The mother and daughter brought me to the station because I was to early. They were so sweet and friendly, they even gave me advice for my trip. I wish this family company all the best! Thank you for taking care of me.
Fortunetely we arrived in advance! Thanks god! We managed to take the bus of 11h30. They told us that our bus to airport rail link at 13h was cancelled! The ferry service was very good! I don’t recommand PP KOH Samet!
The boat wasn't there at the time it should. The other boat driver told us, it would come 1 hour later. Unfortunately we had a ticket which included the bus to Bangkok. Our own company Phittinin had no staff at the pier.
The employee of another company was very helpful and organized, that we were able to
use another boat without extra charge. This was very kind, the boat trip was good.Everything else of the trip with the bus of Phittinin worked perfect.
First our bus was broken so we had to switch buses.
Then we made a very long stop next to a random road with no proper toilet
So this resulted in us being delayed with a hour we were supposed to arrive at 17:00 and we arrived at 18:00
The speedboat from Koh Samet to the bus station was outstanding, 5/5
Staff was very kind, helpful and friendly, 5/5.
The bus service was terrible: the driver stopped to pick two unofficial passenger and 3 boxes full of fresh crab! Then to refuel, then to get some cash from an ATM, then to buy himself some snacks. Then in Bangkok he did not chose the most straightforward path, in order to drop the crab boxes (2 stops), then one more stop to pick up a girl in order to give her a plastic bag with unspecified content.
He was using his phone all the time and, eventually, he dropped us right in front of the terminal main entrance, three hours late. And no toilet stop for 5 hours.
Some delay is understandable due to traffic jam, but most of it was the driver's fault.
Thailand is a great country with lovely people... just not this driver.
Everything is wonderful, I have some advice for the staff loading the boat. Fill it from front to back, so the last passengers boarding don't have to walk all over the first passengers to get to the front. Assign kids at the seats with less setting area, instead of grown males. It would make it less unpleasant
