It was good. There was a good contact with the company (cuc tung), and the lady from the desk came to be when the bus arrived. It did had +/- 1 hour delay, but we were still in time in Nha Trang. The driver brought me all the way to my honestay. It was a safe ride with 1 stop for toilet. The seats were comfortable.
Booked night before, efficient confirmation. Driver was on time. Very clean car. Estimated arrival time was correct. Beautiful drive along side the mountains and country side. Very reasonable price compared to a bus load of ppl.
Would use this service again.
แท๊กซี่ ชั้นประหยัด 3 ที่นั่ง, Ngan Linh Transport (Ngan Linh Transport), 14 พ.ค. 2023
2 stars for having a comfy and spacious enough bed allowing me to sleep and for sticking to the times as on the booking. The rest however I am not happy with.
Staff were smoking constantly, so the bus stank of smoke.
The bus stopped constantly with no communication at all to pick up packages etc which was completely fine. What wasn't okay was the fact our suitcases were constantly being rearranged and taken from storage and put on the street unattended so they could load whatever they were picking up. Made for a nervous few minutes waiting for the suitcases to be loaded back on.
Our suitcases ended up filthy and wet, stinking of a fishy smell. There are now black marks all over my grey suitcase.
Picking people up and letting them sit all in the aisles too was annoying, as I am tall and would have liked to be able to walk up and down the aisle to stretch my legs out. 10.5 hours in somewhat awkward positions wasn't fun.
Overall I would not book again. It was cheap yes, but the worrying about suitcases and then having them end up filthy, barely working wifi, bus stinking of smoke, no communication at all from any workers about stops (for toilet, food etc), and people in the aisles put me off. I know it isn't supposed to be a 5 star experience, but there are definitely ways to make it better for travellers.
Very nice comfortable mini bus. Driver tried to drop us off at a random spot when unloading others at their hotel. Luckily I had a photo of our drop off location and questioned where we were. Told him it didn’t look right. Even luckier there was a lovely Vietnamese lady on board who spoke English who checked my ticket and told him where he was supposed to take us…which was actually a drop off and pickup place for bus company. Think he just wanted his day to finish asap and taking us where we were supposed to go was inconvenient
The ride was great and comfortable with a stop during the trip which was nice. I got picked up by a company that wasn’t the same as the name on the reservation so kind of interesting. Ride was comfortable and fast.
It was alright, driver was literally a rocket and drove so ultra dangerously fast throwing the bus around the corners, but that's just typical for Here
Driver was very impatient - forcing bikes off the road and other cars to slam on their brakes with unnecessary overtakes. Someone came around and asked for each person's hostel address so we assumed we would get dropped at our hotels, but he seemed to just randomly decide when to throw the next person out. One girl tried to show him that her hotel was totally on the other side of the city, so he just grabbed her wrist and dragged her off the bus.
The driver was such a gentleman and acted polite throughout the journey. It was a great experience with him. He drove slowly while passing the mountain roads and it was amazing that we could see clouds floating around us. So happy!
Was supposed to leave at 10:45 we got a text to say don’t come until 11 because it’s delayed then when we got there at 11 they said it was delayed again by an hour and a half
