Service was good, the time in the trip was spot on. The pier is a bit of a gong show with different boat boarding at the same time. Make sure to be at the pier at least 30 mins before departure
Enjoyable day overall. The waterfall and hike were beautiful/great. The stop for coffee and the market could have been skipped, but I knew that before signing up!
The driver was great, no racing to each destination. The tour guide was friendly and gave some information, but we mostly were able to do our own thing.
Other people on the tour were sold something else through an agent so were disappointed, but my tour followed the itinerary!
staff was very friendly and trying their best. l but there were too many party people what resulted in a very long waiting time in the heat before boarding and before getting off the boat. at koh tao. also we ran late because of that.
The ride itself was well organized, very confident and safe driver! The sea was rough and the trip manager took good care of the guests, providing us with sick bags, which were well received.
Finding the starting point could be slightly better. The 12go directions lead to the (closed) office of the ferry company instead to the pier.
Easy to find office and staff were friendly, boat was spacious but seats were old and worn so made them not the comfiest. Also it arrived about 15/30 minutes after expected arrival time (which didn’t effect/bother us) just would maybe extend journey time on ticket