Bus was almost 2 hours late. Bus driver was extremely rude at pickup and spoke no English. Wouldn’t even show us our names on a list to confirm we were getting on the right bus. We had to change buses in Hue, which was not specified on the ticket, and the change was extremely chaotic and no one knew what was going on. 12go voucher did not specify the drop off address, and it was not provided to me when I messaged the bus via WhatsApp. Only good thing was that bus was clean and seats were comfortable if you didn’t get a middle bed.
I just sent an email to them asking to be dropped off to my hostel - super easy and the “limousine” definitely felt like VIP.
รถบัส รถนอน 41 ที่นั่ง, Grouptour (Công ty du lịch quốc tế Grouptour), 18 ธ.ค. 2022
KA
Kate A
Left 2 hours late and arrived 2 hours late. Little English spoken and very disorganized. Bus was old and I’m pretty sure the blankets hadn’t been changed since the last passengers. Tried to put us into taxis at Da Nang and charge an additional 450k, but went back to the station with my ticket and they eventually put me in a mini bus to complete my paid journey.
3 * driver spoke and played music all the time and was really rude to me for no reason. Even slapped my ass telling me to get on
รถบัส รถนอน 41 ที่นั่ง, To Vietnam Travel, 12 พ.ค. 2024
R
Rebecca
Was fine, as expected. The usual bright lights during the night but relatively comfy. I’m 5ft8 and can never fully stretch out anyway. At one stop the driver wouldn’t let us back on the bus for 30mins..not sure why but was annoying for those who had got off just for a quick toilet break.
We got moved from our vip bus at 5am half way through our journey
รถบัส วีไอพี 20, Duc Duong Bus, 29 มี.ค. 2024
TG
Theo G
Terrible. The bus never came. The staff had very little information and we didn't get any. 1 hour later they did their best to split us between different buses.
The bus we were put into was full and the luggages had to be stored in the corridors in a very unsafe way. People had to walk in the bags to move in the bus (to go to the toilet). The poor staff inside the bus didn't have a place to seat because of this. We were woken up at 7 am to be put in a minibus with no explanation.
However we arrived only 30mn later than planned but not without a lot of stress and tiredness...
รถบัส รถนอน 38 ที่นั่ง, Full Moon Party Tour (Full Moon Party Tour), 17 พ.ย. 2023
AP
Alicia P
Very comfortable bus. Pick up was delayed by 1h. We were dropped off at a garage in hue and had to wait for 2h. There were people waiting for us to scam with bike tours, some girls went with them and got lost - please don’t join them for a tour. After waiting for 2h we took a minivan to Hoi an, which was ok.
รถบัส วีไอพีนอน 33 ที่นั่ง, Grouptour (Công ty du lịch quốc tế Grouptour), 3 ต.ค. 2023
YZ
Yassine Z
We were asked to come early than scheduled due to the bus
รถบัส วีไอพีนอน 34, Duc Duong Bus, 3 ต.ค. 2023
SC
Stefan C
The bus was two hours late. The first hours until Hue were indeed in a luxury bus. The bus itself was fine, the driving however was incredibly wild and bumpy, making several people nauseous. However, in Hue we were told to get out and transfer to a smaller van. This van took another two hours to arrive. Once it got here, it was more like hitching a ride with a postal van than the luxury bus transfer we booked and paid for. The van easily made 10+ stops, pushing boxes in and out of the van. This includes boxes at your feet and next to your shoulder. I had to sit three hours next to a box crawling with little bugs, with no leg room because someone else's bag was put there (so again more boxes could be pushed into the van).
Very very far from a luxury bus experience
รถบัส วีไอพีนอน 33 ที่นั่ง, Grouptour (Công ty du lịch quốc tế Grouptour), 28 ก.ย. 2023
