Very correct for Price, but to the pier you Wait for a van, than they take you to surat thani city for Waiting again. Its not the problem of patience, its a problem of NO communication… bus was old.
Poorly organised bus services. Following arrival at pier, BBC did not clearly communicate with passengers. Passengers were advised that there would be a 10 minute wait, which increased to an hour without being told. Passengers went without food during the wait in case of missing bus however there was plenty of time. From the pier there was a mini van transfer to the bus depot, my husband and I were in the last row between luggage and had to climb over seats and sit with our knees up. Once we got to the depot, the bus was not as advertised. Old, no USB ports down stairs, WIFI was not available and no snack was provided. Again there was an hour wait at the depot which was advertised as 10 minutes. Poor communication, uncomfortable, chairs broken. Would avoid at all costs. The only reason I have scored a 2 is the ferry via SeaTran is prompt and comfortable.
รถบัส ด่วน, Bangkok Travel Plus, 11 พ.ค. 2026
R B
Ronja B
Not a VIP buss at all, had way better buses on other trips in Thailand. The pickup was not in time, and it was a small van with non working AC completely full with other people, and was stuck for a couple of hours in that van, before next stop that only had water and chips as only option for food. And then another van again, complete full again, and then another stop and now it’s around 6 in the evening, nobody informs you about what’s going on. And here we had to stay for another hour and they only had two options of food which was laying in plastic boxes in the outside temperature.. and if you don’t want food poisoning you can’t eat that. And then finally a buss after more than half of the trip, also completely full, no possibility too charged your phone. One stop after that in the middle of the night, and then we arrived at 5:20 in Bangkok. All in all not a good experience, but we made it to Bangkok.
Travelling from Bangkok to Krabi with a 2.5 hour waiting time in Surat Thani because they waited for another bus, and then dropped us off at Krabi Bus Terminal instead of the Krabi Office (as booked).
The staff were helpful at the bangkok check in.
The staff at the stop over and bus change weren't great, poor instructions and a lot of shouting. Very unorganized and we almost missed the coach.
The bus driver kept stopping to talk to friends meaning we were over 3 hours delayed.
No refreshments, no water, no meals as promised, but the buses were on time, with one break at Surat Thani, the staff was good and courteous, worth an adventure with ac bus, to save flight cost which was 8000 rs, and paid 2401 rs. Thanks
We ended up being 4 hours late to our destination with little communication on timings. The first bus was cramped, very hard to sleep in and we were only given a small bottle of water and a cake at the start which isn’t great for what ended up being a 20 hour journey!
Buses were on time and pretty comfortable, but communication was very poor. At the transfer point from the van to the bus, we had a 3h lay-over, which no one ever communicated. Also, they provided no informations about what stops there would be on the bus ride (toilet, store for water etc.) or about the setup of the bus.
Took 4 hours longer. Had to wait for transfer for 3 hours. Busdriver of second bus stopt at least 30 times and was also a mailman. Second bus was also disgusting
The „VIP Bus“ is not what was shown during the booking. There had been 4 seats in a row, not 3 as shown. The bus was very old and dirty. The personnel was rather rude and had minor English skills.
The minibus driver for our 2 hour drive to the bus station made us all aware half way through that he was uncomfortable driving, he kept using eyedrops and swerving in the road. The whole bus felt really scared and nervous for the last hour of the journey.
I booked a vip bus to be comfortable to sleep during the journey and they did o erbook it so we ended up me and other people on little bench in the down part of the bus with the luggage.
Very uncomfortable and impossible to sleep. The toilet was also not usable.if I wanted this kind of experience I would have paid for a low cost ticket. The changes were fluent tho and quite well organized.
No Information in advance that we have to change busses, trip was much longer than announced.
Well organized anyway.
Most of the staff members ( not all) were friendly and helpful