I had changed the time from 16:30 to 15:30. The officer asked for RM2, I agreed. But on the ticket, It was only RM2. The seat I got, no seat belt, arm raised was broken. I changed to a new seat, It was no seat belt too. ????????????????????????
รถบัส เอ็กซ์เพรส, Plusliner, 19 ม.ค. 2019
H K
Hesheen K
it was good nad arrived on time
รถบัส เอ็กซ์เพรส, Plusliner, 9 พ.ย. 2021
D K
Doris K
we arrived more than 1 hour late and the bus seats were made for small people, not comfortable for long legs
รถบัส เอ็กซ์เพรส, Plusliner, 11 ก.พ. 2020
N A
NIGEL A
The coach was on time. it was a smooth journey
รถบัส เอ็กซ์เพรส, Plusliner, 22 ม.ค. 2020
C S
Carole S
Comfortable and only delayed 30 mins to scheduled time
รถบัส เอ็กซ์เพรส, Plusliner, 11 ม.ค. 2020
B P
Brittney P
Overall, my experience was pleasant. We left from Sungai Nibong on time, however we arrived late to KTM Old Railway Station. We were suppose to arrive at 8:30pm and I think it was more like 9:45pm. It is important to know there are no toilets on the bus. There were two stop breaks along our journey. The first one was quite long (I feel it could have been shorter) it was around 30-45 min long. Everyone was back on the bus before the driver. And the second break was only 10 minutes. There were many fruit stalls at the first stop and the second stop had more cooked food, although I didn't see any vegetarian/vegan items. I recommend packing some of your own snacks before departing just so you have nourishment for your travel. It was a smooth journey and the bus was fairly empty. As a female solo traveler, I felt safe the entire time. I happened to sit near the front just out of convenience but I noticed that most women sit in the front, which is probably on the safer side. Also, it's important to know that there is FREE wifi at the KTM Old Railway Station in KL. I've been traveling without a sim so I am dependent on wifi. I was happy to know I could connect easily and call a grab from the station to my air bnb. Safe travels!
รถบัส เอ็กซ์เพรส, Plusliner, 10 ม.ค. 2020
J D
Johannes D
Clean, comfortable and in time
รถบัส เอ็กซ์เพรส, Plusliner, 6 ม.ค. 2020
S J
Sjurjadi J
Everything excellent
รถบัส เอ็กซ์เพรส, Plusliner, 6 ม.ค. 2020
J F
Jasmin F
Bus left late and took a long time.
รถบัส เอ็กซ์เพรส, Plusliner, 5 ม.ค. 2020
T B
Teng B
Incorrect pick up point details provided. Luckily we had a guide with us that drove us around and found the office which was on the other side of the freeway, which was NOT provided on the instructions. A call to the 12go hotline to confirm the pick up point did not give any help as the operator told us to “go to the exact location provided” which again we would surely missed our bus.
Where we got our coach, there was no sign or notice, we just spotted it parked in a car park near the office we had found.
Uncontrollable circumstances but I had sat in-front of a kid who thought that he was playing a game to see how long he could kick the back of my seat for and another passenger thought that he’d share the sound fx of his game with the whole bus for the whole ride.
A part from the negatives above, the bus was air-conditioned and clean. The bus ride was actually smooth and dropped us at Penang Central right next to the Rapid ferry to Penang (although no announcement or staff to notify us this was actually our stop was provided) but that is why ive given 2 instead of 1 star.
รถบัส เอ็กซ์เพรส, Plusliner, 29 ธ.ค. 2019
D H
Dane H
The bus was the most fanciest bus I have ever been on! Loads of legroom, cup and phone holders, USB charger, foot rests, seat storage, a mixture of leather and fabric seat that recline. It was like the first class travel of coaches and the four hours flew by. I would've given it five stars by the waiting lounge at Nice bus station looks like it's falling apart and the bus was 15 mins late.
รถบัส เอ็กซ์เพรส, Plusliner, 16 พ.ย. 2019
C Y
carole Y
Spacious. Clean and comfortable
รถบัส เอ็กซ์เพรส, Plusliner, 15 พ.ย. 2019
R F
Reinout F
Good airco on the bus. Took us 30mins longer then planned incl. a stop on the way. Ride was comfortable.
รถบัส เอ็กซ์เพรส, Plusliner, 1 พ.ย. 2019
T K
Teoh K
Office location not clear , place of waiting furniture quit old and danage
รถบัส เอ็กซ์เพรส, Plusliner, 25 ต.ค. 2019
B B
Bethanie B
comfortable, quick and easy. Great trip to Penang
รถบัส เอ็กซ์เพรส, Plusliner, 25 ก.ย. 2019
L H
Louise H
We enjoyed our bus journey and had a very considerate, helpful bus driver. Good local food and toilets available at 30 minute stop. Air con was set too low and we were cold... you need extra layers of clothing for this bus ride!
รถบัส เอ็กซ์เพรส, Plusliner, 16 ก.ย. 2019
E W
Erin W
Great experience. No issues with the ticket. Bus ran on time.
รถบัส เอ็กซ์เพรส, Plusliner, 15 ก.ย. 2019
S V
Sharon V
Excellent service, friendly staff and clean bus!
