The sleeper bus from Sapa to Hanoi was great. We were informed in advance that the pick-up time would be 30 minutes later than originally scheduled, and the vehicle was clean and comfortable.
Unfortunately, the limousine transfer from Hanoi to Ninh Binh was poorly organized. Upon arriving in Hanoi, nobody was able to give us clear information about when or where the next bus to Ninh Binh would arrive. After waiting for some time, a separate car arrived and took the two of us, along with three other passengers, across the city to another location to catch the limousine.
We had not been informed in advance that we would need to change locations or that an additional car transfer would be necessary. This lack of communication caused unnecessary confusion and delays. We eventually arrived in Ninh Binh two hours later than scheduled.
The transport provider picked us up on time. However, upon arrival in Ninh Binh, the person who was supposed to take us to our agreed destination seemed to be trying to avoid completing the transfer and suggested that we book a taxi instead. In the end, they did take us to our destination.
รถทัวร์ วีไอพี 24 Upper, S Trip, 22 ต.ค. 2026
A
Annebrixfransen
The driving was fast and not comfortable
รถทัวร์ วีไอพี 24 Lower, S Trip, 17 ต.ค. 2026
T H
Trung H
on time, clean and neat car. Free dropoff to our street. Highly recommend
รถทัวร์ วีไอพี 24 Upper, S Trip, 13 ต.ค. 2026
N P
Nhất P
Everything was well organized, and the bus arrived on time. Highly recommend this bus service to anyone traveling in Vietnam!
รถทัวร์ วีไอพี 24 Upper, S Trip, 10 ต.ค. 2026
N I
Nicole I
Good organization, comfortable seats. On time. Information were clear at any time.
รถทัวร์ วีไอพี 24 Upper, S Trip, 16 ก.ย. 2026
N P
Nhất P
Excellent!!! Comfortable and helpful. Everything was well organized and we had a great experience..
รถทัวร์ วีไอพี 24 Upper, S Trip, 14 ก.ย. 2026
N P
Nhất P
Great trip! The bus was new, clean, and comfortable. The staff were very friendly and helpful. Excellent service and a smooth journey. Highly recommended!
รถทัวร์ วีไอพี 24 Upper, S Trip, 9 ก.ย. 2026
L
Lopez
I have a great experience with S-Trip from Sapa to Ninh Binh. I really appreciated how safe and comfortable the trip felt. The staff help me take luggage to the bus it great!!! The bus very new and clean!!! Everything is best and the overall service was excellent.
Highly recommended!!!
รถทัวร์ วีไอพี 24 Upper, S Trip, 26 ส.ค. 2026
K H
Katharina H
Had do switch to a car and a limousine in Hanoi through rush hour. Arrival at Ninh Binh 90 minutes delayed. Communication was bad. Would not recommend to book this trip.
In total, we used four different modes of transport. We were picked up in Ninh Binh in a rickety van, then transferred to a limousine bus to Hanoi. There, we were taken by car to the office, where we had to wait an hour and a half for the sleeper bus to Sa Pa. The final leg of the journey on the sleeper bus was very comfortable, with stops every two hours. A bit more communication beforehand would have been nice. The first part of the trip to Hanoi was handled by Trang An, while the sleeper bus was operated by S Trip.
We booked a trip from SaPa to Tam Coc and had to switch vehicles 3 times which wasn‘t communicated beforehand. We had to wait in Hanoi at 4:30 am for 1 hour without anybody knowing when our travel will be continued. From Hanoi, we only had seats and not sleeper seats which we originally booked. Not a good experience for night travels.
The driver was driving way too fast and aggressive. Very risky overtaking.
The bus was too early at the departure and way too early at the end destination. Was not fulfilling the needs of an overnight bus.
The bus itself was very new, which was nice and comfortable.
รถทัวร์ วีไอพี 24 Lower, S Trip, 18 ก.ค. 2026
F P
Floyd P
The driver in the minivan from Hanoi to a place in Ninh Binh was driving CRAZY. Ive been travelling a lot in asia but this was new. He drove very fast and was trying to overtook everybody. When that wasnt possible in one moment, he pressured the car in front. He honked and drove up very close. When he couldnt overtake at the 2 lane street, he took the emergency lane and the BRAKE CHECKED at the highway the one van. He braked to only 20 kmh and endangered the van behind and us. That was unnecessary and very scary. We couldnt believe it and were just stunned. You should never drive like this and especially not with guests in your car.
He was wearing a flowery button up shirt and was skinny. Please make sure this doesnt happen again.
The journey was very comfortable and relaxing. The air conditioning worked very well and the 2 breaks we had were perfectly timed. Our bus actually arrived 1 hour early which was a very lovely surprise.
รถทัวร์ วีไอพี 24 Upper, S Trip, 7 มิ.ย. 2026
P L
Palma L
I traveled with S-Trip from Hanoi to Sapa and also from Sapa back to Hanoi, and I was very satisfied with the service. They were easy to reach and responded quickly to any questions.
The bus was clean, comfortable, and in very good condition.
I also accidentally left some belongings on the bus, and they kindly kept them safe for me until I returned to Hanoi.
Excellent service overall, highly recommended!
รถทัวร์ วีไอพี 24 Upper, S Trip, 23 พ.ค. 2026
B L
Brandon L
Communication was great, instructions were clear on where you needed to be and when. Bus was clean and cabins had plenty of room in terms of width. I’m 5ft 11inches and it was a slightly tight fit for length. But that was to be expected. Bus stop had drivers at the end to shuttle you to your Accomodation for a reasonable price. Great service.
รถทัวร์ วีไอพี 24 Lower, S Trip, 20 พ.ค. 2026
V K
venkat K
Tyre puncture and delay by 1 hr, it was the most comfortable best bus
รถทัวร์ วีไอพี 24 Upper, S Trip, 18 พ.ค. 2026
D P
Dorisz P
Nice personal in Sapa, the bus was comfortable and clean.
However, we left Sapa with 45 minutes delay and although the expected arrival time to Ninh Binh was 5pm, we started the trip at this time to Ninh Binh, and arrived there az 6.30pm.
Nice surprise, that we were dropped-off at the hotel instead of Ninh Binh Office.
Departure time was 30 minutes earlier than advertised.
รถทัวร์ วีไอพี 24 Upper, S Trip, 8 พ.ค. 2026
J R
Joelle R
The overall experience was good! The sleeper bus was comfy as well as the bus limousine. However, there were too many transfers, and instead of arriving at 3 PM, we arrived at 5:30 PM.
Generally very good experience, all on time, smooth communication, very clear information about the pickup place and time, comfortable bus.
Only one small thing, that my backpack, which was under the bus deck, was completely wet when I received it, some of the things inside needed drying.
