver was crazy. This went far beyond the usual Vietnamese driving style. His behavior was very dangerous: he repeatedly tried to overtake other trucks in risky situations and had to brake suddenly when he realized it wasn't possible. It felt extremely unsafe.
The driver was on time, and we even arrived earlier than expected, which is not surprising given how fast he was driving. However, the air conditioning wasn't strong enough for a full minivan. The first way (Hanoi to Ninh Binh) was way better and safer. Communication by WhatsApp is very nice.
Excellent customer service and bus. I don’t give them 5 stars because they picked up the wrong person, so I had to wait for another bus to pick me up like 1 hour and a half later. But even though they resolved it and were always responsive.
นิญบิ่ญ ไป ฮานอย, รถตู้ หรูหรา, Hoa Lu Limousine, 2 ก.พ. 2026
JM
Judicael M
Once at the office waiting for departure, no one told us that the van was already there waiting for us and which one it was. We almost missed the departure. Also before that we asked to leave our stuff in the office so we could grab a coffee, they said yes but when we came back the staff was gone and left our luggage unsupervised. They don't speak a word of english.
Also the driver was very rude to us when we asked to stop for toilets. They didnt have toilets in the Ninh Binh office and we had to hold it for 2h, it was very painful and the way they drove made it worse.
นิญบิ่ญ ไป ฮานอย, รถตู้ หรูหรา, Hoa Lu Limousine, 26 ม.ค. 2026
T
Thomas
The expectation if I book the limousine from my hotel is that the limousine starts at my hotel. In the end I drove with some taxi to a meeting point to sit in a semi okay seet to drop off somewhere to go by another taxi for the last minutes. For me it was the opposite of a relaxed limousine drive.