รถบัส เอ็กซ์เพรส, Plusliner, 12 ก.ย. 2019
N E
Nicole E
The Bus was very loud and it sounds, as if it will broke during the drive. That wasn't an enjoable ride
รถบัส เอ็กซ์เพรส, Plusliner, 11 ก.ย. 2019
J P
Jasmine P
So so easy, driver was great, Counting number of passengers after toilet breaks. Perfectly on time
รถบัส เอ็กซ์เพรส, Plusliner, 3 ก.ย. 2019
E V
Eliana V
The bus was old and they are cheaper ASR’s and nicer for the same or less price
รถบัส เอ็กซ์เพรส, Plusliner, 29 ส.ค. 2019
R F
Rania F
Very good and comfortable service thank you
รถบัส เอ็กซ์เพรส, Plusliner, 25 ส.ค. 2019
J A
Junaphine A
Delayed about one hour
รถบัส เอ็กซ์เพรส, Plusliner, 19 ส.ค. 2019
Y T
Yannick T
The bus was dirty, very uncomfortable and the seats were pretty filthy and quite narrow. Definitely the worst bus we had while in Malaysia
รถบัส เอ็กซ์เพรส, Plusliner, 18 ส.ค. 2019
M S
Marta S
really punctual
รถบัส เอ็กซ์เพรส, Plusliner, 18 ส.ค. 2019
R A
Raymond A
Left on time. Comfortable ride & on time arrival
รถบัส เอ็กซ์เพรส, Plusliner, 17 ส.ค. 2019
M W
Maelle W
Very good. The bus was on time, all went right!
รถบัส เอ็กซ์เพรส, Plusliner, 30 ก.ค. 2019
S K
Szeto K
The trip was alright except the bus was delayed for 45 mins.
รถบัส เอ็กซ์เพรส, Plusliner, 29 ก.ค. 2019
D S
Dimitri S
The bus broke down and a replacement bus was ready in less than five minutes.
รถบัส เอ็กซ์เพรส, Plusliner, 29 ก.ค. 2019
M D
Matthijs D
Quite comfortable, with a stop at a nice place halfway. Bus was delayed by an our though and the driver was looking at his phone as much as at the road.
รถบัส เอ็กซ์เพรส, Plusliner, 25 ก.ค. 2019
W C
Wojciech C
The bus was already delayed by 30 minutes in Kuala Lumpur. The waiting area es very poor. On the way we have stopped once and the driver said: 20 minutes. After 40 minutes he has finally appeared with 2 big bags. Finally we have arrived 2 hours later than planned to Penang.
รถบัส เอ็กซ์เพรส, Plusliner, 20 ก.ค. 2019
M A
Magdalena A
It was a very nice and comfortable trip
รถบัส เอ็กซ์เพรส, Plusliner, 18 ก.ค. 2019
M J
Merel J
Very nice big bus, with airco! Made one stop in 4 hours.
It took longer then expected.
รถบัส เอ็กซ์เพรส, Plusliner, 26 มิ.ย. 2019
S J
Sarah J
Bus was slightly late but that was fine as we were too! Very spacious coach with curtains which is good if you want to nap. I wouldn’t recommend the back row of seats as you are much higher up than the rest and feel EVERY single bump in the road, we were flying out of our seats at one point! Other than that, good and very reasonably priced journey.
รถบัส เอ็กซ์เพรส, Plusliner, 24 มิ.ย. 2019
N V
Nancy V
The bus is good and everything way on time. 1 stop between for the toilet was enough.
รถบัส เอ็กซ์เพรส, Plusliner, 23 มิ.ย. 2019
S L
Seghairi L
Starting from the bus station in KTM old railway, very old and dirty and miserable place, then the bus not really confortable for a 5 hrs trip than the driver took about 45 mns stop that makes the way to penang too long, it could be better than this.
รถบัส เอ็กซ์เพรส, Plusliner, 18 มิ.ย. 2019
S W
Stewart W
Bus was on time with an uneventful trip and a good driver, the bus was clean and there were seatbelts.
However, the toilets at KTM Old Railway Station, (where you take the bus from), were unbelievable and I mean filth up the walls in a shared open toilet. Cleaning may not be the responsibility of Plusliner but where most people would visit the toilet before a long bus ride this was a disgrace for KL and a modern city transit terminal.
รถบัส เอ็กซ์เพรส, Plusliner, 15 มิ.ย. 2019
S S
Stefan S
Lounge is really Dirty. Bus is okay, but not more.
รถบัส เอ็กซ์เพรส, Plusliner, 9 มิ.ย. 2019
A P
Anthony P
Once we understood that we needed to swap our booking form for boarding pass we made it to the departure gate fine. The trip was uneventful although the seat numbers meant nothing as we were told you sit anywhere. Despite the window notice advising to “buckle up” there are no seat belts.
รถบัส เอ็กซ์เพรส, Plusliner, 3 มิ.ย. 2019
L T
Lim T
It was quite stuffy inside.
รถบัส เอ็กซ์เพรส, Plusliner, 28 เม.ย. 2019
M W
Michael W
Good bus swift service 4 1/2 hours to kl from Penang only problem is they left 50 minutes late .
รถบัส เอ็กซ์เพรส, Plusliner, 30 มี.ค. 2019
A S
Alina S
The bus was delayed for an hour without any explanation