Man kam mit Verspätung an, die Fähre selbst in die Jahre gekommen, man musste einmal umsteigen - kostete sehr viel Zeit und Mühe für die Passagiere, schlechte Organisation - alle Koffer und Rucksäcke werden auf zwei Haufen geworfen am Bord, wenn man dann aussteigen möchte muss man seine Koffer/Rucksack suchen und ausgraben - es hat ewig getauert bis alle ihre richtigen Koffer hatten - könnte man viel besser organisieren
We turned up at the pier that was advised in the booking, Maenam Samui, to then be ushered into a van to take us to the main pier 20 mins away (Nathon Pier)
The journey itself was very unpleasant. I would describe our time as a water rollercoaster with no air conditioning. People were being sick in all directions and it was very scary the way the boat was being thrown around in the waves and wind.
It was so hot on the boat, which made the situation even worse.
To top things off, when we got to Koh Tao, everyone who had a backpack stored at the front of the boat, had formed an orderly line down the aisles. Only for the staff enter the cabin and throw everyone’s bag packs (who haven’t collected yet) into the pier for collection.
We also arrived into Koh Tao, somehow, an hour late, so the overall journey was 2.5 hours not the 1.5 hours that the booking advised.
Simple and good. We ordered with transport by van, they picked us up at the hotel at the appointed time and everything was smooth. Recommend this service