The trip was long, with several transfers. All transfers took place, we got to our destination. But each transplant was fraught with difficulties. At the hotel, we were at the reception exactly on time, we were expecting a driver, but it was not there and we did not know why. We had to contact customer service who told us that the driver was running late. He was late, but arrived, unloaded us at the pier and left without saying a word. We had to figure out where to go and what to do. Having safely boarded the ferry and swam to Trat, we again faced difficulty - we did not know where the next driver was waiting for us, who should take us to the Airport. We searched for him, asked - without result. As a result, we had to contact support again to find out where the driver was and where we should go, in response to this appeal, they wrote to us that we were "disturbing customers". After that, we thanked the support and did not turn to them anymore, we found out everything ourselves.
This was our first bad experience with the "12go.asia" service. All other trips were perfect! I hope this was an exceptional case and we were just not very lucky. In any case, the "12go.asia" service is convenient and useful.
Best travel service I have ever used. It worked perfectly. We moved between Koh Chang, Koh Mak and Koh Kood and everything worked out really well with pick up from hotel etc. Really good service to get emails with PDF files on your booking and also the option to get it via text message when you get closer to the actual travel day.
เกาะกูด ถึง สนามบินตราด, รถตู้ Standard Car + Ferry, Seudamgo Catamaran, 23 เม.ย. 2025
FF
Frank F
Seudamgo ferry is the last one from Ko Kood to the mainland and you make it on time to Trat airport for the Bangkok Airways flight in the afternoon (low season August 2023). To book tickets online is difficult since the office does not offer Paypal payment. 12go Asia is helpful here. The ferry ship is smaller than other ferries. It is modern and safe, but keep in mind that it shakes a bit more on the water. In the low season it can be difficult to find a transfer service to Trat airport (transfers seem to be overpriced, only Boonsiri ferry offers a reasonable price).
